Owner Center Updates | November 26, 2021

Updated: [Statements] When the user hovers on the payout amount it displays a breakdown on the tooltip. 

Updated: [Menus] Added a Tooltip on every menu item at the top.

Updated: [Payment Gateways] Updated the font size and color of the "Back to gateways" button on the Payment gateway detail screen.

Updated: Added Owner Invoice help article on the Invoices page https://www.tokeet.com/help/owner-management/creating-owner-invoices

Updated: Redesigned the Portal Customisation page. Moved the logo section to the right-hand side and moved the notice section to the left-hand side under the domain.

Updated: [Dashboard] Spaced out the booking list to take out the missing space on the right.

Our New Integration with ChargeAutomation!

Interested in easily obtaining documents from guests and upselling upgrades & services to them? How about automatically validating, pre-authorizing and charging cards? With the ChargeAutomation integration, you will be able to do just that and much more.

ChargeAutomation is a Free online check-in tool that also has payment automation features. Use it to collect guest IDs, selfies, documents, and e-signatures. You can even provide guests with a customized guest portal & guidebook, along with the ability to chat and offer them upsells. 

The payment features let you set up pre-authorizations so you can collect security deposits and validate cards. You can also automate partial and full reservation payments, as well as issue refunds based on your cancellation and refund policy.  

Another great benefit is that there are over 120 payment gateways available for your guest to pay you with!

Click here to get started or check out our blog for more information on ChargeAutomation.




Our new Partner Program!

In our quest to arm vacation rental managers with all the essential tools to have a profitable business, we are happy to announce the launch of our Partner Program!

What is the Tokeet Partner Program?

The Partner Program is a mutually beneficial partnership between Tokeet and like-minded companies with similar goals to build the VRM industry.  This allows Tokeet users to take advantage of additional tools and functionalities while also contributing to our partner’s success. 

How does the Tokeet Partner Program work?

To partner with Tokeet is very easy. After reaching out about a partnership, our team will guide you through the process. You have our full support from beginning to end!

partnership stepsAfter becoming familiar with the process and finalizing the agreement, you will be given access to our Partner API to begin development and testing. Once it is ready to launch, we will work with you to promote it to our collective customers.

What are the benefits of the Partner Program?

Some reasons to become a partner are to:

✔ Build shared goals for property managers

✔ Strengthen your product offering

✔  Boost your brand’s reach

✔ Pair with a trusted brand for greater opportunities

✔  Increase revenues

 ✔ Gain extra marketing support

 ✔ Increase customer satisfaction

 

How do I get started?

To get started, simply send us an email at support@tokeet.com or send us a message in our live chat to let us know you’re interested in a partnership. We will have our integrations team reach out to you who will guide you through the process.

Owner Center Updates | June 1, 2021

Updated: [Owner Portal ->Statements] Updated the subtitle text to "Select a statement to view, or print."

Fixed: [Owner Portal] Booking Fees doesn't show separately on the booking details popup.

Fixed: [Owner Portal] Taxes and Additional Guest Fee values are not displayed on the booking details popup.

Fixed: [Owner Portal] Discount values are not displayed on the booking details popup.

Fixed: Webready's total was not factoring in on the Owner's report. This has been fixed.

OWNER CENTER UPDATES | JANUARY 18TH - JANUARY 22ND [2021]

  • We have made a number of updates and bug fixes this month, including:

Updated: [Default Gateway] Update the invoice codes to be SCA compliant.

Fixed: [OC Portal] Pay with Card button is not visible in Invoices.

Fixed: [Default Gateway] While a property manager creates an invoice, the system must check to see if the default gateway is added.

Fixed: [Owner Rentals] Edit option is not clickable.

OWNER CENTER UPDATES | NOVEMBER 23RD - NOVEMBER 30TH [2020]

  • We have made a number of updates and bug fixes this month, including:


UPDATED: [Dashboard] Limit the character count to 30 on the user name which displays in the top menu.

UPDATED: [Calendar] Add Hold Event pop up extends across the screen.

UPDATED: [Statements and Invoices] Add "Webready" as an option in the Channels dropdown

FIXED: [Channels] Right side of the overlay is being cut off.

FIXED: [Payout Rules] Channel field is not updating the value. 

FIXED: Hide [Channels] page. 

AUTOMATA UPDATES | JULY 10TH - OCTOBER 16TH [2020]

  • We have made a number of updates and bug fixes this year, including:
Updated: A new Automata Portal has been added to the Help widget. This allows users to submit and vote on suggestions for new features in the app.

Updated: The Exclusion List switch, on the trigger overlay, has been given a label, to go along with the tooltip that was already in place. This should make it easier to understand what the switch does.

Updated: Sympl and Checklist logos were added to the login page. This allows users to quickly navigate to those new products directly from the Automata login page.

Fixed: Message templates were assigned to the wrong triggers. This occurred when editing multiple templates in multiple triggers. This issue has been fixed.

Fixed: The delete button on the Templates page was enabled, even when no templates were selected in the list. This issue has been fixed.

Fixed: When editing the column headers on the Triggers and Bookings pages, the column options were displayed in multiple rows. This issue has been fixed.

Fixed: When inserting a hyperlink into a template, the URL field was not visible through the sides of the template body window. This issue has been fixed.

Fixed: When a contract trigger fired, the guest name and channel name were not properly displayed on the Recent Activity page. This issue has been fixed.

Fixed: Some users received a bad request error message that was appearing when attempting to save a template or trigger. The template and trigger would still save correctly, but the error message created some confusion. This issue has been fixed.

Fixed: When creating a workflow from a sample, the different sample options were not displaying the correct collection of triggers. This issue has been fixed.

AUTOMATA UPDATES | JUNE 9TH - JULY 10TH [2020]

  • We have made a number of updates and bug fixes for this period, including:

Fixed: Users with a valid Tokeet trial were being shown the banner saying that Automata would not work without a valid subscription, even though the app was still fully functional. This banner now only shows when there is no Automata subscription, and a Tokeet account is no longer on trial.

Fixed: The Insert Link button for inserting hyperlinks into a template was not working for some users. This has been fixed.

Fixed: The *|RENTAL:WEBSITES|* data token was not properly inserting the Tokeet website URL into outgoing templates. This has been fixed.

Fixed: When editing templates in multiple triggers, the first template that was edited was being assigned to the other triggers that were edited afterward. This has been fixed now.

OWNER CENTER UPDATES | JUNE 15TH - JUNE 19TH [2020]

  • We have made a number of updates and bug fixes this month, including:

UPDATED: [OC Portal] Add the user profile type underneath the user name in Owner Center.  

UPDATED: [Owners] Country field is not a dropdown.     


UPDATED: [Owner Booking Section] - To indicate channel. 


FIXED: [Owners] Adding a gateway "Assign Owner" field should properly set in OC.  


FIXED: [OC Portal] Giving Property Manager a disable setting to hide their property listing info from Property Owners. 


FIXED:  [OC Portal Invoices] [Support Ticket] Owner invoice issue.


FIXED: [Owners] "Hide personal data" functionality not working.  

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