We have made a number of updates and bug fixes this week, including: 

Updated: Added Guestflow under Integrations

Updated: Added YourWelcome under Integrations

Updated: Renamed "Wishbox" to "Duve" on Tokeet Website

Fixed: Remove *|RENTAL:INSTRUCTIONS|* data token from Data Dictionary as it wasn't functional

Fixed: We have fixed few navigations and broken link issues on the Registration screen, Login screen, and Tokeet Website

Fixed: Applied validation on Tax Type field under Rentals->TAX/VAT

Fixed: We have fixed an issue where the "Update booking charges" popup was showing when you update guest details on an inquiry/booking


  • We have made a number of updates and bug fixes for these months, including:
Fixed: [Account Info] Error message shows up while deleting an account

Fixed: [API] Expedia API needs header removed

Fixed: [Automation] "Airbnb API" channel option is not being saved on triggers in Tokeet

Fixed: [Billing Info] Plan doesn't update when I increase or decrease the number of Rentals using the counter

Fixed: [Billing Info] On page load, add-on plans display the price for the current rental count, instead of the actual paid plan

Fixed: [Billing Info] User shouldn't be able to add a Credit Card without Name

Fixed: [Bookings] When creating a manual booking the base rate is showing more than 2 decimal places

Fixed: [Calendar] Rental Overlay's rate calendar is loading slowly

Fixed: [Channels] Connection shows in Red till I refresh the page

Fixed: [Data Feeds] Data Feeds currently giving 503 Service Temporarily Unavailable error

Fixed: [Inquiries] Inquiries list prevented from loading

Fixed: [Inquiries] Record Mark as Paid, Mark as Unpaid in the Inquiry Log

Fixed: [Inquiries] Additional Guest Fee is not displayed on bookings

Fixed: [Inquiries] when creating a manual booking the base rate is showing more than 2 decimal places

Fixed: [Inquiries->Flights] Validation message doesn't display for highlighted fields

Fixed: [Invoices] Notes doesn't display in Preview of an invoice

Fixed: [Invoices] Add the ability to add negative line items to invoices - Total invoice must still be positive due to payment gateways requiring invoices to be positive, but negative entries can be added to invoices to add discounts or deductions as required

Fixed: [Multi Calendar] Filters don't remain saved for Property Manager and House Staff roles

Fixed: [Payments] When I create a Payment Rule for a channel it doesn't show in the table

Updated: [Rates] "Last Sync" timestamp only updates for the first Rate Mapping. - Category was removed.

Fixed: [Rates] "Select All/Unselect All" checkbox not working properly


  • We have made a number of updates and bug fixes since the last update, including:

Updated: Implemented Biometrics login. This is how it is supposed to works.
  1. Login with your account.
  2. The Biometrics login splash screen will be shown once. It won’t be shown again after you press the cancel or enable button.
  3. Press Enable Biometrics login button and verify your fingerprint. You can go back to this screen later to enable/disable biometrics login by going to the Sidebar menu -> Settings -> Biometrics Login.
  4. There is a checkbox shown after you enable biometrics login: "Verify Biometrics on app start?", if you check this checkbox, each time the app opens, it will require biometrics verification.
  5. Next logout. Now on the Login screen, you should see a button with the fingerprint icon next to the Login button. Press on it.
  6. If you have a single account with biometrics login enabled, it will prompt you for fingerprint scan immediately.
  7. If you have many accounts with biometrics login enabled, it will show a popup with a list of accounts. Select 1 account to login.
Updated: Provided ability to users to manage & authorize their Airbnb account from the mobile app. To connect your Airbnb account navigate to Settings / Connect with Airbnb tab.

Updated: Displayed Rental images in the Rentals module. If you have marked an image as primary it will display in the list. If no image is marked primary, then the first image in the Gallery will display.

Updated: Center-aligned headers for Android devices.

Updated: In the Rates module under the Settings tab - added a warning message if Base Rate is missing. 

Updated: Added tooltip as placeholder text in Universal Search.

Updated: Add the word "last" to the description under the Invoice Summary values.

Updated: Displayed associated Rate Mapping in Red color after unlinking a Rental from Channel.

Updated: In Rentals module under Location tab updated map to include Satellite option.

Fixed: Changed header when converting Hold Event to a Booking.

Fixed: Notes disappear when we save an invoice on mobile. This is now fixed.

Fixed: Updated validation messages, field labels, and fixed typos.


Our new automated invoicing is currently in beta and will soon be released. This feature will allow you to automatically create invoices when a guest books, before or after they check-in, before or after they check-out, or even if they cancel.

We are welcoming users who wish to try this feature out beforehand and start using it now to email and let us know. We will get you set up in the beta and would love any feedback from the service.


  • We have made a number of updates and bug fixes so far this year, including:

- Updated: [Billing] Improve support for yearly plans on the billing info page

- Updated: [Invoices] We've added the ability to delete taxes from the Invoice line item tax dropdown

- Updated: [Rates] Rate mappings will show as red with a warning triangle if rental is unlinked from that channel

- Updated: [Users] We've added the user profile type underneath the user name in TV3

- Updated: [Websites] The system will automatically add the word "widget" to the end of any source name when creating widgets

- Fixed: [Automations] "Airbnb API" channel option is not being saved on triggers in Tokeet

- Fixed: [Automation] Archiving triggers will now display an additional overlay prompting users to Pause trigger before Archiving

- Fixed: [Calendar] Agenda calendar not showing events on the last few days

- Fixed: [Calendar] Agenda calendar sorting by time issue

- Fixed: [Calendar] Multi Calendar keeps redirecting to the first page

- Fixed: [Guests] Handle guest primary email not being a string

- Fixed: [Guests->Interactions] User not able to update interactions without changing Date.

- Fixed: [Inquiries] Check-In / Check-Out dates on inquiry overlay for edge timezones (New Zealand)

- Fixed: [Inquiries] "Add billing details" option shouldn't display for an inquiry record and only for bookings

- Fixed: [Rates] When I delete group rates, the associated Rate Mappings don't delete.

- Fixed: [Rates] Issue with rates calendars where the main calendar has date miss match with overlay rates calendar. The main calendar used the local time while the overlay rates used UTC time

- Fixed: [Rates] Prevented negative Nightly Rate on invoice line items

- Fixed: [Rentals] Rental filters break when a selected rental is deleted

- Fixed: [Rentals] Prevent users from saving invalid email addresses on the rental email field

- Fixed: [Reporting] Utilization that spans from one month to the next is showing incorrectly in the Tokeet dashboard

- Fixed: [Tasks] Formatting of Task Details dialog's dates

- Fixed: [Tasks] Dropdown items for house staff's complete tasks

- Fixed: [Users] Remove RateGenie login checkbox for owners on user overlay



[Account/User Settings]Mobile app appears as blank to users with multiple user roles assigned.Removed option to assign multiple user roles to a user profile.
[Automations]Updated free Automations module to only allow 1 trigger per event type.Trigger logs will show a consolidated set of events from all rentals included on the trigger.
[Channels]Canceled API bookings were resetting booking charges to 0.Fixed issue.
[Channels]AirBnb connections are showing as Not Visible though they are technically visible.Fixed issue.
[Connection Wizards]Pushing an empty calendar will stall user progress through connection wizards.Users can add a temporary hold event within the connection wizard so they do not have to navigate away from the wizard to do so.
[Data Feeds]Different maximum lines for different types of data feeds were creating confusion.Increased all data feeds default maximum lines to 1000
[Data Feeds: Inquiry Feed]Filtering by date range leaves out bookings that should fall within the range.Fixed issue.
[Expense Feed/Inquiry Feed]Currency symbol prevents calculation on data feed downloads.Currency symbol is separated to it's own column so that math can be done without the user having to delimit the column.
[Expenses]Expenses could not be created unless associated with a rental.Removed the requirement of Expenses being associated with rentals
[Inquiries]American date format shown as default Tokeet date format.Updated to a universally understood version DD-MMM-YYYY
[Inquiries]Bookings showing no check-in/out times.Users who do not have a valid timezone and check-in/out times set can now update this via a link and resulting dialog box on the booking details.
[Inquiries]Booking/hold events with name as 'NAN' will cause the application to crash.Fixed Issue.
[Inquiries]After saving the invoice a user was required to re-open the invoice they just saved.When creating invoices from the inquiry inbox, the Edit invoice overlay will appear after Saving the invoice.
[Inquiries]System would overwrite user's attempts to adjust the base charge on the edit booking charges dialog.Fixed Issue.
[Inquiries: Message Feed]Unread messages were not being counted.Added an unread messages count to the top right next to the alerts icon. This will link to the Message Feed.
[Inquiry Detail View]Arrive and Depart dates on inquiries was showing as "Never"Fixed Issue.
[Invoice Data Feeds]Unsent invoices show up as being sent in 1970Fixed Issue.
[Invoices]User could not add multiple lines on the invoice description.The description field will allow multiple lines on an invoice.
[Rates]Ignore BDC guest fee option does not work on day-specific pricing.Fixed Issue.
[Rates]Channel adjustments not applying to day-specific pricing.Fixed Issue.
[Rentals]Importing rentals from AirBnb caused duplicate rentals to be created.Any time the same listing is re-imported it will automatically have an identifying version number assigned to it.
[Websites]Hold event types other than "Confirmed" would not result in a block on website and widget calendars.All hold event types will now block the website calendar, instead of just confirmed hold events.
[Widgets]Interstitial widget date picker was allowing the start date to be after the end date.Fixed Issue.


1. Fixed an issue where websites being saved with a single rental selected are defaulting to a Multiple rental website.
2. Fixed an issue where uploading expenses via csv would result in USD showing on all uploaded expenses.
3. Fixed an issue where quotes sent to guests from bookings that originated on a Tokeet website would show as 0.00.
4. Added a new feature whereby the user can click on a graph item on the Bookings or Revenue section of the dashboard and be taken to a pre-filtered list of inquiries. EG: If I click on September for Rental X I will be taken to the inquiries list view with the rental(s) and month filtered accordingly.
5. Fixed issue where currency search was not providing the correctly filtered options.
6. Added ability to copy rental terms and payment instructions over from other rentals. This shows as a Copy Terms button on the rental’s Rental Instructions tab.
7. Fixed an issue where the KeyCode and Security Code data dictionary items would strip out the leading 0’s.
8. Fixed an issue causing recurring monthly expenses not to create automatically at the appropriate date (exactly 1 month after the date of the previous recurring monthly expense).
9. Fixed an issue where .jpg and .gif’s sent from guests to users were inaccessible on the Tokeet message.
10. Fixed an issue where making an adjustment to the booking details would cause the invoices to disappear.
11. Added select all and delete to the Expenses module.
12. Fixed an issue where uploading expenses would result in all expenses showing an attached receipt on the table when this is not the case.


Hey guys, for those of you who are interested in what we've been up to with the new version of Tokeet, aka TV3. Here is a sneak peek video of TV3 in action. We've pushed the release of TV3 back to Q1 2019 so that we can pack more awesome features into the product. Let us know what you think!


Greetings, ghouls and ghosts! It's time for Haunted Halloween Edition of  "What's New @ Tokeet!"
  • We have made a number of updates and bug fixes this past week, including:

Updated: [Channels] Performance updates made to AirBnB API (NEW) to accommodate new verification steps.


Fixed: [Bookings] Some triggers marked as "skipped" were still able to fire.

Fixed: [Bookings] Marked for follow-up filter was omitting some guests.


Updated: [Templates] Tooltips have been updated for clarity.

Fixed: [Templates] Tags filter was showing duplicate entries for some new tags.

Thank you for continuing to make Tokeet great! We're looking forward to your feedback about these new additions and fixes to our platform. As always, please email us with your questions or suggestions at any time.


Hello, valued Tokeet users! Has it really been 10 says since the last blog entry? Well, the wait is over, and now it's time to see "What's New @ Tokeet" this week!
  • We have made a number of updates and bug fixes this past week, including:

Fixed: [Registration] The Continue button was not working correctly.


Updated: [Recent Activity] Added an "All" option to the events filters, to allow all events to be shown in the Successful and Unsuccessful Triggers lists.

Fixed: [Triggers] Typo on the rentals filter label, when using the exclusion list.

Fixed: [Recent Activity] Typo in the events filters for the Card Deleted event.


Fixed: [My Signature] Resetting a saved signature, and closing the pop-up, was not deleting the signature from the user account.

Fixed: [Templates] Some users without saved signatures received error messages when manually signing contracts.

Thank you for continuing to make Tokeet great! We're looking forward to your feedback about these new additions and fixes to our platform. As always, please email us with your questions or suggestions at any time.


Hello again! Let's see "What's New @ Tokeet" this week. This week, we have another group of updates and fixes that will improve the performance of the apps.
  • We have made a number of updates and bug fixes this past week, including:

Updated: [Channels] Improvements made to the Agoda rate push process.

Fixed: [Channels] Users were not able to accept AirBnB booking alterations.

Fixed: [Templates] Some contract links were expiring before the 5-day period ended.

Fixed: [Templates] The SOURCE data code was not displaying the channel name for bookings created manually in the calendar.


Updated: [Triggers] The recipient field is now mandatory for all Signature contracts, forms and documents.

Updated: [Templates] The GUEST_ID data code has been removed from the data dictionary due to lack of support from the channels.

Fixed: [Templates] Templates containing the INQUIRY_ID data code were not being sent successfully.


Fixed: [Templates] When sending templates, the guest list, users with more than 1,000 Tokeet guests were unable to search the full list.

Fixed: [Templates] When an account administrator was a recipient of a contract that requires a photo ID, an error message was being returned to the guest.

Thank you for continuing to make Tokeet great! We're looking forward to your feedback about these new additions and fixes to our platform. As always, please email us with your questions or suggestions at any time.

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