Rategenie Updates | October 11, 2021

We have made a number of updates and bug fixes this month, including:

Updated: Added a banner for multi-language support after user logged in to the application

Updated: Added an indicator on the rates break down for min and max rate values. It will help property managers to understand which min , max rate value is getting applied on rates break down. Min, max rates values can be applied from Rental rate settings, Strategy settings or Seasonal rule settings.

Updated: Only admins should be able to access Billing Info page. Other role users will not be able to access billing page in Rategenie now.

Rategenie is now available in multiple languages!

We're thrilled to announce that Rategenie is now available in the following languages:

Spanish, German, Italian, French, Dutch, Portuguese, Russian, English

Changing your language is very easy and can be done on the login page or by clicking on your profile while already logged in to the application. For further details please click here to read the multi-language help article.


Below, you can find the new changes that were made.

Updated: (Rental) Allow to Add a "Custom Value" for rental max/min sleep- Now User will be able to add a Max and Min sleep by adding any custom value for their rental inside Rategenie.
Fixed: Label issue on the Pricing page both in the application and website. 1st was labeled as '1th'. It's corrected now.
Fixed: Custom occupancy should consider occupancy for the whole month and not from the current date/day. Previously it was taking occupancy from the current day. This is fixed now.
Fixed: Custom occupancy: No occupancy adjustment was getting applied when the booking start date was from the last month and ending in future months. This is fixed now.
Fixed: Custom occupancy: 0 occupancy should have also picked up for the defined interval range 0-10. When there was no occupancy then the defined rate interval 0-10 values were not getting applied. This is fixed now. 


We have made a number of updates and bug fixes this month, including:
Updated - [New Rategenie subs from TV3 billing info page] Add a tooltip to redirect users toward the Rategenie billing page- We have added a tooltip on the TV3 billing page so that we can guide users to go to the Rategenie billing page for unsubs
Fixed - Migration issue causing the user to stop creating new rentals - There was an issue where users were not able to create new rentals inside Rategenie due to switching between Tokeet and Sympl multiple times.
Updated - [Strategy] Tooltips missing from Strategy type- When we mouse hover on the strategies name from the list of strategies then tooltips for different strategy types were missing. Tooltips are added now.
Updated - Added an option to Unsubs from Rategenie on Rategenie billing page in new UI
Updated - Replaced Rategenie new UI screenshots with the Rategenie new Walkthrough video
Updated - Listing page-Old UI: Label and tooltip should be according to new UI for Tokeet sync- On the Listings page in Rategenie, we have replaced the Tokeet Sync label with ‘Channel Manager’ sync to cover Tokeet/Sympl and Webready.
Fixed - User profile image: A user previously had to reload the page to see the updated image. This is fixed now.
Updated - On the Rates calendar rates break down, we have changed the label from Local Events to 'Special Events' to be consistent with the ‘Special Event’ rule label.
Fixed - Special Event rule max KM range label issue- Previously the label was saying min KM range is 10, even though that was the max KM range. This labeling issue has been fixed.
Fixed - The Appstore billing page did not show correct pricing when a user was subscribed to the Rategenie application. This has been fixed now.
Fixed - Room ID label was missing in connection detail view for all channels. This is fixed now.
Fixed - POP up for new UI keep was coming despite checking the box to 'don't show this message again. This has been fixed now.
Updated - For Rategenie stand-alone application we have redirected new Sympl users on the app store to subscribe to a paid plan.
Updated - The new Rategenie users will be subscribed according to new Rategenie rental base pricing plans.


We have added a new feature in Rategenie called "Length of Stay (LOS) discounts". Using this option, you will be able to set different length of stay discounts. Length-of-stay discounts apply to the length you choose or longer. For example, weekly discounts apply to reservations that are 7 days or longer. If you offer multiple length-of-stay discounts, the longest discount will be applied.

Please note that currently, LOS discounts are available only for the channels Tokeet/Sympl and Webready.


We have added a new Rategenie feature which allows users to estimate the cost of any booking using the Cost estimator feature on the Rates calendar page. Now, using the Cost Estimator feature, you can estimate the cost of your bookings on different channels like Airbnb, Booking.com, etc without using the Tokeet channel manager. Simply go to the Actions button in Rategenie and click on Estimator and then follow the steps on the pop-up screen.

Please note that rental base rate settings are required in order to view the rates for any booking.

For more detail, please go through the Rategenie help guide: https://rategenie.io/help/rates/cost-estimator


  • We have made a number of updates and bug fixes this month, including:

Updated: We have introduced a new Custom Feed strategy in Rategenie. Using this strategy, users will be able to feed their custom rates for each day by manually uploading a CSV from their computer or by entering a public feed URL of their custom rates that we will use to pull the feed data at least once per day.

Updated: On the strategies list view page, we have updated the strategies overview video to include a brief introduction to our new Custom Feed strategy.

Updated: After user login on the Rategenie page, we have added an in-app wizard to help our Rategenie users to get all the details about our latest Custom Feed strategy and other new features that we have added in Rategenie


  • We have made a number of updates and bug fixes this month, including:

Updated: We have added a new weather rule. Using this rule, you will be able to adjust your rental rates according to the weather forecast. 

Update: On the rental overlay, we have added an option to set an alternate location inside Rategenie to get market data without interfering with your rental's primary address.

Update: On the rental overlay, we have added an option to set an alternate bedroom count option inside Rategenie. This will allow you to get rates that are comparable to your competitors without interfering with your Tokeet rental data.

Update: The location tab on the rental overlay is renamed to 'Settings'.

Updated: Added HomeToGo and Sympl in the integration section of Rategenie.

Updated: We have added a reason text field while setting up manual rates for your rentals.


  • We have made a number of updates and bug fixes this month, including:
Updated: We have added a new filter for Rental Amenities in the Rategenie filter list.

Fixed: We have truncated the user name when the username is too long so that the UI is not disturbed.

Fixed: We have removed the year selection option for the Seasonal rule in order to avoid the wrong rates issue due to overlapping years.

Fixed: For the Seasonal rule, when there was a leap year, rates were not showing correctly on the rates calendar page. This is fixed now.

Show Previous EntriesShow Previous Entries