The Rategenie team has been working hard to make our pricing algorithms, and your rates, even better. We are super excited to announce the New Genie Strategy which generates even better results and increased revenue for our property managers.

Initial tests have shown up to a 20% lift over the existing Genie Strategy.

We highly encourage you to try this new strategy now.

After logging in to the application, simply go to the Strategies section and select the new Genie Strategy option when creating or updating a strategy.

Give our new Genie Strategy a try today!

Note: We will be deprecating our Old Genie Strategy from Rategenie sometime in the future.

Interested in easily obtaining documents from guests and upselling upgrades & services to them? How about automatically validating, pre-authorizing and charging cards? With the ChargeAutomation integration, you will be able to do just that and much more.

ChargeAutomation is a Free online check-in tool that also has payment automation features. Use it to collect guest IDs, selfies, documents, and e-signatures. You can even provide guests with a customized guest portal & guidebook, along with the ability to chat and offer them upsells. 

The payment features let you set up pre-authorizations so you can collect security deposits and validate cards. You can also automate partial and full reservation payments, as well as issue refunds based on your cancellation and refund policy.  

Another great benefit is that there are over 120 payment gateways available for your guest to pay you with!

Click here to get started or check out our blog for more information on ChargeAutomation.

In our quest to arm vacation rental managers with all the essential tools to have a profitable business, we are happy to announce the launch of our Partner Program!

What is the Tokeet Partner Program?

The Partner Program is a mutually beneficial partnership between Tokeet and like-minded companies with similar goals to build the VRM industry.  This allows Tokeet users to take advantage of additional tools and functionalities while also contributing to our partner’s success. 

How does the Tokeet Partner Program work?

To partner with Tokeet is very easy. After reaching out about a partnership, our team will guide you through the process. You have our full support from beginning to end!

After becoming familiar with the process and finalizing the agreement, you will be given access to our Partner API to begin development and testing. Once it is ready to launch, we will work with you to promote it to our collective customers.

What are the benefits of the Partner Program?

Some reasons to become a partner are to:

✔ Build shared goals for property managers

✔ Strengthen your product offering

✔  Boost your brand’s reach

✔ Pair with a trusted brand for greater opportunities

✔  Increase revenues

 ✔ Gain extra marketing support

 ✔ Increase customer satisfaction

How do I get started?

To get started, simply send us an email at support@tokeet.com or send us a message in our live chat to let us know you’re interested in a partnership. We will have our integrations team reach out to you who will guide you through the process.

We are pleased to announce the official launch of Tokeet’s Affiliate Program. The program will reward affiliate partners with a 20% monthly commission for recommending our services to paying users. This commission is paid for the first 12 months of the referral’s paid subscription.

An affiliate program is simply a marketing tool employed by companies to incentivize the process of recommending visitors or paying customers to a service. After many years of requests from our users for a structured, incentive-driven customer referral program, the decision was made to launch The Tokeet Affiliate Program.

How does it work?

Potential affiliates should sign-up for the program and await approval of their application. Once approved, affiliates will be given tracking links from our affiliate software to be used for tracking their referrals. When a new potential user registers, at the end of the registration process, we will keep track of that user and associate them with your affiliate account. We will then pay you a 20% monthly commission of the Tokeet (TV3) subscription, for up to 12 months. This commission does not apply to Tokeet add-ons.

How to set-up your Affiliate account

Just click on the sign-up link and you will be taken to the partner sign up page. Affiliates can complete the registration form and submit it to get started. Upon completion, our team will make sure everything is in order and approve your application. Then an email would be sent containing login credentials to your own affiliate account. The email will also include a video walkthrough for setting up your affiliate account. You may then click into the “offers” section of your affiliate dashboard to obtain a unique link that can be passed on to potential subscribers or users. Your referrals MUST click this link in order to be tracked and credited to your affiliate account.

What are the benefits?

There is no investment required nor do you need to be a Tokeet user to get started and we are prepared to provide supporting materials such as online courses and tutorials, to aid the success of our partners. In exchange for each referral that is converted to a paying customer, we are offering a 20% commission of the monthly subscription fee for each new customer that is referred. Unlike other affiliate programs, our partners will receive the commissionable fee for up to a year. Please see our FAQ if you have further questions.

1. Let us know if you want to keep your plan via email or live chat.
2. We will send you a one year contract via email which you must sign.
3. Once your contract is signed we will switch you to the new one year plan.
4. You will be charged for the entire year upfront!

We hope that you've enjoyed your beta experience with Automata and Signature. Both products will be coming out of beta on September 24th and you will be required to subscribe to each product in order to access the applications from that date. You may subscribe to both products on the "My Billing Info" page within your Tokeet account starting September 24th. Starting October 1st Automata will stop firing all triggers for accounts without subscriptions.

Thanks for being a Tokeet user.

Agoda API Synchronization Is Now Available

We're excited to announce that you can now connect your Agoda listings to Tokeet via API. Agoda and Tokeet have partnered to bring you a seamless, fast, and reliable connection between Tokeet and Agoda. Connect your Agoda account to Tokeet and receive real-time reservation notifications. Rates and availability synchronization is also available so you can be sure that your price and calendar are always updated instantly. Click here for instructions on connection Agoda to Tokeet.

We've been working hard to provide you more options to connect with Tokeet from the top distribution channels around the world. Agoda is another step in making Tokeet the obvious choice for any property manager in any market globally.

Please let us know if you have any questions, we're always happy to help. Thank you for being a Tokeet user.

Over the past few months we’ve been in discussions with Airbnb on a formal partnership agreement that will bring our companies closer together and allow a deeper integration between our two products. These discussions started in February and now, after 5 months of development, we’re happy to announce that Tokeet is an official partner of Airbnb. Even more exciting, we’re also officially announcing the release of a new Airbnb integration in Tokeet. This integration, which has been in beta for the past week, is faster, more powerful, and vastly more reliable than the previous Airbnb connection.

I understand that many of you have been affected by recent and frequent outages relating to the previous API connection with Airbnb, for this I sincerely apologize. During these outages we’ve been feverishly working with the Airbnb engineering and partnerships teams on a new integration with the sole purpose of improving the experience for you, our users. Today that new integration is available to you in your Tokeet account.

We plan for every customer to eventually move over to the new API and will ultimately discontinue the previous API connection. If you’ve ever had any issues with your Airbnb API connection then I recommend you make the switch immediately. It will only take a few minutes and instructions for switching are below.

We have more exciting announcements to make in the near future, but that’s all for now. Thank you for being a Tokeet user.

Switching to the new Airbnb API

Tokeet's new Airbnb API connection is live. This is a faster, and more reliable connection between Airbnb and Tokeet. Please follow the steps below to migrate your Airbnb accounts to the new API.

First disconnect the Airbnb API (OLD) accounts following the steps in this guide.

Disconnect a Channel Account

Then reconnect with Airbnb API (NEW).

Connecting to Airbnb API - New

Please let us know if you require further assistance. We're happy to help.