Happy New Year. Below is a quick overview of January updates 

Updated: We have added Created By column in the Expenses module

Updated: We have added the following additional information to the inquiry feed

1. Guest secondary email
2. Guest phone
3. Guest address
4. Number of nights

Updated: Forgot password link now expire after a user has reset their password

Updated: We have added a grace period banner if card payment fails

Updated: On invoices, at the bottom right we have added additional lines to Itemize. Vat Total, Net Total (Without vat) and Gross Total (Including Vat) 

Updated: We have added a new landing page that confirms verification when the user clicks on the email verification link

Updated: On Dashboard, we have added an entry in Activity Feed when someone adds/deletes a hold event 

Updated: We have added Safely company to Tokeet/Sympl integrations page on the website 

Updated: We have provided the ability to colour code hold events just like bookings 

Updated: We have updated the rental requirement from 5 to 15 for connecting with Holidu

Updated: For Vrbo and Marriott users shouldn't be able to connect if Stripe is not connected as a payment gateway

Fixed: We have fixed an issue where the mobile app was not working for iPhone 14 Pro Max 

Fixed: We are now showing guest secondary email addresses in the downloaded CSV file

Fixed: We have fixed an issue where the Total displays as 0 in the fired automation message when a booking is created from the Tokeet website 

Fixed: We have fixed an Agenda calendar issue where Notes should be highlighted/unhighlighted without a refresh 

Fixed: We have provided the facility to disconnect the last payment gateway even if it is set as default

Fixed: We have fixed an issue where If the apply booking fee is unchecked while creating a booking, tax should not be applied to that Fee

 Fixed: We have fixed an issue where the page gets stuck when you click on the notifications icon

Fixed: For Rentals United we have fixed an issue  where values under the connection status table and Activity Logs don't update 

Fixed: Under User Settings, users shouldn't be able to type characters in the Phone field 

There’s no need to worry about who you’re renting to or what happens when something goes wrong with this new integration.

Safely provides short-term rental insurance with rigorous guest screening, and comprehensive insurance.

With a simple claims process and quick turnarounds, customers can stay focused on growing their business and providing the best experience.

Click here to get started or check out our blog for more information on Safely.

Below is a quick overview of December updates 

Updated: In Expenses, we have disabled the Recurring Monthly field and added the following tooltip

This feature works only if you have entered the Due Date

Updated: We have updated the loading animation for TV3

Updated: We have put the Community link in the Get Help bubble

Updated: Added Sympl on the Login/Signup page

Updated: Added copy icon in front of data feed URL

Updated: We have provided the ability to set a pet fee for ABB listings

Updated: We have made the "Schedule Onboarding" button visible only to Paid users during their first paid month, this button should be hidden during the trial and after the first Paid month

Fixed: In inquiries, we have fixed an issue where the amount shouldn't lose focus while editing booking charges

Fixed: We have fixed an Expedia rate push issue, where the amount wasn't rounding properly

Fixed: We have fixed an issue where disabled payment gateways shouldn't show on an invoice

Fixed: We have fixed an issue with the inquiry widget where a user wasn't able to select the previous year

Fixed: We have rephrased the success message when a task is marked as complete

Fixed: We have fixed an issue where a user wasn't able to disconnect from Wheelhouse

Fixed: We have fixed an issue where files aren't accessible to guests when a message is sent from mobile

Fixed: We have fixed an issue where the round, green Reply button for inquiries and messages is always too low on the screen and hard to access

Fixed: We have fixed an issue where a user wasn't able to convert a Hold Event into a booking

Fixed: We have fixed an issue where users shouldn't be able to access websites after switching to Free Plan

Fixed: We have fixed an issue where setting one rental as Ready (green), other rental status changes to Not Ready (red)

Fixed: We have fixed an issue where Tasks are disappearing once created

Fixed: We have rephrased the message which shows when the booking is submitted from Booking Engine

Better understand your guests’ satisfaction through frequent resident feedback, online review generation and intuitive surveys. 

Opinion is the #1 Resident Satisfaction Platform that helps you to know what is going well, and to identify and resolve issues in real time.

Streamline the process in which property managers collect, analyze, publicize, and act on resident feedback, to make life easy and provide powerful direction to help create a better resident experience.

Click here to get started or check out our blog for more information on Opiniion.

Have your guest ID registration sent to the police and get the signed "Registry Form" in an easy, fast and secure way to comply with the legal requirements. 

Check-in Scan is an award-winning app that can scan guest ID’s and collect their signature from your device allowing you to simplify guest check-in. 

With this integration guests can self check-in, guest registry info is available 24/7 via the cloud and their data is instantly sent to the authorities in Spain & Portugal.

Click here to get started or check out our blog for more information on Check-in Scan.

Take the guesswork out of pricing with Beyond. 

Beyond is a complete revenue management solution for short-term rental managers and owners to get, grow, and keep revenue. 

The easy-to-use platform includes a dynamic, demand-driven pricing tool with extensive market data that pairs with OTA distribution and a best-in-class booking engine. 

On average, Beyond partners see about 10-40% increases in booking revenue in their first year, and we have helped thousands of property managers and property owners maximize their revenue.

Click here to get started or check out our blog for more information on Beyond.

How would you like to get your rental property ready for the next guest, without all the work involved?

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Have confidence knowing you have cleaners you can trust with 0% no-shows. Dionn provides quality Cleaning, Laundry, and Linen Rentals with just 1 click.

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How would you like to list your rentals to 60+ first-class global and niche listing sites? Rentals United is an award-winning channel manager that aims to make it easier for professional property managers to grow their short-term rental business. 

Rentals United is trusted by 60% of the world’s top property management companies!

Apart from channel management, you also benefit from guest communication, guest planner and a quality checker features. 

Click here to get started or check out our blog for more information on Rentals United.

In the month of October, we made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates 

Updated: We have provided the facility to update existing guest details when converting hold events to bookings

Updated: When events overlap now we show a tooltip which shows info on all overlapping events 

Updated: Provided ability to upload PDF files while adding expenses

Updated: Under Account Info, we now trim any spaces at the start or end of the Invoice No Prefix field

Updated: We have added a tooltip for the Invoice No Prefix field

Updated: Under Messages disabled Add Quote checkbox for Airbnb and Booking.com bookings

Updated: When a user adds their first payment gateway it should be automatically set to default

Updated: Under Rental Gallery we have added columns for Category and Description in the Image list view

Updated: We have made an update where under Channel Details holidu active listings should display at the end of the list

Updated: We have mapped House Rules in the HVMI listing details

Updated: We have provided the ability to create/update/delete group rates via CAPI

Updated: On Agenda Calendar notes icon should be highlighted only if there is an unread note

Updated: Under user details, we have provided the ability to select and deselect what house staff can and cannot see

Updated: We have provided support to remove booking fees for specific bookings i.e. direct bookings/repeat customers

Fixed: We have fixed an issue where for today's date, the system was using the base rate instead of the standard rate

Fixed: We have fixed an issue where Booking Charges in Print Preview don't match the Booking

Fixed: We have fixed an issue where the Interstitial widget doesn't show the primary image set in Rental.

Fixed: We have fixed an issue where the Additional Guest Fee gets removed when I add a discount/fee while updating booking charges

Fixed: We have fixed an issue where the Guest Portal link shows as text when a message is sent to a guest via Automata Trigger

Fixed: Under Automations we have fixed an issue where the "Last Triggered" column doesn't update if a user has selected all Channels and Rentals.

Fixed: We have fixed an issue where invoice service fails when payment instructions were added to the invoice template

Fixed: We have fixed an issue where the invoice wasn't automatically marked as Paid if Charge Invoice is checked and the invoice gets charged successfully

Fixed: We have fixed an issue with notifications where the user is getting notifications (built-in notifications, under the Bell icon in the top right corner) that the contract has been signed by the guest when it isn't

Fixed: We have fixed an issue where today's standard rates are not being pushed to channels

Fixed: We have fixed an issue where the application crashes when you click on a Vrbo booking

Fixed: We have fixed an issue where Group Rates are not being recognized by the interstitial results page

To better facilitate our customers we will be updating our inquiry data feed to include additional information. The following additional information will be available with inquiry data feeds

1. Guest secondary email
2. Guest phone
3. Guest address
4. Number of nights

Also, we have removed the below filter and replaced it with the Status dropdown. Now you can download confirmed bookings, cancellations, and inquiries using the Status filter.

The purpose of this post is to make you aware of this change so that you can modify your workflows when the change goes live on Dec 01, 2022.