Thursday, 27 July 2017

Changes are coming to your Triggers.

This weekend, on Sunday July 30th, we will be releasing a few changes to the time-based trigger system. Here is what's going to change.

1. Triggers will be sent every 30 minutes. This will allow you to set your triggers at a 30 minute granularity. Presently the trigger configuration allows hourly granularity, however you can enter fractional numbers, like (0.5), in the hour field.

2. The system default check-in and check-out times will be 10AM check-in, 9AM checkout GMT. Presently it's 10AM and 10AM GMT respectively.

3. You will be able to set the default check-in/out times and timezone on a rental by rental basis. So, you may go into your rental configurations and set your desired defaults for all new bookings. This will give you tighter control over your calendar and triggers. We highly recommend setting your rental defaults if they are different or if your timezone differs significantly from GMT.

4. You will be able to set the check-in and check-out times on  each booking. So if a particular user requires a different check-in they may have it.

5. If a user checks out after 12PM, the checkout day will be considered booked for availability searches on your Tokeet website.

You are not required to update your account, however if you wish to set more granular control on your triggered emails then you can do so after the release on Sunday.

Wednesday, 26 July 2017

Multi-calendar now on the mobile app

We're rolling out a new release of our mobile app which includes a lot of highly requested features. The most exciting of which is the new multi-calendar view on mobile. We've recreated the multi-calendar from the Tokeet web application for the mobile device, and it's great. This view also includes viewing past bookings, which was just also released on the web last week, and availability searching. The Android version should be available today on the PlayStore while the iOS version will be released later once approved by Apple.

Thursday, 20 July 2017

Tokeet Guest Portal

We're excited to announce the beta release of the new Tokeet Guest Portal. The guest portal is your opportunity to offer a 5 star experience to your guests with a customized guide of your rental and city. It provides a guidebook platform for you to share critical information about your rental with your guests, and offer recommendations for their stay.

Even more, the guest portal also allows guests to view their booking details, pay their invoices, and communicate directly to you. We have re-imagined the guest portal to be more flexible and user friendly than before. You may now embed a link to the guest portal directly in your email templates using the data dictionary. This way your guests can receive a link to their unique guest portal right when they book if you use Tokeet Triggers. You may also send a link to the guest portal directly from the booking details page. Your guests no longer need to login to view their portal as each link provides unique and secure access to the customized portal information.

The new Tokeet Guest Portal offers many customization options including custom domains, instructions per rental, custom pages for recommendations, google analytics and mixpanel tracking, and also the ability to customize the look and feel using CSS.

The new Tokeet Guest Portal is also built mobile first so the user experience on mobile devices is flawless. The desktop experience is great too.
As a reference, here is a link to a guest portal to give you an idea of what's possible.a 5 star experience to all your guests


Wednesday, 19 July 2017

Improving Calendars

We've been hard at work improving the usability of Tokeet. Many of our usability improvements are small and get implemented without announcement, but today we happy to announce some great improvements to our standard and multi calendars. These improvements came directly from requests made by our users. Keep the feedback coming, we love it.

First, you can now go back 6 months in the past on the multi-calendar. We know many of you have been frustrated by the fact that the multi-calendar did not allow you to view past bookings. We heard you and we've made an update to the custom widget powering the calendar. The previous restriction was placed so that the calendar, which renders thousands of bookings for some users, can load quickly. However, we've found a way to keep the relatively quick load time of the calendar while still allowing views into the past.

Second, we've improved the load time and usability of the standard calendar for users with many rentals and bookings. Previously the standard calendar would take forever to load if you had a lot, thousands, of bookings. Now the calendar loads quickly regardless of how many bookings you have. To accomplish this, the standard calendar only loads a maximum of 200 bookings per month. If you need to see the bookings of a specific rental then you may select that rental from the rental filter list. The calendar will then load bookings for that rental only with a maximum of 200 per month. You may also select multiple rentals if you wish. By lazy loading the rental data we allow users with many rentals to get into the calendar quickly and find the bookings they need to view easily.

We hope you like these improvements. Tell us what you think.
Welcome to the Tokeet changelog. This blog will be used to communicate any and all changes, bug fixes, and new feature releases made to Tokeet's web and mobile applications.