Tokeet Change Log

https://www.tokeet.com

AUTOMATA UPDATES | Q2 - Q3 [2019]

Q2 UPDATES

ISSUEFIX
View not displaying properly in template create view (iPad)Display issue on ipads for the template editor
View not displaying properly when you try to create a Workflow from sample (iPad)Display issue on ipads for the workflow wizard
View not displaying properly in portrait mode (iPad)Display issue on ipads in portrait mode
View not displaying properly  on Dashboard (iPad)Display issue on ipads for the recent activity page
Buttons are breaking in Portrait mode (iPad)Buttons not functioning properly in portrait mode on ipads
Success, Failures & Info messages don't display on the iPadSuccess/fail/info toasters not displaying correctly on ipads
View not displaying properly under Messages (iPad)Messages tab on the booking details overlay not displaying correctly on ipads
All column doesn't display in detail view of Booking Details List View (iPad)Display issue on ipads for the booking details list view
All columns don't display under Triggers tab (iPad)Display issue on ipads for the triggers page
Tabs are breaking in the detail view of trigger (iPad)Display issue on ipads with the tabs on the trigger overlay
Cross icon doesn't display to close overlays (iPad)The close overlay button (X) was not displaying properly on ipads
When duplicating a trigger with a specified trigger condition, the condition points to the trigger from the original workflowDuplicating a trigger that has a specified trigger condition was pointing to the specified trigger of the original workflow, instead of the specified trigger of the new workflow that the trigger was duplicated to
Duplicating workflows causes issues with the specified trigger conditionDuplicating workflows was resulting in all the triggers from both the original and new workflows appearing in the list of triggers when editing the specified trigger condition. This created confusion, as users weren't sure which trigger to select, since the trigger names get duplicated in the process of duplicating a workflow.

Q3 UPDATES

ISSUEFIX
Booking confirmed triggers are firing repeatedly for the same guestsBooking confirmed triggers were firing repeatedly for some guests.
AddRENTAL:DIRECTIONS
The translation section disappears when you add a translationWhen adding a translation, the translation section would disappear from the template editor, until a page refresh
Trigger conditions for triggers created via sample showing Invalid Date for the creation timestampThe timestamp on the trigger conditions (for triggers created using samples) was showing as Invalid Date
Last-minute checkin trigger sample has undefined time values in the trigger conditionThe days/hours fields in the trigger condition on the last minute trigger (made using samples) was showing the value Undefined
Some trigger event types appear in the workflow details, but not in the booking detailsSpecifically, invoice triggers were not appearing on the booking details overlay, even though they were visible in the workflow details overlay
Directions data dictionary code is parsing as blankDriving directions data code was showing as blank in the sent template
The subject field disappears when updating a templateThe subject field was disappearing when saving a template, and choosing the option to update instead of save as new
"Creator" Value doesn't display when you create a custom codeThe creator of the custom code was not showing when a new custom code was created
Issue: Booking status is paid trigger condition was not allowing some triggers to fireThe paid status of the booking was not being recognized properly in some instances, but now it works correctly under all conditions.
Cross icon doesn't display to close overlays (iPad)The close overlay button (X) was not displaying properly on ipads
When duplicating a trigger with a specified trigger condition, the condition points to the trigger from the original workflowDuplicating a trigger that has a specified trigger condition was pointing to the specified trigger of the original workflow, instead of the specified trigger of the new workflow that the trigger was duplicated to
Duplicating workflows causes issues with the specified trigger conditionDuplicating workflows was resulting in all the triggers from both the original and new workflows appearing in the list of triggers when editing the specified trigger condition. This created confusion, as users weren't sure which trigger to select since the trigger names get duplicated in the process of duplicating a workflow.

RATEGENIE HAS GONE MOBILE!

We have exciting news, folks! The most-powerful dynamic pricing tool has just gone mobile. Introducing, the Rategenie mobile app, available on iOS and Android.


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This full-featured mobile app will allow you to manage your rates the same as if you were at your desktop. We understand that pricing and promotional ideas can sometimes be spontaneous, and it might not be convenient to open a laptop at that exact location, in order to make the changes that you want. Now, you will never have to wait again, because the wait is over for the ultimate dynamic pricing tool on the market. Rategenie puts power in the palm of your hand!


TOKEET VERSION 3 SNEAK PEAK



Hey guys, for those of you who are interested in what we've been up to with the new version of Tokeet, aka TV3. Here is a sneak peek video of TV3 in action. We've pushed the release of TV3 back to Q1 2019 so that we can pack more awesome features into the product. Let us know what you think!


WHAT'S NEW @ TOKEET: OCTOBER 31, 2018

Greetings, ghouls and ghosts! It's time for Haunted Halloween Edition of  "What's New @ Tokeet!"
  • We have made a number of updates and bug fixes this past week, including:
Tokeet

Updated: [Channels] Performance updates made to AirBnB API (NEW) to accommodate new verification steps.


Automata

Fixed: [Bookings] Some triggers marked as "skipped" were still able to fire.

Fixed: [Bookings] Marked for follow-up filter was omitting some guests.


Signature

Updated: [Templates] Tooltips have been updated for clarity.

Fixed: [Templates] Tags filter was showing duplicate entries for some new tags.


Thank you for continuing to make Tokeet great! We're looking forward to your feedback about these new additions and fixes to our platform. As always, please email us with your questions or suggestions at any time.

WHAT'S NEW @ TOKEET: OCTOBER 22, 2018

Hello, valued Tokeet users! Has it really been 10 says since the last blog entry? Well, the wait is over, and now it's time to see "What's New @ Tokeet" this week!
  • We have made a number of updates and bug fixes this past week, including:
Tokeet

Fixed: [Registration] The Continue button was not working correctly.

Automata

Updated: [Recent Activity] Added an "All" option to the events filters, to allow all events to be shown in the Successful and Unsuccessful Triggers lists.

Fixed: [Triggers] Typo on the rentals filter label, when using the exclusion list.

Fixed: [Recent Activity] Typo in the events filters for the Card Deleted event.


Signature

Fixed: [My Signature] Resetting a saved signature, and closing the pop-up, was not deleting the signature from the user account.

Fixed: [Templates] Some users without saved signatures received error messages when manually signing contracts.


Thank you for continuing to make Tokeet great! We're looking forward to your feedback about these new additions and fixes to our platform. As always, please email us with your questions or suggestions at any time.

WHAT'S NEW @ TOKEET: OCTOBER 12, 2018

Hello again! Let's see "What's New @ Tokeet" this week. This week, we have another group of updates and fixes that will improve the performance of the apps.
  • We have made a number of updates and bug fixes this past week, including:
Tokeet

Updated: [Channels] Improvements made to the Agoda rate push process.

Fixed: [Channels] Users were not able to accept AirBnB booking alterations.

Fixed: [Templates] Some contract links were expiring before the 5-day period ended.

Fixed: [Templates] The SOURCE data code was not displaying the channel name for bookings created manually in the calendar.


Automata

Updated: [Triggers] The recipient field is now mandatory for all Signature contracts, forms and documents.

Updated: [Templates] The GUEST_ID data code has been removed from the data dictionary due to lack of support from the channels.

Fixed: [Templates] Templates containing the INQUIRY_ID data code were not being sent successfully.


Signature

Fixed: [Templates] When sending templates, the guest list, users with more than 1,000 Tokeet guests were unable to search the full list.

Fixed: [Templates] When an account administrator was a recipient of a contract that requires a photo ID, an error message was being returned to the guest.


Thank you for continuing to make Tokeet great! We're looking forward to your feedback about these new additions and fixes to our platform. As always, please email us with your questions or suggestions at any time.

WHAT'S NEW @ TOKEET: OCTOBER 3, 2018

Welcome to another installation of the "What's New @ Tokeet" changelog. This week, we have an announcement for the future plans of SMS integration in the Tokeet and Automata apps. We also have another group of updates and fixes that will improve the performance of the apps.

  • It was a very difficult decision to make, but we feel that this is the right choice for the future. We have now announced our future plans for SMS integration in the Tokeet suite of applications. SMS will only be available in the Automata app, and the functionality has been expanded. Please take a moment to read the announcement below:

    Hi everyone,

    Thanks to all of you for making the Automata beta a success. We are truly excited about its full launch and upcoming features. Now that Automata is fully up and running, as of November 1st, SMS automation will be exclusively available in Automata. SMS will no longer be a feature offered in the core Tokeet product.
    Since we introduced SMS in Tokeet about a year ago it has grown to be a very popular feature with over 100K SMS messages sent each month. This number has been increasing rapidly in the past few months without abatement. Due to this rising cost we are now forced to remove SMS from the base product in an effort to keep cost and prices down.

    If you have any questions please don't hesitate to contact our support team.
    Tokeet Team    support@tokeet.com

  • We would like to provide a polite reminder that users who were trialing the Automata and Signature applications will now have to subscribe to the services in order to continue their use.

    Automata and Signature are now out of beta. This means that you must subscribe to these products to continue using them. As of September 24th you must have a subscription to Automata/Signature in order to login to these applications. As of October 1st Automata will stop processing triggers for accounts without subscriptions.

    None of your data or triggers will be deleted from Automata or Signature. There is ABSOLUTELY NO IMPACT to regular Tokeet triggers, Tokeet Contracts, or Tokeet. This announcement is exclusively regarding Automata and Signature.

    If you have previously setup Automata and wish to continue using it simply subscribe to a plan. Go to the My Billing Info page within your Tokeet account and activate your desired subscription.

  • We have introduced a custom implementation program for new user accounts.
  • We have made a number of updates and bug fixes this past week, including:
Tokeet

Fixed: [Channels] Booking and hold event modifications were delayed while pushing to AirBnB.

Fixed: [Channels] When trying to book open dates on AirBnB, some guests were receiving an error that the dates are no longer available.

Fixed: [Billing Info] Typo in the Activate Subscription modal said "Shall be proceed?" instead of "Shall we proceed?"


Automata

Fixed: [Triggers] Booking confirmed triggers were firing multiple times for some guest bookings.



Signature

Updated: [Owner Login] Owners now have access to the app, with a customized dashboard. They can save their password to the account so that it is auto-filled on contracts.

Updated: [Dashboard] Cleaned up the filter layout in the activity table.

Fixed: [All] Alphabetical sort was case-sensitive.

Fixed: [Login] Username and password icons were not loading until the field was clicked.

Fixed: [Dashboard] Sort by recipient was not working correctly.

Fixed: [Forms] Submitting a guest form was returning the error "Something went wrong."


Thank you for continuing to make Tokeet great! We're looking forward to your feedback about these new additions and fixes to our platform. As always, please email us with your questions or suggestions at any time.

AUTOMATA & SIGNATURE NOW OUT OF BETA

Hi everyone,

We hope that you've enjoyed your beta experience with Automata and Signature. Both products will be coming out of beta on September 24th and you will be required to subscribe to each product in order to access the applications from that date. You may subscribe to both products on the "My Billing Info" page within your Tokeet account starting September 24th. Starting October 1st Automata will stop firing all triggers for accounts without subscriptions.

If you have any questions about Automata or Signature please let us know by contacting support.

Thanks for being a Tokeet user.

Tokeet Support

WHAT'S NEW @ TOKEET: SEPTEMBER 23, 2018

It's been a fortnight coming, but it's finally here. Welcome to the September 23rd edition of the "What's New @ Tokeet" changelog. This week, we have the official launches of Automata and Signature. We also have another group of updates and fixes that will improve the performance of the apps.

  • We hope that you have enjoyed your beta experience with Automata and Signature. Both products will be coming out of beta on September 24th and you will be required to subscribe to each product in order to access the applications from that date. You may subscribe to both products on the "My Billing Info" page within your Tokeet account starting September 24th. Starting October 1st, Automata will stop firing all triggers for accounts without subscriptions.

    If you have any questions about Automata or Signature please let us know by contacting support.
  • Automata and Signature Tokeet Academy classes are live! You can now register for a 30-minute demonstration of the Automata app on Tuesdays, and a 20-minute demo of the Signature app on Thursdays. These new additions to the Tokeet Academy curriculum will give you a full tour of our exciting new automation and e-document applications. Just like the Tokeet Academy: Channel Manager class, you can register quickly on our Calendly page. Just select a date and the most convenient time slot for you. All you need after that is a smartphone or computer to access the online call, and learn about the new additions to the Tokeet suite of products. See the class schedules below:

    Tokeet Academy: Automata - 4 x 30-minute classes
    Every Tuesday @ 9am/9:30am/7pm/7:30pm GMT

    Tokeet Academy: Signature - 3 x 20-minute classes
    Every Thursday @ 9am/9:20am/9:40am/7pm/7:20pm/7:40pm GMT
  • We have made a number of updates and bug fixes this past week, including:
Tokeet

Updated: [Addons] Moved Websites and Owners buttons, and added Automata and Signature buttons under the Addons menu button.

Updated: [Calendar] Shared calendar URLs updated to HTTPS for improved security.

Updated: [Templates] The expiration time period for contract links has been increased from 24 hours to 5 days.

Updated: [Triggers] Status toggle switch added to the Trigger Details page.

Fixed: [Channels] Typo in Agoda connection modal said "booking.com" instead of "Agoda."

Fixed: [Channels] The links in the Agoda connection modals opened the wrong pages.

Fixed: [Channels] Add Account button on Agoda channel details page opened an invalid URL.

Fixed: [Channels] AirBnB API (NEW) listing status button said "Visibile" instead of "Visible."

Fixed: [Channels] Channel actions generating error toasters in the dashboard, even though the actions were successful.

Automata

Updated: [Inbox] ISO format (YYYY-MM-DD) applied to all date fields.

Updated: [Triggers] Tooltips updated on the template selector, to explain which templates the list will contain.

Updated: [Triggers] When sending Signature templates, the recipient field is now only mandatory for contracts.

Fixed: [Bookings] Sort function was not working for Arrive and Depart columns.

Fixed: [Triggers] Cannot see the full template name when creating a trigger, if there is a special character in the template name.


Thank you for continuing to make Tokeet great! We're looking forward to your feedback about these new additions and fixes to our platform. As always, please email us with your questions or suggestions at any time.

WHAT'S NEW @ TOKEET: SEPTEMBER 5, 2018

Do you know what today is? Yes, it's Hump Day, but it's also time for another installment of the hottest changelog on the internet. Let's see "What's New @ Tokeet" this week!
  • We made a previous announcement about the new Agoda API, and more than a month in, we're seeing encouraging connectivity numbers. In case you missed the first announcement, please allow us to remind you of the great new addition to our growing list of API connections.
We're excited to announce that you can now connect your Agoda listings to Tokeet via API. Agoda and Tokeet have partnered to bring you a seamless, fast, and reliable connection between Tokeet and your Agoda listing. Connect your Agoda account to Tokeet and receive real-time reservation notifications. Rates and availability synchronization is also available so you can be sure that your price and calendar are always up-to-date. Click here for instructions on connecting Agoda to Tokeet.

We've been working hard to provide you with more options in Tokeet to connect to the top distribution channels around the world. Agoda is another step in making Tokeet the obvious choice for any property manager in any market globally.
  • We have made a number of updates and bug fixes this past week, including:
Tokeet

Updated: [Channels] Rental amenities no longer push to AirBnB API (NEW). Now, amenities can be set on airbnb.com before connecting to Tokeet, and Tokeet will not change them with the rest of the listing details. This is to accommodate the full list of AirBnB amenities, while we update our system to support them.

Fixed: [Channels] AirBnB API (NEW) rate push error for pushing more than 731 days.

Fixed: [Channels] Authorization Required error for Booking.com availability pushes.

Thank you for continuing to make Tokeet great! We're looking forward to your feedback about these new additions and fixes to our platform. As always, please email us with your questions or suggestions at any time.


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