Rategenie Updates | November 18, 2022

We made a couple of changes for Rategenie.


Fixed: User settings page was not working, it's fixed now.

Updated: Airbnb booking preference window, 9 months window and Dates unavailable by default option was missing. These fields are added now inside Rategenie. 

Sympl Release Notes, October 2022

New Releases:

  • [Booking Formula] Not able to see Booking Formula on stage
  • [Enhancement] Add Created by column for Hold Events
  • [Enhancement Request][HomeAway] Add Merchant Name to Account Info section
  • [Enhancement Request]Add "YourWelcome" in app integration page
  • [Enhancement] Allow mass deletion of images from rentals
  • [Checklist] Add Rental Ready dots
  • [Billing Info] Replace this table with the Subscribed Applications table from the App Store
  • [Rentals] Provide ability to download Rentals
  • [Enhancement Request] Update Existing Guest when converting Hold to Booking
  • Billing Info Page - Add "Close Account" button and "Update Card"
  • [Enhancement Request-Booking Fees] Add ability to determine which fees added to the rentals should be applicable for which bookings


Bug Fixes:

  • Remove icon for in-app tour from Dashboard
  • [Close Account] Book A Call link should appear in new tab
  • [Clone Booking] Source is shown as empty if user clones a Sympl Booking
  • [API Channels] Duplicate "Channel Detail" tabs are appearing
  • Issue with Auto Invoicing



TV3 UPDATES | October 01 - October 31 2022

In the month of October, we made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates 

Updated: We have provided the facility to update existing guest details when converting hold events to bookings

Updated: When events overlap now we show a tooltip which shows info on all overlapping events 

Updated: Provided ability to upload PDF files while adding expenses

Updated: Under Account Info, we now trim any spaces at the start or end of the Invoice No Prefix field

Updated: We have added a tooltip for the Invoice No Prefix field

Updated: Under Messages disabled Add Quote checkbox for Airbnb and Booking.com bookings

Updated: When a user adds their first payment gateway it should be automatically set to default

Updated: Under Rental Gallery we have added columns for Category and Description in the Image list view

Updated: We have made an update where under Channel Details holidu active listings should display at the end of the list

Updated: We have mapped House Rules in the HVMI listing details

Updated: We have provided the ability to create/update/delete group rates via CAPI

Updated: On Agenda Calendar notes icon should be highlighted only if there is an unread note

Updated: Under user details, we have provided the ability to select and deselect what house staff can and cannot see

Updated: We have provided support to remove booking fees for specific bookings i.e. direct bookings/repeat customers

Fixed: We have fixed an issue where for today's date, the system was using the base rate instead of the standard rate

Fixed: We have fixed an issue where Booking Charges in Print Preview don't match the Booking

Fixed: We have fixed an issue where the Interstitial widget doesn't show the primary image set in Rental.

Fixed: We have fixed an issue where the Additional Guest Fee gets removed when I add a discount/fee while updating booking charges

Fixed: We have fixed an issue where the Guest Portal link shows as text when a message is sent to a guest via Automata Trigger

Fixed: Under Automations we have fixed an issue where the "Last Triggered" column doesn't update if a user has selected all Channels and Rentals.

Fixed: We have fixed an issue where invoice service fails when payment instructions were added to the invoice template

Fixed: We have fixed an issue where the invoice wasn't automatically marked as Paid if Charge Invoice is checked and the invoice gets charged successfully

Fixed: We have fixed an issue with notifications where the user is getting notifications (built-in notifications, under the Bell icon in the top right corner) that the contract has been signed by the guest when it isn't

Fixed: We have fixed an issue where today's standard rates are not being pushed to channels

Fixed: We have fixed an issue where the application crashes when you click on a Vrbo booking

Fixed: We have fixed an issue where Group Rates are not being recognized by the interstitial results page



TV3 UPDATES | September 01 - September 30 2022

In the month of September, we made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates 

Updated: [Rentals] We have added the following Amenities in the Rentals module

  1. Fridge
  2. Bath
  3. Shower
  4. Washing Machine
  5. Coffee Maker
  6. Baby Cot
  7. High Chair
  8. Smoke Alarms
  9. Dedicated Workspace
  10. Microwave
  11. Outdoor Dining Area
  12. Lift

Updated: [Rentals] We have implemented a feature request where COPY TERMS button will allow you to copy Check-In Instructions, Check-Out Instructions, Directions, House Rules, and Special Instructions along with Payment Terms and Payment Instructions

Updated: [Booking Formula] Ability to select date period for a Booking Formula

Updated: [Rental Amenities] Add Tooltips for channel icons

Updated: [Hold Events] Added Created by column in Hold Events list

Updated: [Data Feeds] Add a check-box option to select the base/nightly rate instead of the total cost when downloading data feeds

Updated: [Data Feeds] Ability to filter inquiry data on basis of Source

Updated: [Rentals] Allow mass deletion of images from rentals

Updated: [Vrbo] Include timestamps for Availability Pull, Availability Push, and Rate Push

Fixed: [Invoice Rules] Sorting on Last Triggered is not working correctly

Fixed: [Inquiries/Bookings] User shouldn't be able to set negative nights while updating a booking

Fixed: [Registration] On Registration step 3, users can skip to step 4 even if they don't enter the phone number

Fixed: [LOS Discount] Remove the option to select Airbnb from production

Fixed: [Payment Rules] Channel Column does not display the correct value

Fixed: [Invoice Templates] In Invoice templates, the screen freezes after clicking on "Set Cost Formula"

Fixed: [Rates] We have fixed an issue where a strange rate mapping was showing under the Rate Mappings tab

Fixed: [Billing Info] We have fixed an issue to show Rategenie price up to 2 decimal places

Fixed: [Interstitial Widget] We have provided the ability to filter results on the basis of guest count

Fixed: [Interstitial Widget]  Filter rentals from Results when maximum guests value is exceeded in search criteria

Fixed: [Airbnb] Typo of "posting" as "postig"

Fixed: [Invoices] We have fixed an issue where the browser gets stuck when accessing newly created auto invoice

Fixed: [Invoices] We have fixed an issue where the correct currency symbol wasn't showing with newly created auto invoices if it is other than $

Fixed:  [Vrbo] Vrbo booking status is showing as paid

Fixed: [Vrbo API] Availability Push to Vrbo is failing in case of overlapping hold events

Fixed: [Vrbo] VRBO bookings are importing with the wrong timestamps for the guest_arrive and guest_depart fields

Fixed: [HVMI] Rentals doesn't show at step 2 of the connection

Fixed: [Airbnb] Airbnb import property feature is returning a 500 internal server error when there are asterisks in the property name

Fixed: [Holidu] Fees display wrongs for Holidu bookings




Sympl Updates | September 27, 2022

New Release:

  • [Enhancement-Booking Formula] Ability to select date period for a Booking Formula
  • [Enhancement-Inquiries Inbox] Show the booking Source or Channel in inbox view
  • [Enhancement - Planning Calendar] Add number of nights in the grey popup
  • [Enhancement Request-Rentals->Amenities] Please add the In-Person check-in  option
  • [Inquiries] When exporting booking report ability to download Booking Formula value as well if present
  • [Enhancement-Inquiries] Ability to select multiple Rentals when adding a reservation


Bug Fixes:

  • [Clone Booking] Update Tooltips for Clone Buttons.
  • [Bookings] Button label should be Clone as in Tokeet
  • [Inquiries] Clone Icon is not aligned
  • [Booking Formula] Remove "x" icon from Cancel button
  • [Invoices] The toggle to Send invoice is not opening
  • [Currencies] Sort the list alphabetically
  • Unable to register for Sympl
  • [Rentals] Update tooltip

Signature Updates | September 26, 2022

We have made a number of updates and bug fixes this quarter, including:

Updated: The contact data field behaviors for forms and contracts have now been merged. Forms can now display designated contact fields as read-only, and contracts can now retrieve contact details from designated contact fields. Learn more about it here.

Updated: When signing into a user account that does not have a phone number saved, a popup will appear requesting that a phone number be added to the account.

Fixed: When sending templates that contained a rental or inquiry data field, the Assigned Booking field was not showing the guest booking in the search results. This issue has been fixed.

TV3 UPDATES | August 01 - August 31 2022

In the month of August, we made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates 

Updated: We have released a brand new Tokeet website. You can see it here https://www.tokeet.com/

Updated: We have provided the ability to clone inquiries/ bookings

Updated: We have updated the Add-Ons table to the Billing Info page

Updated: Within Tokeet we have provided the ability to disconnect from Vrbo 

Updated: We have added the Last Login column on the user's list

Updated: Under User Settings, we have updated the success message when Admin/PM adds a new user

Updated: Under User Settings, we have made sure that the checkbox for enabling Checklist should be available only for Property Managers

Updated: For newly implemented API channels i.e. Vrbo, Marriott, Holidu clicking on FIX should expand/close the list so users can see what is wrong 

Updated: On the Planning calendar, we have added the number of nights in the grey popup

Updated: For Airbnb, we have added Listing Status under Channels Details and in Connection Details

Updated: We have provided the ability to download booking formula value when exporting inquiry/booking report

Updated: For Airbnb, under Booking Preferences, we have added the "9 months in advance" option in the "How far in advance may a guest book?" dropdown

Updated: For paid invoices, we have made Expiry Date as Read Only

Updated: Under Invoices, we have added a tooltip for Expire Date field

Fixed: Under Invoices, we have fixed an issue where "Invoice No Prefix" doesn't apply when an invoice is created from the Invoice Template

Fixed: We have fixed an auto invoice issue where the Booking Fee description doesn't show on the automatically created invoice

Fixed: On Push All Rates overlay, we have fixed an issue where if a user selects one channel other channels shouldn't disappear

Fixed: We have restricted users from putting 0 in Discounts & Fees field  when creating a booking from Tokeet

Fixed: Under Rentals, we have fixed an issue where Delete Whole Rental button appears disabled 

Fixed: Under Invoices, we have made the Invoice Template field mandatory when manually applying the invoice template

Fixed: We have fixed an issue where the user is getting kicked out of the app every time they click the Pay With Card button

Fixed: We have fixed an issue where the Search button for the interstitial widget doesn't work

Fixed: We have fixed an issue where Dynamic Group Rates do not show on the interstitial widget results page

Fixed: We have fixed an issue where a Rental is deleted in TV3 but not in Webready

Fixed: We have fixed an issue where Webready channel adjustment appears twice on the Rates calendar




TV3 UPDATES | July 01 - July 31 2022

We have made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates 

Updated: We have rolled out per rental pricing for TV3

Updated: We have released API integration with Holidu

Updated: In the Users module we are showing apostrophes in case the email address is long

Updated: We have added the booking source in the Inbox view

Updated: We have added the "Apply Invoice Template" option in the inbox view

Updated: We have made a change where when an admin user of a paying (not trial) account logs in to the Channel Manager and either their phone number or the account phone number is not populated they will see a popup to enter them

Updated: We have added a channel field on the Booking Fees popup so you can specify which fee should apply on which channel bookings

Fixed: We have fixed an issue where Discount, and Fees do not appear on Auto generated invoice

Fixed: We have fixed an issue with auto invoicing where the fee set on the template level is causing the fee set on the Rental level to appear twice

Fixed: We have fixed an issue with auto invoicing where a huge fee amount gets added to generated invoice automatically

Fixed: We have fixed an issue with invoicing where the Booking Fee shows twice on an invoice

Fixed: We have fixed an issue with auto invoicing where for dashboard bookings, discounts that are manually added to a booking are doubled when the automated invoice is created

Fixed: We have fixed an issue with the Signup button on the Registration page

Fixed: We have fixed an issue with Airbnb bookings where in case of a request to book status doesn't update to paid when the booking is confirmed

Fixed: We have fixed  an issue with the channels filter in invoice rules

Fixed: We have fixed an issue where when you add Webready channel adjustment it shows twice on Rates Calendar

Fixed: We have fixed an issue where the Tokeet Dashboard option was not showing in the Channels filter for Channel Adjustments

Fixed: We have fixed an issue where icons in the Inbox view are overlapping

Fixed: We have fixed an issue where Airbnb listings disappear on page refresh

Fixed: We have fixed an issue where payment terms from Vrbo don't show at step 2 of the wizard

Fixed: We have fixed an issue where chosen line item wasn't deleted from the invoice

Fixed: We have fixed an issue with data feeds where a 400 error was showing when you try to export data

Fixed: We have removed the date format from the front of From and Until fields on Add Rate popup 

Fixed: We have fixed an issue with invoices where the preview was displaying when you try to print it from the list view

Fixed: We have fixed a UI issue with the Actions icon in the Inbox view

Fixed: We have fixed a typo on the integrations page under Duve integration

Fixed: We have removed the following events from slack integration

Contract Signed, Contract Rejected, Time-based Event, iCal Import Error, Critical Error

Fixed: We have made the interstitial widget and search widget HTTPS compatible

Fixed: We have fixed a sorting issue with upcoming departure widget on the Dashboard

Fixed: We have fixed a sorting issue with the upcoming arrivals widget on Dashboard

Fixed: We have fixed a broken link with TV3 websites

Fixed: In Rentals module, we have rephrased "United Kingdom of Great Britain and Northern Ireland" to "United Kingdom" in the Country dropdown

Fixed: We have fixed an issue where the rates calendar was breaking

Fixed: We have fixed an issue where the time displays wrong (12 AM displays as 12 PM) under Account Info

Fixed: We have fixed an issue with Automation where the data dictionary icon wasn't showing when I try to edit the Push Notification trigger







Owner Center Updates | July 22, 2021

We have made some tweaks in Owner Center and provided users with the facility to select Booking Formula Total and Booking Total (Earlier it was only Booking Total).
If Booking Total is selected:  Calculations will be performed on basis of Booking Total.
If Booking Formula Total is selected: Calculations will be performed on basis of Booking Formula Total and if Booking Formula is not specified then Booking Total will be used.


We have also made some UI/UX changes. Following changes have been deployed to production

Updated: While creating payout rules ability to select Booking Formula Total along with Booking Total

Updated: Payout rules, moved status toggle to the top

Updated: Added "Exclude from invoice" checkbox with each line item

Fixed: We have fixed an issue where Marriott logo was broken on owner multi calendar

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