Rategenie Updates | November 3, 2021

We have made a number of updates and bug fixes, including:

Fixed: Rentals types: Invalid rental types were showing on the Rental settings page under the Rental type dropdown. This is fixed now.

Updated: Russian language support option is added on the Signup page.

Fixed: Updated the Styling of the footer.

Updated:  We are Checking the user browser language to pick up the default language for Rategenie.

Fixed: Error messages were shown in English for forgot password page, even though the language selected was different. This is fixed

Updated: We have Added two new buttons on the Rategenie rates overlay screen: 1: Details and 2: Market. These options will allow users to navigate to their Rental settings and Rental market pages without closing the Rates calendar overlay page.

Rategenie Updates | October 25, 2021

We have made a number of updates and bug fixes, including:

  • Updated: We have Added "SAR - Saudi Arabian Riyal" as currency for rentals.
  • Updated:  On Rentals detail view: Sleep Min & Max fields are converted to text fields.
  • Fixed: Day-specific rule was Showing percentage sign on the list view for absolute adjustment. This is fixed now.
  • Fixed: Date-specific rule entries are now displayed in order of the dates on the list view of strategy rules.

Rategenie Updates | October 11, 2021

We have made a number of updates and bug fixes this month, including:

Updated: Added a banner for multi-language support after user logged in to the application

Updated: Added an indicator on the rates break down for min and max rate values. It will help property managers to understand which min , max rate value is getting applied on rates break down. Min, max rates values can be applied from Rental rate settings, Strategy settings or Seasonal rule settings.

Updated: Only admins should be able to access Billing Info page. Other role users will not be able to access billing page in Rategenie now.

Rategenie is now available in multiple languages!

We're thrilled to announce that Rategenie is now available in the following languages:

Spanish, German, Italian, French, Dutch, Portuguese, Russian, English

Changing your language is very easy and can be done on the login page or by clicking on your profile while already logged in to the application. For further details please click here to read the multi-language help article.


We have made a number of updates and bug fixes this week, including: 

Updated: Added Guestflow under Integrations

Updated: Added YourWelcome under Integrations

Updated: Renamed "Wishbox" to "Duve" on Tokeet Website

Fixed: Remove *|RENTAL:INSTRUCTIONS|* data token from Data Dictionary as it wasn't functional

Fixed: We have fixed few navigations and broken link issues on the Registration screen, Login screen, and Tokeet Website

Fixed: Applied validation on Tax Type field under Rentals->TAX/VAT

Fixed: We have fixed an issue where the "Update booking charges" popup was showing when you update guest details on an inquiry/booking


Below, you can find the new changes that were made.

Updated: (Rental) Allow to Add a "Custom Value" for rental max/min sleep- Now User will be able to add a Max and Min sleep by adding any custom value for their rental inside Rategenie.
Fixed: Label issue on the Pricing page both in the application and website. 1st was labeled as '1th'. It's corrected now.
Fixed: Custom occupancy should consider occupancy for the whole month and not from the current date/day. Previously it was taking occupancy from the current day. This is fixed now.
Fixed: Custom occupancy: No occupancy adjustment was getting applied when the booking start date was from the last month and ending in future months. This is fixed now.
Fixed: Custom occupancy: 0 occupancy should have also picked up for the defined interval range 0-10. When there was no occupancy then the defined rate interval 0-10 values were not getting applied. This is fixed now. 


We have made a number of updates and bug fixes this month, including:
Updated - [New Rategenie subs from TV3 billing info page] Add a tooltip to redirect users toward the Rategenie billing page- We have added a tooltip on the TV3 billing page so that we can guide users to go to the Rategenie billing page for unsubs
Fixed - Migration issue causing the user to stop creating new rentals - There was an issue where users were not able to create new rentals inside Rategenie due to switching between Tokeet and Sympl multiple times.
Updated - [Strategy] Tooltips missing from Strategy type- When we mouse hover on the strategies name from the list of strategies then tooltips for different strategy types were missing. Tooltips are added now.
Updated - Added an option to Unsubs from Rategenie on Rategenie billing page in new UI
Updated - Replaced Rategenie new UI screenshots with the Rategenie new Walkthrough video
Updated - Listing page-Old UI: Label and tooltip should be according to new UI for Tokeet sync- On the Listings page in Rategenie, we have replaced the Tokeet Sync label with ‘Channel Manager’ sync to cover Tokeet/Sympl and Webready.
Fixed - User profile image: A user previously had to reload the page to see the updated image. This is fixed now.
Updated - On the Rates calendar rates break down, we have changed the label from Local Events to 'Special Events' to be consistent with the ‘Special Event’ rule label.
Fixed - Special Event rule max KM range label issue- Previously the label was saying min KM range is 10, even though that was the max KM range. This labeling issue has been fixed.
Fixed - The Appstore billing page did not show correct pricing when a user was subscribed to the Rategenie application. This has been fixed now.
Fixed - Room ID label was missing in connection detail view for all channels. This is fixed now.
Fixed - POP up for new UI keep was coming despite checking the box to 'don't show this message again. This has been fixed now.
Updated - For Rategenie stand-alone application we have redirected new Sympl users on the app store to subscribe to a paid plan.
Updated - The new Rategenie users will be subscribed according to new Rategenie rental base pricing plans.


We have added a new feature in Rategenie called "Length of Stay (LOS) discounts". Using this option, you will be able to set different length of stay discounts. Length-of-stay discounts apply to the length you choose or longer. For example, weekly discounts apply to reservations that are 7 days or longer. If you offer multiple length-of-stay discounts, the longest discount will be applied.

Please note that currently, LOS discounts are available only for the channels Tokeet/Sympl and Webready.

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