Owner Center Updates | December 30, 2021

Updated: Booking revenue is more important than the inquiry amounts. So, we have made ‘'Bookings' the default option on the Reports page. Previously, the default option was 'Inquires'. 

Updated: [Invoices] When the user hovers on the payable amount it displays a breakdown on the tooltip. 

Fixed: [Booking] Booking Total used to show the previous amount if a user changed the base charge of the booking in TV3. This issue has been fixed.

Owner Center Updates | December 22, 2021

Updated: Added the "Channel" Column as an option to download the bookings. Channel Column was not present as an option while downloading the booking earlier.

Updated: [Payout Rule] Added a help article on the Payout rule popup.

https://www.tokeet.com/help/owner-management/how-to-create-a-payout-rule

Updated: [Payout Rule] Replaced the help article on the Payout rules page.

https://www.tokeet.com/help/owner-management/how-to-create-a-payout-rule

Fixed: [Bookings] If a user had downloaded bookings then the file was not showing all the bookings due to a special character in the guest name. This has been fixed.

Genie Strategy is Now 10X Better!


The Rategenie team has been working hard to make our pricing algorithms, and your rates, even better. We are super excited to announce the New Genie Strategy which generates even better results and increased revenue for our property managers.

Initial tests have shown up to a 20% lift over the existing Genie Strategy.

We highly encourage you to try this new strategy now.

After logging in to the application, simply go to the Strategies section and select the new Genie Strategy option when creating or updating a strategy.

Give our new Genie Strategy a try today!

Note: We will be deprecating our Old Genie Strategy from Rategenie sometime in the future.

Owner Center Updates | November 26, 2021

Updated: [Statements] When the user hovers on the payout amount it displays a breakdown on the tooltip. 

Updated: [Menus] Added a Tooltip on every menu item at the top.

Updated: [Payment Gateways] Updated the font size and color of the "Back to gateways" button on the Payment gateway detail screen.

Updated: Added Owner Invoice help article on the Invoices page https://www.tokeet.com/help/owner-management/creating-owner-invoices

Updated: Redesigned the Portal Customisation page. Moved the logo section to the right-hand side and moved the notice section to the left-hand side under the domain.

Updated: [Dashboard] Spaced out the booking list to take out the missing space on the right.

Our New Integration with ChargeAutomation!

Interested in easily obtaining documents from guests and upselling upgrades & services to them? How about automatically validating, pre-authorizing and charging cards? With the ChargeAutomation integration, you will be able to do just that and much more.

ChargeAutomation is a Free online check-in tool that also has payment automation features. Use it to collect guest IDs, selfies, documents, and e-signatures. You can even provide guests with a customized guest portal & guidebook, along with the ability to chat and offer them upsells. 

The payment features let you set up pre-authorizations so you can collect security deposits and validate cards. You can also automate partial and full reservation payments, as well as issue refunds based on your cancellation and refund policy.  

Another great benefit is that there are over 120 payment gateways available for your guest to pay you with!

Click here to get started or check out our blog for more information on ChargeAutomation.




Our new Partner Program!

In our quest to arm vacation rental managers with all the essential tools to have a profitable business, we are happy to announce the launch of our Partner Program!

What is the Tokeet Partner Program?

The Partner Program is a mutually beneficial partnership between Tokeet and like-minded companies with similar goals to build the VRM industry.  This allows Tokeet users to take advantage of additional tools and functionalities while also contributing to our partner’s success. 

How does the Tokeet Partner Program work?

To partner with Tokeet is very easy. After reaching out about a partnership, our team will guide you through the process. You have our full support from beginning to end!

partnership stepsAfter becoming familiar with the process and finalizing the agreement, you will be given access to our Partner API to begin development and testing. Once it is ready to launch, we will work with you to promote it to our collective customers.

What are the benefits of the Partner Program?

Some reasons to become a partner are to:

✔ Build shared goals for property managers

✔ Strengthen your product offering

✔  Boost your brand’s reach

✔ Pair with a trusted brand for greater opportunities

✔  Increase revenues

 ✔ Gain extra marketing support

 ✔ Increase customer satisfaction

 

How do I get started?

To get started, simply send us an email at support@tokeet.com or send us a message in our live chat to let us know you’re interested in a partnership. We will have our integrations team reach out to you who will guide you through the process.

Owner Center Updates | June 1, 2021

Updated: [Owner Portal ->Statements] Updated the subtitle text to "Select a statement to view, or print."

Fixed: [Owner Portal] Booking Fees doesn't show separately on the booking details popup.

Fixed: [Owner Portal] Taxes and Additional Guest Fee values are not displayed on the booking details popup.

Fixed: [Owner Portal] Discount values are not displayed on the booking details popup.

Fixed: Webready's total was not factoring in on the Owner's report. This has been fixed.

OWNER CENTER UPDATES | JANUARY 18TH - JANUARY 22ND [2021]

  • We have made a number of updates and bug fixes this month, including:

Updated: [Default Gateway] Update the invoice codes to be SCA compliant.

Fixed: [OC Portal] Pay with Card button is not visible in Invoices.

Fixed: [Default Gateway] While a property manager creates an invoice, the system must check to see if the default gateway is added.

Fixed: [Owner Rentals] Edit option is not clickable.

OWNER CENTER UPDATES | NOVEMBER 23RD - NOVEMBER 30TH [2020]

  • We have made a number of updates and bug fixes this month, including:


UPDATED: [Dashboard] Limit the character count to 30 on the user name which displays in the top menu.

UPDATED: [Calendar] Add Hold Event pop up extends across the screen.

UPDATED: [Statements and Invoices] Add "Webready" as an option in the Channels dropdown

FIXED: [Channels] Right side of the overlay is being cut off.

FIXED: [Payout Rules] Channel field is not updating the value. 

FIXED: Hide [Channels] page. 
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