OWNER CENTER UPDATES | JANUARY 18TH - JANUARY 22ND [2021]

  • We have made a number of updates and bug fixes this month, including:

Updated: [Default Gateway] Update the invoice codes to be SCA compliant.

Fixed: [OC Portal] Pay with Card button is not visible in Invoices.

Fixed: [Default Gateway] While a property manager creates an invoice, the system must check to see if the default gateway is added.

Fixed: [Owner Rentals] Edit option is not clickable.

OWNER CENTER UPDATES | NOVEMBER 23RD - NOVEMBER 30TH [2020]

  • We have made a number of updates and bug fixes this month, including:


UPDATED: [Dashboard] Limit the character count to 30 on the user name which displays in the top menu.

UPDATED: [Calendar] Add Hold Event pop up extends across the screen.

UPDATED: [Statements and Invoices] Add "Webready" as an option in the Channels dropdown

FIXED: [Channels] Right side of the overlay is being cut off.

FIXED: [Payout Rules] Channel field is not updating the value. 

FIXED: Hide [Channels] page. 

RATEGENIE UPDATES | JANURAY 01- JANURAY 12 [2021]

We have added a new feature in Rategenie called "Length of Stay (LOS) discounts". Using this option, you will be able to set different length of stay discounts. Length-of-stay discounts apply to the length you choose or longer. For example, weekly discounts apply to reservations that are 7 days or longer. If you offer multiple length-of-stay discounts, the longest discount will be applied.

Please note that currently, LOS discounts are available only for the channels Tokeet/Sympl and Webready.

RATEGENIE UPDATES | NOVEMBER 1- DECEMBER 7 [2020]

We have added a new Rategenie feature which allows users to estimate the cost of any booking using the Cost estimator feature on the Rates calendar page. Now, using the Cost Estimator feature, you can estimate the cost of your bookings on different channels like Airbnb, Booking.com, etc without using the Tokeet channel manager. Simply go to the Actions button in Rategenie and click on Estimator and then follow the steps on the pop-up screen.

Please note that rental base rate settings are required in order to view the rates for any booking.

For more detail, please go through the Rategenie help guide: https://rategenie.io/help/rates/cost-estimator

SIGNATURE UPDATES | JULY 10TH - OCTOBER 16TH [2020]

  • We have made a number of updates and bug fixes this year, including:

Fixed: When completing a form, guests were unable to enter any value into text fields. This issue has been fixed.

Fixed: When submitting a completed template, the Terms of Service popup was not displaying correctly. This issue has been fixed.

Fixed: Some users were unable to send templates to guests due to incorrect account information. This issue has been fixed.

AUTOMATA UPDATES | JULY 10TH - OCTOBER 16TH [2020]

  • We have made a number of updates and bug fixes this year, including:
Updated: A new Automata Portal has been added to the Help widget. This allows users to submit and vote on suggestions for new features in the app.

Updated: The Exclusion List switch, on the trigger overlay, has been given a label, to go along with the tooltip that was already in place. This should make it easier to understand what the switch does.

Updated: Sympl and Checklist logos were added to the login page. This allows users to quickly navigate to those new products directly from the Automata login page.

Fixed: Message templates were assigned to the wrong triggers. This occurred when editing multiple templates in multiple triggers. This issue has been fixed.

Fixed: The delete button on the Templates page was enabled, even when no templates were selected in the list. This issue has been fixed.

Fixed: When editing the column headers on the Triggers and Bookings pages, the column options were displayed in multiple rows. This issue has been fixed.

Fixed: When inserting a hyperlink into a template, the URL field was not visible through the sides of the template body window. This issue has been fixed.

Fixed: When a contract trigger fired, the guest name and channel name were not properly displayed on the Recent Activity page. This issue has been fixed.

Fixed: Some users received a bad request error message that was appearing when attempting to save a template or trigger. The template and trigger would still save correctly, but the error message created some confusion. This issue has been fixed.

Fixed: When creating a workflow from a sample, the different sample options were not displaying the correct collection of triggers. This issue has been fixed.

RATEGENIE UPDATES | AUGUST 1ST - AUGUST 12TH [2020]

  • We have made a number of updates and bug fixes this month, including:

Updated: We have introduced a new Custom Feed strategy in Rategenie. Using this strategy, users will be able to feed their custom rates for each day by manually uploading a CSV from their computer or by entering a public feed URL of their custom rates that we will use to pull the feed data at least once per day.

Updated: On the strategies list view page, we have updated the strategies overview video to include a brief introduction to our new Custom Feed strategy.

Updated: After user login on the Rategenie page, we have added an in-app wizard to help our Rategenie users to get all the details about our latest Custom Feed strategy and other new features that we have added in Rategenie

RATEGENIE UPDATES | JUNE 17TH - JULY 31ST [2020]

  • We have made a number of updates and bug fixes this month, including:

Updated: We have added a new weather rule. Using this rule, you will be able to adjust your rental rates according to the weather forecast. 

Update: On the rental overlay, we have added an option to set an alternate location inside Rategenie to get market data without interfering with your rental's primary address.

Update: On the rental overlay, we have added an option to set an alternate bedroom count option inside Rategenie. This will allow you to get rates that are comparable to your competitors without interfering with your Tokeet rental data.

Update: The location tab on the rental overlay is renamed to 'Settings'.

Updated: Added HomeToGo and Sympl in the integration section of Rategenie.

Updated: We have added a reason text field while setting up manual rates for your rentals.

SIGNATURE UPDATES | JUNE 9TH - JULY 10TH [2020]

  • We have made a number of updates and bug fixes for this period, including:

Updated: User names longer than 30 characters will be truncated in the navigation bar, in order to maintain the usability of the navigation bar on mobile devices.

Updated: Some minor changes were made to tooltips on the Edit Template screen, to improve clarity.

Fixed: The message body of the custom message sent with each template was not retaining the formatting shown when saved. This has been fixed now.
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