Owner Center Updates | December 30, 2021

Updated: Booking revenue is more important than the inquiry amounts. So, we have made ‘'Bookings' the default option on the Reports page. Previously, the default option was 'Inquires'. 

Updated: [Invoices] When the user hovers on the payable amount it displays a breakdown on the tooltip. 

Fixed: [Booking] Booking Total used to show the previous amount if a user changed the base charge of the booking in TV3. This issue has been fixed.

Owner Center Updates | December 22, 2021

Updated: Added the "Channel" Column as an option to download the bookings. Channel Column was not present as an option while downloading the booking earlier.

Updated: [Payout Rule] Added a help article on the Payout rule popup.

https://www.tokeet.com/help/owner-management/how-to-create-a-payout-rule

Updated: [Payout Rule] Replaced the help article on the Payout rules page.

https://www.tokeet.com/help/owner-management/how-to-create-a-payout-rule

Fixed: [Bookings] If a user had downloaded bookings then the file was not showing all the bookings due to a special character in the guest name. This has been fixed.

Genie Strategy is Now 10X Better!


The Rategenie team has been working hard to make our pricing algorithms, and your rates, even better. We are super excited to announce the New Genie Strategy which generates even better results and increased revenue for our property managers.

Initial tests have shown up to a 20% lift over the existing Genie Strategy.

We highly encourage you to try this new strategy now.

After logging in to the application, simply go to the Strategies section and select the new Genie Strategy option when creating or updating a strategy.

Give our new Genie Strategy a try today!

Note: We will be deprecating our Old Genie Strategy from Rategenie sometime in the future.

Rategenie Updates | December 9, 2021

We have made a number of updates and bug fixes, including:  

  • Updated:  We have added channels (e.g Airbnb, Booking.com, etc) rates in the downloaded CSV for the export rates.
  • Updated:  Ability to add 1.25, 1.75 values for the rental bathroom field.
  • Updated:  Added private room as an option in the Rental type dropdown.

Rategenie Updates | December 2, 2021

We have added a new Export rate feature in Rategenie. Now you will be able to download the rates for your rental for up to two years in the future. 

On the Rates module go to the Actions button drop-down and then click on the Export Rates button.

Owner Center Updates | November 26, 2021

Updated: [Statements] When the user hovers on the payout amount it displays a breakdown on the tooltip. 

Updated: [Menus] Added a Tooltip on every menu item at the top.

Updated: [Payment Gateways] Updated the font size and color of the "Back to gateways" button on the Payment gateway detail screen.

Updated: Added Owner Invoice help article on the Invoices page https://www.tokeet.com/help/owner-management/creating-owner-invoices

Updated: Redesigned the Portal Customisation page. Moved the logo section to the right-hand side and moved the notice section to the left-hand side under the domain.

Updated: [Dashboard] Spaced out the booking list to take out the missing space on the right.

Rategenie Updates | November 26, 2021

We have made a number of updates and bug fixes, including: 

Fixed: Min night rule: In the new UI min night was applied on the wrong days. This is fixed now.
Fixed: LOS discount list view, Delete button was labeled as 'view'. This is fixed now.
Fixed: Delete button was flickering on mouse hover on the manual rates list view. This is fixed now.
Updated: Help doc and video for last min rule updated according to new UI.
Updated: Help doc and video for Additional guest rule is updated according to new UI.

Rategenie Updates | November 3, 2021

We have made a number of updates and bug fixes, including:

Fixed: Rentals types: Invalid rental types were showing on the Rental settings page under the Rental type dropdown. This is fixed now.

Updated: Russian language support option is added on the Signup page.

Fixed: Updated the Styling of the footer.

Updated:  We are Checking the user browser language to pick up the default language for Rategenie.

Fixed: Error messages were shown in English for forgot password page, even though the language selected was different. This is fixed

Updated: We have Added two new buttons on the Rategenie rates overlay screen: 1: Details and 2: Market. These options will allow users to navigate to their Rental settings and Rental market pages without closing the Rates calendar overlay page.

Rategenie Updates | October 25, 2021

We have made a number of updates and bug fixes, including:

  • Updated: We have Added "SAR - Saudi Arabian Riyal" as currency for rentals.
  • Updated:  On Rentals detail view: Sleep Min & Max fields are converted to text fields.
  • Fixed: Day-specific rule was Showing percentage sign on the list view for absolute adjustment. This is fixed now.
  • Fixed: Date-specific rule entries are now displayed in order of the dates on the list view of strategy rules.


Our New Integration with ChargeAutomation!

Interested in easily obtaining documents from guests and upselling upgrades & services to them? How about automatically validating, pre-authorizing and charging cards? With the ChargeAutomation integration, you will be able to do just that and much more.

ChargeAutomation is a Free online check-in tool that also has payment automation features. Use it to collect guest IDs, selfies, documents, and e-signatures. You can even provide guests with a customized guest portal & guidebook, along with the ability to chat and offer them upsells. 

The payment features let you set up pre-authorizations so you can collect security deposits and validate cards. You can also automate partial and full reservation payments, as well as issue refunds based on your cancellation and refund policy.  

Another great benefit is that there are over 120 payment gateways available for your guest to pay you with!

Click here to get started or check out our blog for more information on ChargeAutomation.




Show Previous EntriesShow Previous Entries