Signature Updates | November 8, 2021

We have made a number of updates and bug fixes this month, including:


Updated: Signature can now be used in the following languages: Spanish, German, Italian, French, Dutch, Portuguese, Russian, English. Learn more here.

Updated: When deleting a template, any associated automations in Signature, or triggers in Automata will be deleted. This will remove the need to manually clean up automations and triggers lists.

Updated: The switch UI banner has been moved to the Settings page, for any users who still wish to use the old UI.

Fixed: The tags field was not showing all the assigned tags correctly. This has been fixed.

Fixed: The edit menu was sometimes opening at the bottom of the page. This has been fixed.

Fixed: The Remember Me checkbox on the login page was not opening the Save Password dialog correctly. This has been fixed.

Signature Updates | October 26, 2021

We have made a number of updates and bug fixes this month, including:

Updated: A new tab called Documents has been added to the contact details overlay. This will show all documents that are associated with the specified contact.

Updated: Access to the billing page is now restricted to administrators only. This change was made thanks to user feedback.

Fixed: For displays running at lower resolutions, the Settings menu was not fully visible. This has been corrected.

Signature Updates | October 4, 2021

We have made a number of updates and bug fixes this month, including:


Updated: If a signer tries to open a document that is already completed, they will now be taken to a landing page that explains why they can not edit the document further.

Updated: The billing info page can only be accessed by administrator users.

Fixed: If a contact uploaded a bad image file, the document could not be marked as completed. This issue has been resolved.

Fixed: The automation count in the sidebar was showing the incorrect number of automations for some accounts.

SIGNATURE UPDATES | SEPTEMBER 13TH 2021

We have made a number of updates and bug fixes this month, including:

Updated: The channel filter is now available for Invoice Created and Invoice Paid events. This was previously restricted.

Updated: Tooltips have been added to the automation activity logs to increase the amount of information available when reviewing automation activity.

Updated: Tooltips have been added to the Automations table to provide more information when reviewing your list of automations.

Fixed: Users were temporarily unable to access the app through the login page or the addons button in TV3. This issue has been resolved.

Fixed: Text inserted through data fields were misaligned near the bottom of longer documents in the inbox and the preview. This issue has been resolved.

Fixed: When sending to some Booking.com guests, a bad email error message was returned, causing the send to fail. This issue has been resolved.

Introducing the new look of Signature!

Our world-class e-signing application just got a whole lot better. For years, you have been able to rely on Signature to create professional-quality documents for all of your legal needs. Whether that was requesting a signature for a lease agreement, retrieving key personal information with a guest form, or sending an easy-to-read printout, our users have made excellent use of Signature’s features, and we have definitely taken notice.

As a result of your excellent feedback, we have been hard at work on making improvements to our class-leading feature set. There is a lot to look forward to with this bold, new update.

A fresh new look!



The first thing that you will notice is that the UI has been completely redesigned. There is now more space to work, text is clean and easier to read, and the colors pop. The number of button clicks required to perform any particular action has been reduced. You will find navigating from point A to point B is now quicker and smoother.


Easier to use!



We heard your concerns about some features not being intuitive enough. We took that feedback and created the most easy-to-use interface on the market. Easy-click filters speed up the process of finding what you are looking for. Prominent placement of key action buttons, so that you are no longer clicking through menus to find the action you want. Tooltips, as well as help guide and video links, adorn every page and overlay, to ensure that information is always just a click away.


More powerful than ever before!



You wanted automations? Well, now you have them. Send your templates automatically, based on various booking events, an industry first! In the near future, we will be adding custom events that further expand this functionality. Preview your templates and documents while still in the editor. Now you can check to see if the fields you inserted will match the text in the file you uploaded.


All new pricing!



Along with the many improvements, we’re also introducing a new pricing plan that will make Signature even more affordable than before. Rather than selecting a plan based on the number of rentals in your account, why not pay only for what you use? The new pricing structure for Signature will charge you only for the templates you send to your contacts. This applies to templates sent using the send template feature, as well as templates sent using the new automations feature. The price decreases the more templates you send. Learn more about the new Signature pricing plan here.


Unbeatable value!



We have one more surprise for you. Signature can also be used completely for free. You read that right. We will now offer the ability to send and sign documents for no cost. With the new sign or send feature, you can create a one-time document and send it to any contacts in your address book, and users on your team, or you can type in a one-time recipient to be the signer. Simply prepare the document for signing, and send. There will be no cost at all. We wanted to deliver not only class-leading performance, and also unbeatable value. Sign in now, or register a new account, to give the new version of Signature a try! Signature, the ultimate solution for all your e-signing needs.




SIGNATURE UPDATES | JULY 10TH - OCTOBER 16TH [2020]

  • We have made a number of updates and bug fixes this year, including:

Fixed: When completing a form, guests were unable to enter any value into text fields. This issue has been fixed.

Fixed: When submitting a completed template, the Terms of Service popup was not displaying correctly. This issue has been fixed.

Fixed: Some users were unable to send templates to guests due to incorrect account information. This issue has been fixed.

AUTOMATA UPDATES | JULY 10TH - OCTOBER 16TH [2020]

  • We have made a number of updates and bug fixes this year, including:
Updated: A new Automata Portal has been added to the Help widget. This allows users to submit and vote on suggestions for new features in the app.

Updated: The Exclusion List switch, on the trigger overlay, has been given a label, to go along with the tooltip that was already in place. This should make it easier to understand what the switch does.

Updated: Sympl and Checklist logos were added to the login page. This allows users to quickly navigate to those new products directly from the Automata login page.

Fixed: Message templates were assigned to the wrong triggers. This occurred when editing multiple templates in multiple triggers. This issue has been fixed.

Fixed: The delete button on the Templates page was enabled, even when no templates were selected in the list. This issue has been fixed.

Fixed: When editing the column headers on the Triggers and Bookings pages, the column options were displayed in multiple rows. This issue has been fixed.

Fixed: When inserting a hyperlink into a template, the URL field was not visible through the sides of the template body window. This issue has been fixed.

Fixed: When a contract trigger fired, the guest name and channel name were not properly displayed on the Recent Activity page. This issue has been fixed.

Fixed: Some users received a bad request error message that was appearing when attempting to save a template or trigger. The template and trigger would still save correctly, but the error message created some confusion. This issue has been fixed.

Fixed: When creating a workflow from a sample, the different sample options were not displaying the correct collection of triggers. This issue has been fixed.

SIGNATURE UPDATES | JUNE 9TH - JULY 10TH [2020]

  • We have made a number of updates and bug fixes for this period, including:

Updated: User names longer than 30 characters will be truncated in the navigation bar, in order to maintain the usability of the navigation bar on mobile devices.

Updated: Some minor changes were made to tooltips on the Edit Template screen, to improve clarity.

Fixed: The message body of the custom message sent with each template was not retaining the formatting shown when saved. This has been fixed now.

AUTOMATA UPDATES | JUNE 9TH - JULY 10TH [2020]

  • We have made a number of updates and bug fixes for this period, including:

Fixed: Users with a valid Tokeet trial were being shown the banner saying that Automata would not work without a valid subscription, even though the app was still fully functional. This banner now only shows when there is no Automata subscription, and a Tokeet account is no longer on trial.

Fixed: The Insert Link button for inserting hyperlinks into a template was not working for some users. This has been fixed.

Fixed: The *|RENTAL:WEBSITES|* data token was not properly inserting the Tokeet website URL into outgoing templates. This has been fixed.

Fixed: When editing templates in multiple triggers, the first template that was edited was being assigned to the other triggers that were edited afterward. This has been fixed now.

SIGNATURE UPDATES | APRIL 15TH - JUNE 9TH [2020]

  • We have made a number of updates and bug fixes this year, including:
Updated: The subject and message body for outgoing emails can now be customized for each template. The Edit Template modal now shows an Edit Message button, which will allow you to add your own email subject and body, that will replace the default text sent by Signature. Be sure to click the Save button for the changes to take effect.

Updated: When trying to save a contract or form, there are certain fields that are required in order to make the contract or form template valid. The Save button is disabled until the required fields are placed in the template. There is now a tooltip on the Save button to explain which required fields are missing from the template, in order to provide better guidance when completing the template creation process.

Fixed: *|RENTAL:DIRECTIONS|* & *|RENTAL: WEBSITES|* were not being replaced with the correct values when a Signature template was sent to a recipient using Automata triggers. After the fix, the correct driving directions and website URLs, for the associated rental, are now correctly populating the areas of the template where the data tokens have been inserted.


Show Previous EntriesShow Previous Entries