There seems to be a widespread phishing attempt ongoing within the Tokeet community. The first phishing emails appeared a few hours ago. Please be vigilant of any emails that appear to come from Tokeet. Please always check the following.

• All emails from Tokeet will be sent from a Tokeet email address, for example, support@tokeet.com. Emails that are from any other non-Tokeet email address were not sent by Tokeet. Please delete them immediately.
• Be careful of clicking links that take you to non-Tokeet websites. Please check the URL of the website where the link takes you.
• Absolutely never enter your Tokeet email or password on any website that is not operated by Tokeet.

As always, if an email seems suspicious then it probably is a fraud. Please contact our support team via chat or email if you have any questions.

There’s no need to worry about who you’re renting to or what happens when something goes wrong with this new integration.

Safely provides short-term rental insurance with rigorous guest screening, and comprehensive insurance.

With a simple claims process and quick turnarounds, customers can stay focused on growing their business and providing the best experience.

Click here to get started or check out our blog for more information on Safely.

Below is a quick overview of December updates 

Updated: In Expenses, we have disabled the Recurring Monthly field and added the following tooltip

This feature works only if you have entered the Due Date

Updated: We have updated the loading animation for TV3

Updated: We have put the Community link in the Get Help bubble

Updated: Added Sympl on the Login/Signup page

Updated: Added copy icon in front of data feed URL

Updated: We have provided the ability to set a pet fee for ABB listings

Updated: We have made the "Schedule Onboarding" button visible only to Paid users during their first paid month, this button should be hidden during the trial and after the first Paid month

Fixed: In inquiries, we have fixed an issue where the amount shouldn't lose focus while editing booking charges

Fixed: We have fixed an Expedia rate push issue, where the amount wasn't rounding properly

Fixed: We have fixed an issue where disabled payment gateways shouldn't show on an invoice

Fixed: We have fixed an issue with the inquiry widget where a user wasn't able to select the previous year

Fixed: We have rephrased the success message when a task is marked as complete

Fixed: We have fixed an issue where a user wasn't able to disconnect from Wheelhouse

Fixed: We have fixed an issue where files aren't accessible to guests when a message is sent from mobile

Fixed: We have fixed an issue where the round, green Reply button for inquiries and messages is always too low on the screen and hard to access

Fixed: We have fixed an issue where a user wasn't able to convert a Hold Event into a booking

Fixed: We have fixed an issue where users shouldn't be able to access websites after switching to Free Plan

Fixed: We have fixed an issue where setting one rental as Ready (green), other rental status changes to Not Ready (red)

Fixed: We have fixed an issue where Tasks are disappearing once created

Fixed: We have rephrased the message which shows when the booking is submitted from Booking Engine

Have your guest ID registration sent to the police and get the signed "Registry Form" in an easy, fast and secure way to comply with the legal requirements. 

Check-in Scan is an award-winning app that can scan guest ID’s and collect their signature from your device allowing you to simplify guest check-in. 

With this integration guests can self check-in, guest registry info is available 24/7 via the cloud and their data is instantly sent to the authorities in Spain & Portugal.

Click here to get started or check out our blog for more information on Check-in Scan.

Take the guesswork out of pricing with Beyond. 

Beyond is a complete revenue management solution for short-term rental managers and owners to get, grow, and keep revenue. 

The easy-to-use platform includes a dynamic, demand-driven pricing tool with extensive market data that pairs with OTA distribution and a best-in-class booking engine. 

On average, Beyond partners see about 10-40% increases in booking revenue in their first year, and we have helped thousands of property managers and property owners maximize their revenue.

Click here to get started or check out our blog for more information on Beyond.

To better facilitate our customers we will be updating our inquiry data feed to include additional information. The following additional information will be available with inquiry data feeds

1. Guest secondary email
2. Guest phone
3. Guest address
4. Number of nights

Also, we have removed the below filter and replaced it with the Status dropdown. Now you can download confirmed bookings, cancellations, and inquiries using the Status filter.

The purpose of this post is to make you aware of this change so that you can modify your workflows when the change goes live on Dec 01, 2022.

Multi-award-winning channel manager, PMS, booking engine and payment collection - Beds24 is one of the most cost-effective, powerful, reliable and flexible all-in-one-solution which simplifies workflows and automates tasks. 

Rategenie is now integrated with Beds 24 and is able to generate rates for this PMS. Beds24 users can use these rates for their bookings and rentals by connecting with Rategenie and syncing rates.

To get started click here or check out our blog for more information on Beds 24.

Rategenie is now integrated with Booking Automation!

Booking Automation is a channel and property management software that helps businesses manage front desk, housekeeping, online booking, and payment processing operations across multiple properties. Sync with all major channels including Airbnb, Booking.com, Expedia, TripAdvisor, and HomeAway.

On Booking Automation, you can automate your calendar, communication, prices, and payment collection. You are also able to have our own direct booking website and integrate with other tools.

Rategenie is now integrated with Booking Automation and is able to generate rates for this PMS. Booking Automation users can use these rates for their bookings and rentals by connecting with Rategenie and syncing rates and minimum stay requirements for two years.

To get started click here or check out our blog for more information on Booking Automation.

In the month of September, we made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates 

Updated: [Rentals] We have added the following Amenities in the Rentals module

1. Fridge
2. Bath
3. Shower
4. Washing Machine
5. Coffee Maker
6. Baby Cot
7. High Chair
8. Smoke Alarms
9. Dedicated Workspace
10. Microwave
11. Outdoor Dining Area
12. Lift

Updated: [Rentals] We have implemented a feature request where COPY TERMS button will allow you to copy Check-In Instructions, Check-Out Instructions, Directions, House Rules, and Special Instructions along with Payment Terms and Payment Instructions

Updated: [Booking Formula] Ability to select date period for a Booking Formula

Updated: [Rental Amenities] Add Tooltips for channel icons

Updated: [Hold Events] Added Created by column in Hold Events list

Updated: [Data Feeds] Add a check-box option to select the base/nightly rate instead of the total cost when downloading data feeds

Updated: [Data Feeds] Ability to filter inquiry data on basis of Source

Updated: [Rentals] Allow mass deletion of images from rentals

Updated: [Vrbo] Include timestamps for Availability Pull, Availability Push, and Rate Push

Fixed: [Invoice Rules] Sorting on Last Triggered is not working correctly

Fixed: [Inquiries/Bookings] User shouldn't be able to set negative nights while updating a booking

Fixed: [Registration] On Registration step 3, users can skip to step 4 even if they don't enter the phone number

Fixed: [LOS Discount] Remove the option to select Airbnb from production

Fixed: [Payment Rules] Channel Column does not display the correct value

Fixed: [Invoice Templates] In Invoice templates, the screen freezes after clicking on "Set Cost Formula"

Fixed: [Rates] We have fixed an issue where a strange rate mapping was showing under the Rate Mappings tab

Fixed: [Billing Info] We have fixed an issue to show Rategenie price up to 2 decimal places

Fixed: [Interstitial Widget] We have provided the ability to filter results on the basis of guest count

Fixed: [Interstitial Widget]  Filter rentals from Results when maximum guests value is exceeded in search criteria

Fixed: [Airbnb] Typo of "posting" as "postig"

Fixed: [Invoices] We have fixed an issue where the browser gets stuck when accessing newly created auto invoice

Fixed: [Invoices] We have fixed an issue where the correct currency symbol wasn't showing with newly created auto invoices if it is other than $

Fixed:  [Vrbo] Vrbo booking status is showing as paid

Fixed: [Vrbo API] Availability Push to Vrbo is failing in case of overlapping hold events

Fixed: [Vrbo] VRBO bookings are importing with the wrong timestamps for the guest_arrive and guest_depart fields

Fixed: [HVMI] Rentals doesn't show at step 2 of the connection

Fixed: [Airbnb] Airbnb import property feature is returning a 500 internal server error when there are asterisks in the property name

Fixed: [Holidu] Fees display wrongs for Holidu bookings