RATEGENIE UPDATES | AUGUST 10TH 2021

We have made a number of updates and bug fixes this month, including:
 
Updated - [New Rategenie subs from TV3 billing info page] Add a tooltip to redirect users toward the Rategenie billing page- We have added a tooltip on the TV3 billing page so that we can guide users to go to the Rategenie billing page for unsubs
Fixed - Migration issue causing the user to stop creating new rentals - There was an issue where users were not able to create new rentals inside Rategenie due to switching between Tokeet and Sympl multiple times.
Updated - [Strategy] Tooltips missing from Strategy type- When we mouse hover on the strategies name from the list of strategies then tooltips for different strategy types were missing. Tooltips are added now.
Updated - Added an option to Unsubs from Rategenie on Rategenie billing page in new UI
Updated - Replaced Rategenie new UI screenshots with the Rategenie new Walkthrough video
Updated - Listing page-Old UI: Label and tooltip should be according to new UI for Tokeet sync- On the Listings page in Rategenie, we have replaced the Tokeet Sync label with ‘Channel Manager’ sync to cover Tokeet/Sympl and Webready.
Fixed - User profile image: A user previously had to reload the page to see the updated image. This is fixed now.
Updated - On the Rates calendar rates break down, we have changed the label from Local Events to 'Special Events' to be consistent with the ‘Special Event’ rule label.
Fixed - Special Event rule max KM range label issue- Previously the label was saying min KM range is 10, even though that was the max KM range. This labeling issue has been fixed.
Fixed - The Appstore billing page did not show correct pricing when a user was subscribed to the Rategenie application. This has been fixed now.
Fixed - Room ID label was missing in connection detail view for all channels. This is fixed now.
Fixed - POP up for new UI keep was coming despite checking the box to 'don't show this message again. This has been fixed now.
Updated - For Rategenie stand-alone application we have redirected new Sympl users on the app store to subscribe to a paid plan.
Updated - The new Rategenie users will be subscribed according to new Rategenie rental base pricing plans.

Owner Center Updates | June 1, 2021

Updated: [Owner Portal ->Statements] Updated the subtitle text to "Select a statement to view, or print."

Fixed: [Owner Portal] Booking Fees doesn't show separately on the booking details popup.

Fixed: [Owner Portal] Taxes and Additional Guest Fee values are not displayed on the booking details popup.

Fixed: [Owner Portal] Discount values are not displayed on the booking details popup.

Fixed: Webready's total was not factoring in on the Owner's report. This has been fixed.

OWNER CENTER UPDATES | JANUARY 18TH - JANUARY 22ND [2021]

  • We have made a number of updates and bug fixes this month, including:

Updated: [Default Gateway] Update the invoice codes to be SCA compliant.

Fixed: [OC Portal] Pay with Card button is not visible in Invoices.

Fixed: [Default Gateway] While a property manager creates an invoice, the system must check to see if the default gateway is added.

Fixed: [Owner Rentals] Edit option is not clickable.

OWNER CENTER UPDATES | NOVEMBER 23RD - NOVEMBER 30TH [2020]

  • We have made a number of updates and bug fixes this month, including:


UPDATED: [Dashboard] Limit the character count to 30 on the user name which displays in the top menu.

UPDATED: [Calendar] Add Hold Event pop up extends across the screen.

UPDATED: [Statements and Invoices] Add "Webready" as an option in the Channels dropdown

FIXED: [Channels] Right side of the overlay is being cut off.

FIXED: [Payout Rules] Channel field is not updating the value. 

FIXED: Hide [Channels] page. 

RATEGENIE UPDATES | JANURAY 01- JANURAY 12 [2021]

We have added a new feature in Rategenie called "Length of Stay (LOS) discounts". Using this option, you will be able to set different length of stay discounts. Length-of-stay discounts apply to the length you choose or longer. For example, weekly discounts apply to reservations that are 7 days or longer. If you offer multiple length-of-stay discounts, the longest discount will be applied.

Please note that currently, LOS discounts are available only for the channels Tokeet/Sympl and Webready.

RATEGENIE UPDATES | NOVEMBER 1- DECEMBER 7 [2020]

We have added a new Rategenie feature which allows users to estimate the cost of any booking using the Cost estimator feature on the Rates calendar page. Now, using the Cost Estimator feature, you can estimate the cost of your bookings on different channels like Airbnb, Booking.com, etc without using the Tokeet channel manager. Simply go to the Actions button in Rategenie and click on Estimator and then follow the steps on the pop-up screen.

Please note that rental base rate settings are required in order to view the rates for any booking.

For more detail, please go through the Rategenie help guide: https://rategenie.io/help/rates/cost-estimator

SIGNATURE UPDATES | JULY 10TH - OCTOBER 16TH [2020]

  • We have made a number of updates and bug fixes this year, including:

Fixed: When completing a form, guests were unable to enter any value into text fields. This issue has been fixed.

Fixed: When submitting a completed template, the Terms of Service popup was not displaying correctly. This issue has been fixed.

Fixed: Some users were unable to send templates to guests due to incorrect account information. This issue has been fixed.

AUTOMATA UPDATES | JULY 10TH - OCTOBER 16TH [2020]

  • We have made a number of updates and bug fixes this year, including:
Updated: A new Automata Portal has been added to the Help widget. This allows users to submit and vote on suggestions for new features in the app.

Updated: The Exclusion List switch, on the trigger overlay, has been given a label, to go along with the tooltip that was already in place. This should make it easier to understand what the switch does.

Updated: Sympl and Checklist logos were added to the login page. This allows users to quickly navigate to those new products directly from the Automata login page.

Fixed: Message templates were assigned to the wrong triggers. This occurred when editing multiple templates in multiple triggers. This issue has been fixed.

Fixed: The delete button on the Templates page was enabled, even when no templates were selected in the list. This issue has been fixed.

Fixed: When editing the column headers on the Triggers and Bookings pages, the column options were displayed in multiple rows. This issue has been fixed.

Fixed: When inserting a hyperlink into a template, the URL field was not visible through the sides of the template body window. This issue has been fixed.

Fixed: When a contract trigger fired, the guest name and channel name were not properly displayed on the Recent Activity page. This issue has been fixed.

Fixed: Some users received a bad request error message that was appearing when attempting to save a template or trigger. The template and trigger would still save correctly, but the error message created some confusion. This issue has been fixed.

Fixed: When creating a workflow from a sample, the different sample options were not displaying the correct collection of triggers. This issue has been fixed.
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