Signature Updates | January 6, 2022

Happy New Year! We have made a number of updates and bug fixes this month, including:

Updated: Multiple files can now be uploaded at once in order to create a template, or use Sign or Send. The uploaded files will be merged together into a single document in the editor, based on a merge order that you can set. Learn more about it here.

Updated: A groups column has been added to the Inbox page, to allow inbox documents to be sorted by their associated groups. To view this column, you will need to first edit the column headers. Learn more about it here.

Updated: An ALL types filter has been added to the Templates page, to match the Inbox page.

Updated: When creating a group with the same name as an existing group, a number will be added to the end to differentiate the new group from the original group.

Updated: Documents can now be added to groups in bulk on the Inbox page, using the Change Group feature found under the Actions button.

Updated: User access controls have been expanded with 2 new options to allow the specified user to view all items on the Templates and/or Inbox pages.

Fixed: Drag-and-drop functionality on the Templates page was not working for some accounts. This issue has been fixed.

Fixed: Filter counts were showing incorrectly depending on the user access settings. This issue has been fixed.

Fixed: Translation errors have been corrected.

Owner Center Updates | January 4, 2022

Updated: Added a button ‘Back to tokeet’ at the top right below the username.

Updated: [Portal] Added an arrow under the 'calendar' section to know there's a drop-down menu.

Fixed: [Invoices] When there was no payout rule, the payout field in the invoice used to describe “Manually entered amount”. Renamed the tooltip text to “No payout rule was selected”.

Fixed: [Invoices] Payable amount was not correct if a user added a Fee to the booking. This has been fixed.

Fixed: [Booking] [Owner Portal] Booking Total used to show the previous amount if a user changed the base charge of the booking in TV3. This issue has been fixed.

Owner Center Updates | December 30, 2021

Updated: Booking revenue is more important than the inquiry amounts. So, we have made ‘'Bookings' the default option on the Reports page. Previously, the default option was 'Inquires'. 

Updated: [Invoices] When the user hovers on the payable amount it displays a breakdown on the tooltip. 

Fixed: [Booking] Booking Total used to show the previous amount if a user changed the base charge of the booking in TV3. This issue has been fixed.

Owner Center Updates | December 22, 2021

Updated: Added the "Channel" Column as an option to download the bookings. Channel Column was not present as an option while downloading the booking earlier.

Updated: [Payout Rule] Added a help article on the Payout rule popup.

https://www.tokeet.com/help/owner-management/how-to-create-a-payout-rule

Updated: [Payout Rule] Replaced the help article on the Payout rules page.

https://www.tokeet.com/help/owner-management/how-to-create-a-payout-rule

Fixed: [Bookings] If a user had downloaded bookings then the file was not showing all the bookings due to a special character in the guest name. This has been fixed.

Genie Strategy is Now 10X Better!


The Rategenie team has been working hard to make our pricing algorithms, and your rates, even better. We are super excited to announce the New Genie Strategy which generates even better results and increased revenue for our property managers.

Initial tests have shown up to a 20% lift over the existing Genie Strategy.

We highly encourage you to try this new strategy now.

After logging in to the application, simply go to the Strategies section and select the new Genie Strategy option when creating or updating a strategy.

Give our new Genie Strategy a try today!

Note: We will be deprecating our Old Genie Strategy from Rategenie sometime in the future.

Signature Updates | December 13, 2021

We have made a number of updates and bug fixes this month, including:

Updated: The new Snap-To-Alignment tool has been added, to make it easier to align fields in your templates and documents. Learn more about it here.

Updated: User access controls have been added to the user and group settings. You can now control who can view specific content in your account. Learn more about it here.

Updated: The old version of the UI has been phased out, and you will no longer be able to switch to it on the Settings page.

Fixed: Translation errors have been corrected.

Fixed: Display issues related to some language translations have been corrected.

Fixed: A typo in the success notification email has been corrected.

Fixed: The edit menu on the Templates page was clipping through the bottom of the dashboard.

Fixed: There was an issue with some audit trails that prevented some documents from being marked as completed. This issue has been fixed.

Owner Center Updates | November 26, 2021

Updated: [Statements] When the user hovers on the payout amount it displays a breakdown on the tooltip. 

Updated: [Menus] Added a Tooltip on every menu item at the top.

Updated: [Payment Gateways] Updated the font size and color of the "Back to gateways" button on the Payment gateway detail screen.

Updated: Added Owner Invoice help article on the Invoices page https://www.tokeet.com/help/owner-management/creating-owner-invoices

Updated: Redesigned the Portal Customisation page. Moved the logo section to the right-hand side and moved the notice section to the left-hand side under the domain.

Updated: [Dashboard] Spaced out the booking list to take out the missing space on the right.

Signature Updates | November 8, 2021

We have made a number of updates and bug fixes this month, including:


Updated: Signature can now be used in the following languages: Spanish, German, Italian, French, Dutch, Portuguese, Russian, English. Learn more here.

Updated: When deleting a template, any associated automations in Signature, or triggers in Automata will be deleted. This will remove the need to manually clean up automations and triggers lists.

Updated: The switch UI banner has been moved to the Settings page, for any users who still wish to use the old UI.

Fixed: The tags field was not showing all the assigned tags correctly. This has been fixed.

Fixed: The edit menu was sometimes opening at the bottom of the page. This has been fixed.

Fixed: The Remember Me checkbox on the login page was not opening the Save Password dialog correctly. This has been fixed.

Signature Updates | October 26, 2021

We have made a number of updates and bug fixes this month, including:

Updated: A new tab called Documents has been added to the contact details overlay. This will show all documents that are associated with the specified contact.

Updated: Access to the billing page is now restricted to administrators only. This change was made thanks to user feedback.

Fixed: For displays running at lower resolutions, the Settings menu was not fully visible. This has been corrected.

Our New Integration with ChargeAutomation!

Interested in easily obtaining documents from guests and upselling upgrades & services to them? How about automatically validating, pre-authorizing and charging cards? With the ChargeAutomation integration, you will be able to do just that and much more.

ChargeAutomation is a Free online check-in tool that also has payment automation features. Use it to collect guest IDs, selfies, documents, and e-signatures. You can even provide guests with a customized guest portal & guidebook, along with the ability to chat and offer them upsells. 

The payment features let you set up pre-authorizations so you can collect security deposits and validate cards. You can also automate partial and full reservation payments, as well as issue refunds based on your cancellation and refund policy.  

Another great benefit is that there are over 120 payment gateways available for your guest to pay you with!

Click here to get started or check out our blog for more information on ChargeAutomation.




Show Previous EntriesShow Previous Entries