We've integrated with Safely!


There’s no need to worry about who you’re renting to or what happens when something goes wrong with this new integration.

Safely provides short-term rental insurance with rigorous guest screening, and comprehensive insurance.

With a simple claims process and quick turnarounds, customers can stay focused on growing their business and providing the best experience.


Click here to get started or check out our blog for more information on Safely.

Sympl UPDATES | December 2022

New Releases:

  • Show automata template in Sympl IF user is already subscribed to Automata
  • [Templates] If User is subscribed to Automata instead of Sympl Automations, he/she should be able to add templates to messages


Bug Fixes:

  • [Invoices] Link is broken

TV3 UPDATES | December 01 - December 31 2022

Below is a quick overview of December updates 

Updated: In Expenses, we have disabled the Recurring Monthly field and added the following tooltip

This feature works only if you have entered the Due Date

Updated: We have updated the loading animation for TV3

Updated: We have put the Community link in the Get Help bubble

Updated: Added Sympl on the Login/Signup page

Updated: Added copy icon in front of data feed URL

Updated: We have provided the ability to set a pet fee for ABB listings

Updated: We have made the "Schedule Onboarding" button visible only to Paid users during their first paid month, this button should be hidden during the trial and after the first Paid month

Fixed: In inquiries, we have fixed an issue where the amount shouldn't lose focus while editing booking charges

Fixed: We have fixed an Expedia rate push issue, where the amount wasn't rounding properly

Fixed: We have fixed an issue where disabled payment gateways shouldn't show on an invoice

Fixed: We have fixed an issue with the inquiry widget where a user wasn't able to select the previous year

Fixed: We have rephrased the success message when a task is marked as complete

Fixed: We have fixed an issue where a user wasn't able to disconnect from Wheelhouse

Fixed: We have fixed an issue where files aren't accessible to guests when a message is sent from mobile

Fixed: We have fixed an issue where the round, green Reply button for inquiries and messages is always too low on the screen and hard to access

Fixed: We have fixed an issue where a user wasn't able to convert a Hold Event into a booking

Fixed: We have fixed an issue where users shouldn't be able to access websites after switching to Free Plan

Fixed: We have fixed an issue where setting one rental as Ready (green), other rental status changes to Not Ready (red)

Fixed: We have fixed an issue where Tasks are disappearing once created

Fixed: We have rephrased the message which shows when the booking is submitted from Booking Engine

Signature Updates | January 9, 2023

We have made a number of updates and bug fixes this past quarter, including:

Updated: You can now sign documents directly in the app. If you’re the only signer on a document, the Send button will be replaced with a Sign button. Clicking it will open the signing editor, which will allow you to sign and submit the completed document directly in the dashboard.

Updated: Multiple document signers can now upload a photo ID. The saved image will appear next to each signer’s name in the Inbox Details overlay.

Updated: In order to improve ease of use, the tooltips in the template editor have been revised and updated for improved clarity.

Updated: A new content block has been added to the template editor that will insert a specified user’s name into the template when it is sent.

Updated: You can now send templates directly from the Edit Template overlay. You no longer have to click out of the editor, just to send a template.

Fixed: When typing into the search field, while selecting a signer, the cursor would sometimes disappear after the first letter was typed. This issue has been fixed.

Check-in Scan is our latest Partner!


Have your guest ID registration sent to the police and get the signed "Registry Form" in an easy, fast and secure way to comply with the legal requirements. 

Check-in Scan is an award-winning app that can scan guest ID’s and collect their signature from your device allowing you to simplify guest check-in. 

With this integration guests can self check-in, guest registry info is available 24/7 via the cloud and their data is instantly sent to the authorities in Spain & Portugal.

Click here to get started or check out our blog for more information on Check-in Scan.

We're integrated with Beyond!


Take the guesswork out of pricing with Beyond

Beyond is a complete revenue management solution for short-term rental managers and owners to get, grow, and keep revenue. 

The easy-to-use platform includes a dynamic, demand-driven pricing tool with extensive market data that pairs with OTA distribution and a best-in-class booking engine. 

On average, Beyond partners see about 10-40% increases in booking revenue in their first year, and we have helped thousands of property managers and property owners maximize their revenue.

Click here to get started or check out our blog for more information on Beyond.

Sympl Release Notes, October 2022

New Releases:

  • [Booking Formula] Not able to see Booking Formula on stage
  • [Enhancement] Add Created by column for Hold Events
  • [Enhancement Request][HomeAway] Add Merchant Name to Account Info section
  • [Enhancement Request]Add "YourWelcome" in app integration page
  • [Enhancement] Allow mass deletion of images from rentals
  • [Checklist] Add Rental Ready dots
  • [Billing Info] Replace this table with the Subscribed Applications table from the App Store
  • [Rentals] Provide ability to download Rentals
  • [Enhancement Request] Update Existing Guest when converting Hold to Booking
  • Billing Info Page - Add "Close Account" button and "Update Card"
  • [Enhancement Request-Booking Fees] Add ability to determine which fees added to the rentals should be applicable for which bookings


Bug Fixes:

  • Remove icon for in-app tour from Dashboard
  • [Close Account] Book A Call link should appear in new tab
  • [Clone Booking] Source is shown as empty if user clones a Sympl Booking
  • [API Channels] Duplicate "Channel Detail" tabs are appearing
  • Issue with Auto Invoicing



Changes coming to Inquiry Data Feed

To better facilitate our customers we will be updating our inquiry data feed to include additional information. The following additional information will be available with inquiry data feeds

  1. Guest secondary email
  2. Guest phone
  3. Guest address
  4. Number of nights

Also, we have removed the below filter and replaced it with the Status dropdown. Now you can download confirmed bookings, cancellations, and inquiries using the Status filter.


The purpose of this post is to make you aware of this change so that you can modify your workflows when the change goes live on Dec 01, 2022.


New Rategenie Integration with Beds24! 🎉

We are now integrated with Beds24!

Multi-award-winning channel manager, PMS, booking engine and payment collection - Beds24 is one of the most cost-effective, powerful, reliable and flexible all-in-one-solution which simplifies workflows and automates tasks. 

Rategenie is now integrated with Beds 24 and is able to generate rates for this PMS. Beds24 users can use these rates for their bookings and rentals by connecting with Rategenie and syncing rates.

To get started click here or check out our blog for more information on Beds 24.

New Rategenie Integration with Uplisting!

We’re pleased to introduce our integration with Uplisting!

Uplisting manages short-term rentals & bookings, message guests, take payment, and so much more. All in one easy-to-use platform (that never double-books).

With this new integration, Rategenie will send rates and minimum stay requirements for two years to your Uplisting rentals!

Click here to get started or check out our blog for more information on Uplisting.

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