Signature Updates | October 4, 2021

We have made a number of updates and bug fixes this month, including:


Updated: If a signer tries to open a document that is already completed, they will now be taken to a landing page that explains why they can not edit the document further.

Updated: The billing info page can only be accessed by administrator users.

Fixed: If a contact uploaded a bad image file, the document could not be marked as completed. This issue has been resolved.

Fixed: The automation count in the sidebar was showing the incorrect number of automations for some accounts.

SIGNATURE UPDATES | SEPTEMBER 13TH 2021

We have made a number of updates and bug fixes this month, including:

Updated: The channel filter is now available for Invoice Created and Invoice Paid events. This was previously restricted.

Updated: Tooltips have been added to the automation activity logs to increase the amount of information available when reviewing automation activity.

Updated: Tooltips have been added to the Automations table to provide more information when reviewing your list of automations.

Fixed: Users were temporarily unable to access the app through the login page or the addons button in TV3. This issue has been resolved.

Fixed: Text inserted through data fields were misaligned near the bottom of longer documents in the inbox and the preview. This issue has been resolved.

Fixed: When sending to some Booking.com guests, a bad email error message was returned, causing the send to fail. This issue has been resolved.

Introducing the new look of Signature!

Our world-class e-signing application just got a whole lot better. For years, you have been able to rely on Signature to create professional-quality documents for all of your legal needs. Whether that was requesting a signature for a lease agreement, retrieving key personal information with a guest form, or sending an easy-to-read printout, our users have made excellent use of Signature’s features, and we have definitely taken notice.

As a result of your excellent feedback, we have been hard at work on making improvements to our class-leading feature set. There is a lot to look forward to with this bold, new update.

A fresh new look!



The first thing that you will notice is that the UI has been completely redesigned. There is now more space to work, text is clean and easier to read, and the colors pop. The number of button clicks required to perform any particular action has been reduced. You will find navigating from point A to point B is now quicker and smoother.


Easier to use!



We heard your concerns about some features not being intuitive enough. We took that feedback and created the most easy-to-use interface on the market. Easy-click filters speed up the process of finding what you are looking for. Prominent placement of key action buttons, so that you are no longer clicking through menus to find the action you want. Tooltips, as well as help guide and video links, adorn every page and overlay, to ensure that information is always just a click away.


More powerful than ever before!



You wanted automations? Well, now you have them. Send your templates automatically, based on various booking events, an industry first! In the near future, we will be adding custom events that further expand this functionality. Preview your templates and documents while still in the editor. Now you can check to see if the fields you inserted will match the text in the file you uploaded.


All new pricing!



Along with the many improvements, we’re also introducing a new pricing plan that will make Signature even more affordable than before. Rather than selecting a plan based on the number of rentals in your account, why not pay only for what you use? The new pricing structure for Signature will charge you only for the templates you send to your contacts. This applies to templates sent using the send template feature, as well as templates sent using the new automations feature. The price decreases the more templates you send. Learn more about the new Signature pricing plan here.


Unbeatable value!



We have one more surprise for you. Signature can also be used completely for free. You read that right. We will now offer the ability to send and sign documents for no cost. With the new sign or send feature, you can create a one-time document and send it to any contacts in your address book, and users on your team, or you can type in a one-time recipient to be the signer. Simply prepare the document for signing, and send. There will be no cost at all. We wanted to deliver not only class-leading performance, and also unbeatable value. Sign in now, or register a new account, to give the new version of Signature a try! Signature, the ultimate solution for all your e-signing needs.




SIGNATURE UPDATES | JULY 10TH - OCTOBER 16TH [2020]

  • We have made a number of updates and bug fixes this year, including:

Fixed: When completing a form, guests were unable to enter any value into text fields. This issue has been fixed.

Fixed: When submitting a completed template, the Terms of Service popup was not displaying correctly. This issue has been fixed.

Fixed: Some users were unable to send templates to guests due to incorrect account information. This issue has been fixed.

SIGNATURE UPDATES | JUNE 9TH - JULY 10TH [2020]

  • We have made a number of updates and bug fixes for this period, including:

Updated: User names longer than 30 characters will be truncated in the navigation bar, in order to maintain the usability of the navigation bar on mobile devices.

Updated: Some minor changes were made to tooltips on the Edit Template screen, to improve clarity.

Fixed: The message body of the custom message sent with each template was not retaining the formatting shown when saved. This has been fixed now.

SIGNATURE UPDATES | APRIL 15TH - JUNE 9TH [2020]

  • We have made a number of updates and bug fixes this year, including:
Updated: The subject and message body for outgoing emails can now be customized for each template. The Edit Template modal now shows an Edit Message button, which will allow you to add your own email subject and body, that will replace the default text sent by Signature. Be sure to click the Save button for the changes to take effect.

Updated: When trying to save a contract or form, there are certain fields that are required in order to make the contract or form template valid. The Save button is disabled until the required fields are placed in the template. There is now a tooltip on the Save button to explain which required fields are missing from the template, in order to provide better guidance when completing the template creation process.

Fixed: *|RENTAL:DIRECTIONS|* & *|RENTAL: WEBSITES|* were not being replaced with the correct values when a Signature template was sent to a recipient using Automata triggers. After the fix, the correct driving directions and website URLs, for the associated rental, are now correctly populating the areas of the template where the data tokens have been inserted.


SIGNATURE UPDATES | MARCH 23RD - APRIL 15TH [2020]

  • We have made a number of updates and bug fixes for this period, including:

Updated: Users can now modify the text that shows when requesting a photo ID. In the Edit Template modal, select Passport, National ID, or both. The text shown to the signer, when requesting the photo ID will specify the selected ID type. Any pre-existing templates that request a photo ID will default to the National ID option.

Updated: To make use of the feature easier to understand, the Assign Inquiry action will always be visible on saved templates in your inbox. This will allow you to change the TV3 inquiry that the contract is assigned to, Previously, this action would only become visible if the assigned inquiry was deleted in TV3.

SIGNATURE UPDATES | MARCH 16TH - 23RD [2020]

  • We have made a number of updates and bug fixes this year, including:

Updated: Zoom controls have been added to the sign template page. This will allow users on both desktop and mobile to have greater control over the view settings of the template, as they complete the required fields.

Updated: A new action has been added in the Inbox, that will allow users to associate a template with a different inquiry than it is currently associated with. This should allow users to continue tracking their templates in the TV3 dashboard, even after inquiries have been deleted and remade.

SIGNATURE UPDATES | JANUARY - FEBRUARY [2020]

  • We have made a number of updates and bug fixes so far this year, including:
Updated: The photo ID request popup will not appear when the guest clicks the Submit button. This allows the guest to review and complete the contract, prior to the photo ID being submitted. Now, both contract and photo ID will be submitted at the same time, when the guest clicks the Submit button.

Updated: Users can now download a PDF of the original file they uploaded. This is done on the Templates page, by clicking the Edit button and selecting Download. Only PDF format will be supported for downloads.

Updated: The user role now shows under the profile name in the upper-right corner of the dashboard.

Fixed: Data tokens were parsing into the completed templates out of alignment, making text hard to read and/or messy-looking.

Fixed: There was a blue square appearing around the close icon on the My Signature modal.

Fixed: Property owners were receiving 2 copies of the signed contract.

Fixed: When sending a template manually, the inquiry selector was showing the email address incorrectly. The "." in .com was converted into "%2E".

Fixed: Template recipients were not able to type anything into the textbox in the template.

Fixed: Users were able to create templates that did not have required fields, allowing guests to submit empty contracts with no fields completed. This has been fixed, so the correction for any further affected users will be to re-save the templates, making sure the important fields like the signature field are marked as required. The signature field will be marked as required by default now.

Fixed: The location information on a completed contract was sometimes showing the wrong location. This will now correctly show the location where the IP address of the recipient is registered. In my case, while I live in Krabi, Thailand, my location shows as Bangkok, Thailand, where my ISP has registered the IP range.

Fixed: In the change password modal, the top field was being highlighted, which wasn't correct behavior.


SIGNATURE UPDATES | Q2 - Q3 [2019]

Q2 UPDATES

ISSUEFIX
Dashboard view not showing properly in Portrait mode (iPad)Display issue on ipads with the dashboard in portrait mode
Inbox view not showing properly (iPad)Display issue on ipads with the inbox page
Add "Clear all filters" icon to templates and custom codes pages- New Feature: added a button to clear all active filters on a page to the templates and custom codes pages



Q3 UPDATES

ISSUEFIX
Allow guests to open and submit contracts, forms, and documents from multiple devices/browsers- New Feature: template recipients are no longer restricted to only viewing the signature template in the same browser and device that they first opened it with
Checkboxes revert to 'required' after making them not requiredFields added to a template were reverting to required, even if the user deselected that checkbox
Add random number data tokens in the data dictionaryRAND4 and RAND6 were added to the signature data dictionary. These allow 4 and 6-digit randomly generated numbers to be inserted into a template, for security/door locks.
Add driving directions data code to the data dictionary fieldsThe driving directions data code was added to the signature data dictionary
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