TV3 UPDATES | Nov 28 - Dec 02, 2022

New Features:

[Integrations] With in Tokeet allow users to disconnect from Charge Automation and other third party integrations


Bug Fixes:

[Push Notifications] Symbol for currencies other than $ is not correct for Push Notifications

Remove validation Maximum stay is 30 nights

[Guest Portal] Show same message for automated message as for manual

[User Settings] "English (American)" option display twice

[Billing Info] User on Yearly Plans are seeing per month in Subscribed App table

TV3 UPDATES | Nov 21 - 25, 2022

New Features:

[Channels] Ability to delete exported, imported iCal connections in bulk


Bug Fixes:

[Delete iCAL] Add tooltip for mass select and capitalize Delete button

[Close Account] Add validation for email field

[Inquiries] Mismatch in inquiries print preview

[Rentals] User is not able to select Tokeet rental location

Rategenie Updates | November 18, 2022

We made a couple of changes for Rategenie.


Fixed: User settings page was not working, it's fixed now.

Updated: Airbnb booking preference window, 9 months window and Dates unavailable by default option was missing. These fields are added now inside Rategenie. 

TV3 UPDATES | Nov 14 - 18, 2022

New Features:

Add Captcha feature in ABB connect flow on signup

CLONE - Add Captcha feature in ABB connect flow on Connection Wizard

[Dashboard] Change "BOOK A DEMO" button link

Ask for Business Name on registration Step 3.


Bug Fixes:

[Airbnb] Typos in success message

[Billing Info] Expiry Date label hide behind the button if Name on Card is long

[Billing Info] Rephrase "per rental per month" to "per month"

[Invoice Templates] User should not be able to add emojis in instructions

TV3 is not showing the Automata icon next to messages sent by Automata


Sympl Release Notes, October 2022

New Releases:

  • [Booking Formula] Not able to see Booking Formula on stage
  • [Enhancement] Add Created by column for Hold Events
  • [Enhancement Request][HomeAway] Add Merchant Name to Account Info section
  • [Enhancement Request]Add "YourWelcome" in app integration page
  • [Enhancement] Allow mass deletion of images from rentals
  • [Checklist] Add Rental Ready dots
  • [Billing Info] Replace this table with the Subscribed Applications table from the App Store
  • [Rentals] Provide ability to download Rentals
  • [Enhancement Request] Update Existing Guest when converting Hold to Booking
  • Billing Info Page - Add "Close Account" button and "Update Card"
  • [Enhancement Request-Booking Fees] Add ability to determine which fees added to the rentals should be applicable for which bookings


Bug Fixes:

  • Remove icon for in-app tour from Dashboard
  • [Close Account] Book A Call link should appear in new tab
  • [Clone Booking] Source is shown as empty if user clones a Sympl Booking
  • [API Channels] Duplicate "Channel Detail" tabs are appearing
  • Issue with Auto Invoicing



TV3 UPDATES | October 01 - October 31 2022

In the month of October, we made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates 

Updated: We have provided the facility to update existing guest details when converting hold events to bookings

Updated: When events overlap now we show a tooltip which shows info on all overlapping events 

Updated: Provided ability to upload PDF files while adding expenses

Updated: Under Account Info, we now trim any spaces at the start or end of the Invoice No Prefix field

Updated: We have added a tooltip for the Invoice No Prefix field

Updated: Under Messages disabled Add Quote checkbox for Airbnb and Booking.com bookings

Updated: When a user adds their first payment gateway it should be automatically set to default

Updated: Under Rental Gallery we have added columns for Category and Description in the Image list view

Updated: We have made an update where under Channel Details holidu active listings should display at the end of the list

Updated: We have mapped House Rules in the HVMI listing details

Updated: We have provided the ability to create/update/delete group rates via CAPI

Updated: On Agenda Calendar notes icon should be highlighted only if there is an unread note

Updated: Under user details, we have provided the ability to select and deselect what house staff can and cannot see

Updated: We have provided support to remove booking fees for specific bookings i.e. direct bookings/repeat customers

Fixed: We have fixed an issue where for today's date, the system was using the base rate instead of the standard rate

Fixed: We have fixed an issue where Booking Charges in Print Preview don't match the Booking

Fixed: We have fixed an issue where the Interstitial widget doesn't show the primary image set in Rental.

Fixed: We have fixed an issue where the Additional Guest Fee gets removed when I add a discount/fee while updating booking charges

Fixed: We have fixed an issue where the Guest Portal link shows as text when a message is sent to a guest via Automata Trigger

Fixed: Under Automations we have fixed an issue where the "Last Triggered" column doesn't update if a user has selected all Channels and Rentals.

Fixed: We have fixed an issue where invoice service fails when payment instructions were added to the invoice template

Fixed: We have fixed an issue where the invoice wasn't automatically marked as Paid if Charge Invoice is checked and the invoice gets charged successfully

Fixed: We have fixed an issue with notifications where the user is getting notifications (built-in notifications, under the Bell icon in the top right corner) that the contract has been signed by the guest when it isn't

Fixed: We have fixed an issue where today's standard rates are not being pushed to channels

Fixed: We have fixed an issue where the application crashes when you click on a Vrbo booking

Fixed: We have fixed an issue where Group Rates are not being recognized by the interstitial results page



Changes coming to Inquiry Data Feed

To better facilitate our customers we will be updating our inquiry data feed to include additional information. The following additional information will be available with inquiry data feeds

  1. Guest secondary email
  2. Guest phone
  3. Guest address
  4. Number of nights

Also, we have removed the below filter and replaced it with the Status dropdown. Now you can download confirmed bookings, cancellations, and inquiries using the Status filter.


The purpose of this post is to make you aware of this change so that you can modify your workflows when the change goes live on Dec 01, 2022.


TV3 UPDATES | Oct 24 - 28, 2022

New Features:

Ability to remove booking fees for specific bookings i.e. direct bookings/repeat customers


Bug Fixes:

[Invoices] Invoice rule doesn't fire and auto invoice is not generated

[Revenue->Profit & Loss] Total Income is wrong


TV3 UPDATES | Oct 17 - 21, 2022

New Features:

For CAPI, an admin/PM would like the ability to create/update/delete group rates via API

[Invoice Template] Update Message in Set Due Date Rule pop up

Remove Operto & Donnin from Integrations page

[Agenda Calendar] Notes icon should be highlighted only if there is an unread note

[Enhancement Request] As a TV3 admin user, I would like the opportunity to select and deselect what my house staff can and cannot see


Bug Fixes:

[Interstitial Widget]  Group Rate not being recognized by interstitial results page

[Booking Edit] Changing Dates should be enable or disable on run time

Unable to see Create Listings button on prod


TV3 UPDATES | Oct 10 - 14, 2022

New Features:

[Rental Images] Add columns for Category and Description in Image list view

[Multi Calendar] When events overlap show information in the tooltip about items that are overlapping

Need a subscription for PAPI for EWA

[Expenses] Provide support to upload PDF files while adding expenses


Bug Fixes:

[Inquiries] Booking Charges in Print Preview doesn't match with Booking

[Widgets] Interstitial widget doesn't show primary image set in Rental.

[Inquiries] Additional Guest Fee gets removed when I add discount/fee while updating booking charges

[Inquiries] Guest Portal link shows as text when message is sent to guest via Automata Trigger.

[Billing Info] Add On pricing doesn't update when I move rental slider or update count

[Payments] Require a payment gateway set to Default

[Automations] "Last Triggered" column doesn't update if user has selected all Channels and Rentals.

[Invoice Template] If Payment Instructions are added, Invoicing Service fails

[Invoice] Invoice should be automatically marked as Paid if Charge Invoice is checked and invoice get charged successfully

User is getting notifications (built-in notifications, under the Bell icon in the top right corner) that the contract has been signed by the guest, when it isn't

Today's standard rates are not being pushed to channels


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