Sympl Updates | September 27, 2022

New Release:

  • [Enhancement-Booking Formula] Ability to select date period for a Booking Formula
  • [Enhancement-Inquiries Inbox] Show the booking Source or Channel in inbox view
  • [Enhancement - Planning Calendar] Add number of nights in the grey popup
  • [Enhancement Request-Rentals->Amenities] Please add the In-Person check-in  option
  • [Inquiries] When exporting booking report ability to download Booking Formula value as well if present
  • [Enhancement-Inquiries] Ability to select multiple Rentals when adding a reservation


Bug Fixes:

  • [Clone Booking] Update Tooltips for Clone Buttons.
  • [Bookings] Button label should be Clone as in Tokeet
  • [Inquiries] Clone Icon is not aligned
  • [Booking Formula] Remove "x" icon from Cancel button
  • [Invoices] The toggle to Send invoice is not opening
  • [Currencies] Sort the list alphabetically
  • Unable to register for Sympl
  • [Rentals] Update tooltip

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TV3 UPDATES | August 01 - August 31 2022

In the month of August, we made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates 

Updated: We have released a brand new Tokeet website. You can see it here https://www.tokeet.com/

Updated: We have provided the ability to clone inquiries/ bookings

Updated: We have updated the Add-Ons table to the Billing Info page

Updated: Within Tokeet we have provided the ability to disconnect from Vrbo 

Updated: We have added the Last Login column on the user's list

Updated: Under User Settings, we have updated the success message when Admin/PM adds a new user

Updated: Under User Settings, we have made sure that the checkbox for enabling Checklist should be available only for Property Managers

Updated: For newly implemented API channels i.e. Vrbo, Marriott, Holidu clicking on FIX should expand/close the list so users can see what is wrong 

Updated: On the Planning calendar, we have added the number of nights in the grey popup

Updated: For Airbnb, we have added Listing Status under Channels Details and in Connection Details

Updated: We have provided the ability to download booking formula value when exporting inquiry/booking report

Updated: For Airbnb, under Booking Preferences, we have added the "9 months in advance" option in the "How far in advance may a guest book?" dropdown

Updated: For paid invoices, we have made Expiry Date as Read Only

Updated: Under Invoices, we have added a tooltip for Expire Date field

Fixed: Under Invoices, we have fixed an issue where "Invoice No Prefix" doesn't apply when an invoice is created from the Invoice Template

Fixed: We have fixed an auto invoice issue where the Booking Fee description doesn't show on the automatically created invoice

Fixed: On Push All Rates overlay, we have fixed an issue where if a user selects one channel other channels shouldn't disappear

Fixed: We have restricted users from putting 0 in Discounts & Fees field  when creating a booking from Tokeet

Fixed: Under Rentals, we have fixed an issue where Delete Whole Rental button appears disabled 

Fixed: Under Invoices, we have made the Invoice Template field mandatory when manually applying the invoice template

Fixed: We have fixed an issue where the user is getting kicked out of the app every time they click the Pay With Card button

Fixed: We have fixed an issue where the Search button for the interstitial widget doesn't work

Fixed: We have fixed an issue where Dynamic Group Rates do not show on the interstitial widget results page

Fixed: We have fixed an issue where a Rental is deleted in TV3 but not in Webready

Fixed: We have fixed an issue where Webready channel adjustment appears twice on the Rates calendar




TV3 UPDATES | July 01 - July 31 2022

We have made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates 

Updated: We have rolled out per rental pricing for TV3

Updated: We have released API integration with Holidu

Updated: In the Users module we are showing apostrophes in case the email address is long

Updated: We have added the booking source in the Inbox view

Updated: We have added the "Apply Invoice Template" option in the inbox view

Updated: We have made a change where when an admin user of a paying (not trial) account logs in to the Channel Manager and either their phone number or the account phone number is not populated they will see a popup to enter them

Updated: We have added a channel field on the Booking Fees popup so you can specify which fee should apply on which channel bookings

Fixed: We have fixed an issue where Discount, and Fees do not appear on Auto generated invoice

Fixed: We have fixed an issue with auto invoicing where the fee set on the template level is causing the fee set on the Rental level to appear twice

Fixed: We have fixed an issue with auto invoicing where a huge fee amount gets added to generated invoice automatically

Fixed: We have fixed an issue with invoicing where the Booking Fee shows twice on an invoice

Fixed: We have fixed an issue with auto invoicing where for dashboard bookings, discounts that are manually added to a booking are doubled when the automated invoice is created

Fixed: We have fixed an issue with the Signup button on the Registration page

Fixed: We have fixed an issue with Airbnb bookings where in case of a request to book status doesn't update to paid when the booking is confirmed

Fixed: We have fixed  an issue with the channels filter in invoice rules

Fixed: We have fixed an issue where when you add Webready channel adjustment it shows twice on Rates Calendar

Fixed: We have fixed an issue where the Tokeet Dashboard option was not showing in the Channels filter for Channel Adjustments

Fixed: We have fixed an issue where icons in the Inbox view are overlapping

Fixed: We have fixed an issue where Airbnb listings disappear on page refresh

Fixed: We have fixed an issue where payment terms from Vrbo don't show at step 2 of the wizard

Fixed: We have fixed an issue where chosen line item wasn't deleted from the invoice

Fixed: We have fixed an issue with data feeds where a 400 error was showing when you try to export data

Fixed: We have removed the date format from the front of From and Until fields on Add Rate popup 

Fixed: We have fixed an issue with invoices where the preview was displaying when you try to print it from the list view

Fixed: We have fixed a UI issue with the Actions icon in the Inbox view

Fixed: We have fixed a typo on the integrations page under Duve integration

Fixed: We have removed the following events from slack integration

Contract Signed, Contract Rejected, Time-based Event, iCal Import Error, Critical Error

Fixed: We have made the interstitial widget and search widget HTTPS compatible

Fixed: We have fixed a sorting issue with upcoming departure widget on the Dashboard

Fixed: We have fixed a sorting issue with the upcoming arrivals widget on Dashboard

Fixed: We have fixed a broken link with TV3 websites

Fixed: In Rentals module, we have rephrased "United Kingdom of Great Britain and Northern Ireland" to "United Kingdom" in the Country dropdown

Fixed: We have fixed an issue where the rates calendar was breaking

Fixed: We have fixed an issue where the time displays wrong (12 AM displays as 12 PM) under Account Info

Fixed: We have fixed an issue with Automation where the data dictionary icon wasn't showing when I try to edit the Push Notification trigger







2022 TV3 Pricing Change

When Tokeet entered the market in 2016 we wanted to show that it was possible to deliver a high-quality software suite at a fraction of the cost being charged by other providers. Our success with that approach attracted many competitors to the market, and we recently conducted an analysis of how our prices compare to those competitors.

On July 25th, 2022 we will be changing our Tokeet channel manager prices to be more in line with the rest of the industry, allowing us to invest more into the product. Many of you will be happy to hear that we are switching to a per-rental pricing model, and there will be declining per unit prices in each tier as you grow. This change removes any feature restrictions within the product such that every account may access all features.

We will also provide yearly plans at a 20% discount for those who wish to save on their subscriptions.

Read more about our pricing change here. You can also see exactly what your new price will be by clicking here.

We’ve prepared an FAQ to answer your most important questions, click here.

TOKEET UPDATES | May 01 - May 31 2022

Updated: We have added expiry date for invoices. Default expiry date will be 2 weeks from Due Date but you can set it up to 90 days in future from Due Date

Updated: We have added Bahraini Dinar as a currency in Tokeet

Updated: Added help articles link on in-app integrations page

Updated: We have added data token for Rental "Display Name" & "Postal Code" in Data Dictionary

Fixed: We have fixed a typo on the Tokeet website integrations page i.e. "Bookaback should be "Bookabach"

Fixed: In the Airbnb Pricing Settings overlay added missing currencies in the Listing Currency dropdown

Fixed: We have fixed an issue with Charge Automation invoices where Invoice ID, Guest name, and Rental name weren't displaying

Fixed: We have fixed a formatting issue with Booking.com messaging API

Fixed: We have fixed an issue where creating an invoice from template was resulting in an error

Fixed: We have fixed an issue where multiple overlays display when creating invoice from template

Fixed: We have fixed an issue where "Pay with card" button wasn't working in invoices

Fixed: We have fixed an issue where users were not able to access already existing files after implementation of secure file sharing application

Fixed: We have fixed an issue where a Vrbo booking was showing as Tokeet booking in web application





TOKEET UPDATES | April 01 - April 30 2022

We have made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates

Updated: We have provided Project Managers facility to securely share files with guests.

Updated: Added navigation to Availability Filter on Multi Calendar. Now we will redirect you to selected dates

Updated: Added a banner in these modules i.e. Rates, Multi Calendar, Planning Calendar, and Channels for Read-Only users

You don’t have access to change anything on this account

Updated: We have added the help icon on the in-app integrations page for different integrations

Updated: We have updated the integrations page with missing integrations

Updated: We have provided the ability to restrict Read-Only users to certain rentals

Updated: Added Logout option in secure file sharing application

Updated: We have provided Project Managers facility to remove invoice logos

Fixed: We have provided users with the facility to add line breaks in the Notes section of the Invoice Template

Fixed: We have fixed an error with pagination

Fixed: We have fixed an issue with search on the Booking Formula overlay

Fixed: We have fixed an issue with invoices where Display Name was displaying instead of Rental Name

Fixed: We have restricted Read-only users to access the channel connections page

Fixed: We have fixed an issue with Stripe activity log search

Fixed: We have fixed an issue with the Activity Feed on Dashboard where some of the bookings in the activity feed have the guest names before the listing name, and other bookings only have the listing name

Fixed: We have fixed an issue where attachments are not displayed correctly in message templates


TOKEET UPDATES | February 01 - February 28 2022

We have made some updates in the application to improve functionality & UI/UX along with fixing bugs. Below is a quick overview of these updates  

Updated: We have provided the facility to add rental specific Booking Formulas

Updated: We have provided the facility to download all emails (both primary & secondary) in the guest data feed

Updated: We have made an update to save invoice logos in Cloudinary instead of File Cabinet

Updated: We have updated the design of the left menu on the Channels page 

Updated: For users on the Trial and Fee plan we have added a tooltip on the Integrations page (MailChimp, Slack, Dropbox, and Wheelhouse) when they hover over CONNECT button

Updated: We have added the HelpDocs library and utilizing it for showing documentation in popups

Updated: We have made a few updates to the Tokeet website e.g. added the Marriott logo on the Channel Manager page and also updated a few integrations on the Integrations page

Updated: We have updated the tooltip in Push Rates & Availability popup to the following

Please create rate mappings for this property within Tokeet. Rate mappings added in Rategenie will not be considered

Updated: We have updated the info icon in the following modules

Users, Rates, Payments, Data Feeds, and Stealth

Updated: On the Integrations page within the app if a user is on Trial  we have disabled the CONNECT button for Partner API connected apps

Fixed: We have fixed an issue where the Edit Additional Guests popup wasn't showing when the user clicks on it in inquiry details

Fixed: We have fixed an issue where Tokeet emails are failing DKIM and SPF authentication

Fixed: We have fixed an issue with the REFRESH button in the Channels module where when we click on the button it moves the connections to Pending status

Fixed: We have fixed an issue where widgets are not loading

Fixed: We have fixed issues caused by Airbnb 64 bit Room ID

Fixed: We have fixed a few bugs related to Quotes

Fixed: We have fixed a few crashes related to the mobile applications and deployed latest Android and iOS build to Google Play and App Store  

Get all Emails via Guest Data Feed

We have updated the Guest data feed to include all guest emails in the CSV file. The guest emails appear after the primary email as the third column in the Guest data feed CSV. The format of these emails is email1;email2;email3..... The column header label is Emails.

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