TOKEET UPDATES | SEPTEMBER 21-24TH 2021

Updated: Redesigned Tokeet pricing page. You can see the new page here

https://www.tokeet.com/pricing.html

Updated: Added Rental ID under the Basic Information tab on Rental

Updated: Provided ability to download rentals from Rentals list

Fixed: We have fixed few issues related to Booking Fees

Fixed: We have fixed an issue where users in GMT +12 timezone are seeing wrong Check-in/out time on Invoices

TV3 UPDATES | Sep 20 - 25, 2021

Bug Fixes:

[Website][Pricing Page] Change 'Rentals' to 'Max Rentals'

[Pricing Page] Centre align rental number

[Pricing Page] Update links for Privacy Policy and Terms of Service

[Pricing Page] Rephrase "GET STARTED" button to "BOOK DEMO"

[Pricing Page] Show percentage value dynamically without decimals

[BDC Message service] Error toaster after reopen inquiry overlay

[Booking Fees] Proper Error Message should appear if scheduling dates are in past for copied Fees

[Booking Fees] Scheduling Start & Scheduling End dates shouldn't copy if they are in past

[Booking Fees] Scheduling End date automatically clears when it is in past

[Invoices] Users in New Zealand are seeing wrong Check-in/out time on Invoices

New Features:

Redesign pricing page

[Rentals] Make rental id visible on rental overlay

[Rentals] Provide ability to download Rentals

Inquiry Inbox

TOKEET UPDATES | SEPTEMBER 13-17TH 2021

We have made a number of updates and bug fixes this week, including:

Updated: Added Guestflow under Integrations

Updated: Added YourWelcome under Integrations

Updated: Renamed "Wishbox" to "Duve" on Tokeet Website

Fixed: Remove *|RENTAL:INSTRUCTIONS|* data token from Data Dictionary as it wasn't functional

Fixed: We have fixed few navigations and broken link issues on the Registration screen, Login screen, and Tokeet Website

Fixed: Applied validation on Tax Type field under Rentals->TAX/VAT

Fixed: We have fixed an issue where the "Update booking charges" popup was showing when you update guest details on an inquiry/booking

TV3 UPDATES | Sep 13 - 17, 2021

Bug Fixes:

[Registration] Navigation problem

[Registration] Broken link

[Website] Clicking on "Capterra" shouldn't open "Write a Review" form

[Website] Rephrase "iTunes Store" to "SourceForge"

[Login] App on right side should redirect users to website of respective applications

[Rental->Taxes] Mark "Tax Type" with an asterisk (*). Also, show validation message for it

[Website->Integrations] Rename "Wishbox" to "Duve"

[Templates] Remove *|RENTAL:INSTRUCTIONS|* data token

[Inquiries] "Update booking charges" popup shouldn't display while editing guest details

[Login] App links should open in new tab

[Billing History] Remove sort from highlighted columns

[Templates] For Payload and Push Notification templates, Data Dictionary fields doesn't populate

New Features:

Add guest flow in app integration page

Add "YourWelcome" in app integration page

[HomeAway] Add Merchant Name to Account Info section

[Payments] Make Payment Gateways page more user friendly

HomeToGo - Add icons to TV3 website

Owner Center Updates | June 1, 2021

Updated: [Owner Portal ->Statements] Updated the subtitle text to "Select a statement to view, or print."

Fixed: [Owner Portal] Booking Fees doesn't show separately on the booking details popup.

Fixed: [Owner Portal] Taxes and Additional Guest Fee values are not displayed on the booking details popup.

Fixed: [Owner Portal] Discount values are not displayed on the booking details popup.

Fixed: Webready's total was not factoring in on the Owner's report. This has been fixed.

Owner Center Updates | February 10, 2021

Fixed: [Bookings] Correct Total doesn't display in Owner Center if there is a LOS Discount or Discount Code applied on a booking

Announcing the Tokeet Affiliate Program

We are pleased to announce the official launch of Tokeet’s Affiliate Program. The program will reward affiliate partners with a 20% monthly commission for recommending our services to paying users. This commission is paid for the first 12 months of the referral’s paid subscription.

An affiliate program is simply a marketing tool employed by companies to incentivize the process of recommending visitors or paying customers to a service. After many years of requests from our users for a structured, incentive-driven customer referral program, the decision was made to launch The Tokeet Affiliate Program.

How does it work?

Potential affiliates should sign-up for the program and await approval of their application. Once approved, affiliates will be given tracking links from our affiliate software to be used for tracking their referrals. When a new potential user registers, at the end of the registration process, we will keep track of that user and associate them with your affiliate account. We will then pay you a 20% monthly commission of the Tokeet (TV3) subscription, for up to 12 months. This commission does not apply to Tokeet add-ons.

How to set-up your Affiliate account

Just click on the sign-up link and you will be taken to the partner sign up page. Affiliates can complete the registration form and submit it to get started. Upon completion, our team will make sure everything is in order and approve your application. Then an email would be sent containing login credentials to your own affiliate account. The email will also include a video walkthrough for setting up your affiliate account. You may then click into the “offers” section of your affiliate dashboard to obtain a unique link that can be passed on to potential subscribers or users. Your referrals MUST click this link in order to be tracked and credited to your affiliate account.

What are the benefits?

There is no investment required nor do you need to be a Tokeet user to get started and we are prepared to provide supporting materials such as online courses and tutorials, to aid the success of our partners. In exchange for each referral that is converted to a paying customer, we are offering a 20% commission of the monthly subscription fee for each new customer that is referred. Unlike other affiliate programs, our partners will receive the commissionable fee for up to a year. Please see our FAQ if you have further questions.

SYSTEM DOWNTIME, MARCH 9, 2020

Monday, March 9, 2020

Dear Tokeet Customers,

Today we experienced a production outage that interrupted many Tokeet services for a good part of the day. This outage was due to issues that surfaced during routine database maintenance and has since been resolved. Our plan was to conduct this maintenance seamlessly, without any interruption of service as we have done successfully in the past, however today was an exception.

This is an unprecedented failure that we know is unworthy of both our history and your trust. We apologize for the outage and the disruption to your business. At this time, we are focusing our efforts on finding and recovering from any and all lingering issues resulting from this outage. As of now, all Tokeet services have been fully restored and you can continue to use Tokeet as normal.

Please check this page for new developments and any required manual actions that may be required of you. You can access the Tokeet Community using your Tokeet Channel Manager credentials.

We sincerely apologize for this outage and take full responsibility for this interruption to your service.

Sincerely,
Kwesi Steele
Tokeet Founder and CEO

2020 PRICING ANNOUNCEMENT

Thank you for using Tokeet!

As you might have noticed we’ve been very busy here at Tokeet. In 2019 we completed some of the most ambitious projects in our history and successfully launched Rategenie, Tokeet v3, Owner Center, and Margins. We spent a lot of time speaking with and listening to you, our customers, taking your feedback and direction to heart, and produced solutions to help you grow your business. We are pleased with the overwhelmingly positive feedback that we have received for each of these products and thank you for being a part of the process. There is a lot more to come in 2020.

Our Prices Are Changing

On March 1st, 2020 we will be transitioning to a new pricing structure for Tokeet (TV3). In short, our prices will be increasing about 30% on average for your Tokeet subscription. It’s been about 3 years since we last changed Tokeet’s prices and a lot has changed since then. After many weeks of consideration, we think the time is now right to update our prices to be inline with our current products and services.

Our other products (Add Ons) will not be affected by this pricing change. Those products will have their own pricing adjustments made later this year, if any. At this time no decision has been made yet about these products. The pricing adjustment of March 1st will only affect your Tokeet subscription.

Keep Your Current Plan

As with our last pricing change in 2017, we are giving all of our users the opportunity to keep their existing price plans for one year. We’ll throw in a 10% discount with each yearly plan. This is our way of thanking you for your loyalty, and being a part of our journey. You will even be able to switch between yearly plans, if your needs change within the year.

The process for keeping your current plan is simple.

Let us know if you want to keep your plan via email or live chat.
We will send you a one year contract via email which you must sign.
Once your contract is signed we will switch you to the new one year plan.
You will be charged for the entire year upfront!

Thanks again for being a Tokeet user.
Team Tokeet

AUTOMATA & SIGNATURE NOW OUT OF BETA

Hi everyone,

We hope that you've enjoyed your beta experience with Automata and Signature. Both products will be coming out of beta on September 24th and you will be required to subscribe to each product in order to access the applications from that date. You may subscribe to both products on the "My Billing Info" page within your Tokeet account starting September 24th. Starting October 1st Automata will stop firing all triggers for accounts without subscriptions.

If you have any questions about Automata or Signature please let us know by contacting support.

Thanks for being a Tokeet user.

Tokeet Support

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