1-Tokeet integration App page updated
2- [Invoicing] Additional Guest Fee should be adjusted in the Rate field
3- Owner is not getting password reset email
4- Universal Search related all issues fixed
5- Rentals United internal server related errors resolved
6- GVR channel related bugs fixed
7- [LOS Discount] Per Night Modality related issues fixed
]]>[Operto] Disconnecting a rental does not remove it from Operto list
Power Reporting login is not working for a user
VRBO fees are not showing up.
Facebook Sign Up not working for Tokeet
[Inquiries] Updates in Airbnb reviews tab - Backend changes
Booking is showing wrong on Calendar
[Support Issue] Move a booking to a different rental, but user is getting "Overlapping Events error" even though the dates are available for 1night booking
Bookings overlapping issue on frontend
Moving booking from one rental to other is showing weird behavior
[Support Issue] Deleting ABB hold events (that were imported with the rental) did not trigger an availability push.
Invoice nightly rate is not auto populating
[Support Issue] Deleting ABB hold events (that were imported with the rental) did not trigger an availability push.
[Operto] Add Operto to the integrations page
[Inquiries] Updates in Airbnb reviews tab
Issues in Reservations Request accept and cancellation
Message Sender name is not displayed
[Operto] Getting Internal Server Error while trying to enable a property
[Operto} After connecting or disconnecting, button should be updated automatically
User is not able to print inquiries
[Operto] Implement Operto API
Operto Integration
Inquiry can be confirmed only from the ABB booking request sent to user by email or from the ABB site.
[invoices] Add due date column
[Operto smart lock] Add checkin_code to the Inquiry object and create a Data Token for it
[GVR] Implement pushing LOS-based Rates to Google API
[GVR] Fixing Error behavior should be consistent
Wrong standard rate currency returned when rental currency was changed
[Agoda] Error message display while pushing rates to Agoda
[Inquiries] Booking changes are not getting updated
Stop printing warning
Last Minute Discount in Price Settings are getting removed
Arrive and depart dates are missing from Downloaded invoices
[Airbnb] Implement two way sync for Airbnb API
Guest initiated alteration
Booking Status should be updated to Cancelled
Need a way to delete 10,000 Airbnb hold events
Booking Cancellation should not remove tags
[Tiket.com] Property Disappears after some time
[Agoda] Day Specific Prices are not pushed to Agoda when we have a dynamic rate
[Agoda] Error message display while pushing rates to Agoda
Reviews Templates
Team unsubscription
Owners is not able to view Rental
BDC Message Failure
[Vrbo] Add logs for listing info (xml) which shows what is missing when they are pulling out the listing
[Agoda] Day Specific Prices are not pushed to Agoda when we have a dynamic rate
Auto responder trigger
Trigger Scenario
BASIC LISTING MANAGEMENT
]]>POST requests with integer limit fails
Additional Guest Fee not appearing in Inbox
[Payments] Amount shouldn't go out of the box
When sending a message from TV3, email that gets sent to the guest has an empty attachment
Error while saving 2 way Sync
Error while saving Booking Preferences
[Templates] Details of Custom Branding template doesn't display
Airbnb Opportunities does not show list of all Rentals
[Channels->API] ACTIONS button shouldn't display till channel is not connected.
Checkout and Checkin Time is not getting updated
Checkout times are not Imported to tokeet from Airbnb for all rentals
Annual Plan User is shown Per Month
Unable to create Listing for Airbnb in Tokeet
Add Damage Deposit in list of Booking Fee
[Inquiries -> Opportunities] Add drop down for Accounts on frontend
]]>[Inquiries] When I book an inquiry, dates on the Calendar doesn't block till I don't close the overlay
Booking color is getting removed
Airbnb Listing Creation is not working for a specific user
[Invoice] Wrong Fee is getting displayed
Inquiries are getting marked as Paid
iCAL imports are coming as undefined
]]>🚀 Introducing Turbosuite: Revolutionizing Revenue Management 🚀
Are you ready to take your revenue management to the next level? Say hello to Turbosuite!
Who is Turbosuite?
They are the pioneers of revenue management, bringing together the power of big data analytics, artificial intelligence, and an expert revenue management team to help you maximize profitability.
What Turbosuite Offers:
Dynamic Pricing Tool: Their cutting-edge tool calculates smart prices using city data, demand elasticity, seasonality, occupancy, gap days, and cost analysis. Plus, enjoy the convenience of bulk editing functionality!
Booking Analyzer: Dive deep into customer behavior with their Booking Analyzer. Gain insights into ADR (Average Daily Rate), Revenue, Room Nights, and booking numbers like never before.
Click here to get started or check out our blog for more information.
]]>We’ve made some updates to the Airbnb API in Tokeet that allow for greater flexibility and visibility for your listings.
No longer will you be restricted from making updates to your listing content and pricing while connected to Tokeet. Our 2-way API sync allows you to make adjustments to your listing directly on Airbnb and have it instantly updated in Tokeet.
For more information on these updates, please see our blog here.
]]>We're pleased to announce our partnership with Alertify!
They're revolutionizing the way we manage properties with Smart Room Monitoring Solutions. Here's what they bring to the table:
Click here to get started or check out our blog for more information on Alertify.
]]>[Airbnb Booking Cancellation] User should see the same dialogue for booking cancellation in Inbox view
[Interstitial Widget] Change "Enquiry" to Inquiry for consistency across the app
[Forgot Password] RESET PASSWORD button doesn't enable when I fill in the fields
Billing Info does not show correct value
[Guests] Remove "Notes" column while importing guests via vCard
When user tries to edit guest name, it displays wrong details
[Inquiries] Multiple tooltips display when user hover over app icon.
[Multi Calendar] Clear Selections buttons
VRBO invoice is not getting marked as paid
VRBO Registration Number
Update message for Owner/HouseStaff/Read only roles
[GVR] Add ability to provide custom display name for the landing page
Unlink Selected
VRBO: Refundable Damage Fee
[GVR] Show the property link in the connection details
]]>Are you ready to take your vacation rental or hotel to the next level? Meet Operto, your partner in property automation! 🏨✨
Operto offers a range of cutting-edge solutions to boost your revenue and save you valuable time. Here's what you need to know:
🔹 Operto Tech: Revolutionize your property with smart locks, thermostats, sensors, and more. Create unforgettable guest experiences while increasing efficiency and revenue.
🔹 Operto Guest: Our web-based app streamlines property management tasks:
🔹 Operto Teams: Say goodbye to missed cleanings and inspections. Save hours on scheduling, billing, and payroll.
All of these amazing products come with Operto Connect, a centralized dashboard for all your operations.
Why choose Operto? Because they combine top-notch IoT hardware with user-friendly software to create unforgettable guest experiences while boosting your ROI. 🚀
Click here to get started or check out our blog for more information on Operto
]]>Exciting News Alert! Introducing Power Reporting, the latest addition to the Tokeet suite – Your Ultimate Vacation Rental Insights Tool. Unlock the power of data, streamline your business, and gain valuable insights with detailed reports and automated accounting. Try it FREE for 14 days through the App Store!
]]>When you select Add-ons -> Websites and Widgets, you get logged out.
[GVR] Pending status should appear in list view and Connection page
[Appstore] Power reporting pricing amount conflict
[Inquiries] Add an indicator if a message is sent from an external application e.g. Duve or Charge Automation
Add Power Reporting tool in TV3 Billing Info
]]>We're happy to announce our partnership with Aipex – the only vacation rental AI technology available both in-property and on guest's phones.
Ever wished your guests could have the ultimate property experience? Well, AIPEX turns that wish into reality. Imagine giving your guests the power of Amazon Alexa combined with their smartphones to explore your properties like never before. It's like having a virtual concierge that knows all about your spaces and the best local spots. 🗺️🎉
Whether you're hosting in a bustling city or a serene getaway, AIPEX has got you covered. With features that include voice-assisted checkouts, instant host communication, and even automated guest messaging through an Amazon Echo, it's a whole new level of convenience for both hosts and guests. And guess what? Your privacy is top-notch – no stored recordings. 🙅♂️🔒
But that's not all! AIPEX brings the future of hosting to your doorstep with its advanced Conversational AI. Think of it as your personalized property expert, available 24/7 to assist your guests with a million different interactions. And for those of you worried about complexity, worry not – AIPEX is all about simple setup and maximum results. Plus, who wouldn't love an Amazon Echo Show providing digital signage at an unbelievably low cost? 💬📈
So why wait? Join the league of hosts who've taken their guest experiences to the next level with AIPEX. 🚀 Boost bookings, enhance guest satisfaction, and revolutionize the way you host. With AIPEX, you're not just hosting; you're providing an unforgettable journey. Get started today and let AIPEX redefine hosting excellence.
Click here to get started or check out our blog for more information on Aipex.
]]>Tax does not appear on Invoices for Inquiries created through widgets
[GVR] Display the Rejection Reason
Non-refundable discounts
]]>We're thrilled to introduce Cleanster.com – your ultimate cleaning partner for seamless short-term rental turnovers!
Imagine automating your cleaner scheduling and enjoying worry-free hosting. Whether you bring your own cleaners or choose from their marketplace experts, Cleanster.com has got you covered.
Syncing flawlessly with Tokeet, you'll save time and enjoy real-time updates based on your reservations. Plus, with features like multilingual communication, instant media uploads, and reliable payments, Cleanster.com is your shortcut to stress-free hosting success.
Join 15,000+ satisfied hosts and 75,000+ professional cleaners who trust Cleanster.com for top-tier service.
Click here to get started or check out our blog for more information on Cleanster.
]]>Seamlessly gather essential guest information, such as names, emails, and phone numbers, through customized WiFi splash pages that showcase your brand.
StayFi allows you to Brand WiFi, collect guest data, and increase direct bookings – all while providing a better WiFi experience for vacation rental guests.
Collect emails from every guest, not just the booker and engage your guests with email & text marketing. You can also easily reduce WiFi issues with Smart Monitoring.
Click here to get started or check out our blog for more information on StayFi.
]]>[Slack Integration] New Channels are not appearing in the list
[Rentals United][CM2] auto disable the connection when the account credentials are incorrect/invalid
[Rentals United] Show a warning when the account credentials are incorrect/invalid
Add a button to review guest
]]>Fix Reviews UI
Cancellation dropdown is empty
[Inquiry reviews] Change text for review tab if it is expired
[Reviews] UI gets distorted for longer reviews
[Integrations] Error message display when I try to connect MailChimp integrations
[Websites] Users on Trial Plan are not able to access website
GVR Rentals are not appearing in Connection Lists on Channels Page
Invoice total is not showing correctly while previewing it
Read only role is not saving rental restrictions correctly.
[Inquiry Widget] User shouldn't be able to enter text in date fields
Ignore Phone number validation on registration page
Free Plan User should not be able to access Data Feeds
Manually added discounts or fees doesn't show in Update Quote Details popup
[GVR] Show meaningful error message if a website is not published
[Close Account] Update color of 'Close Account' button once it is disable
[Payment Rules] Need options for Tokeet Dashboard under channels
Add Policies and Rules information in Tokeet
[Airbnb Booking Preference] Line Items should not be shown if nothing is added
[Expenses] Filter inquiries of the selected rental
]]>[Airbnb] Update message if lead time is removed in the Airbnb Booking preferences
[User settings] In owner role add checkbox to show/hide booking charges section
[Websites] Add Postal Code in Rental Address on Website and Booking Engine
]]>Reload message appearing on TV3
Rates are not updating
[Rentals United] User is unable to set a house without any floors
Update Margins link on the Add Ons
[Airbnb] Add tooltip for Edit and Link button in Reviews/Opportunities and Notifications
Getting error while opening inquiries
Issues regarding Airbnb Reviews tab
[Tiket.com] Image appears broken under Connection Details
[Rates->Group Rates] Button text changes from DELETE ALL RATES to DELETE
Add Uzbekistan som - UZS currency to list of rental currencies
Ability to add overlapping hold events to the Tokeet calendar
Add a data token for Booking Formula in Data Dictionary
]]>As a friendly reminder, the free 3-week trial period for Owner Center officially concluded on July 23rd, 2023. Today, July 24th marks the beginning of the subscription period, and we want to ensure a seamless transition for all our valued property managers.
Action Required: When you log in, a popup will appear, impacting your access to the platform. To continue using Owner Center and enjoy all its features, simply click the "Yes, Proceed" button. By doing so, you'll effortlessly transition into the subscription plan and unlock all the functionalities you've grown to love.
We're grateful for your unwavering support, and as a token of appreciation, we're delighted to offer an exclusive 7-day trial extension for subscribed users. This extra time allows you to delve further into Owner Center's capabilities, ensuring it aligns perfectly with your property management needs.
Our dedicated support team is here to assist you throughout this process. If you have any questions or concerns, don't hesitate to reach out to us at support@ownercenter.net. We're more than happy to help.
Thank you for being an integral part of the Owner Center community. Your input is invaluable to us, and we remain committed to delivering a seamless property management experience that empowers you to achieve your goals efficiently.
]]>[Airbnb] Seeing error while saving Booking Preference
Basic Pricing And Availability
]]>Occupancy Taxes
Add Reviews tab in Airbnb Inquiries Detail View
CUSTOM BOOKING SETTINGS
]]>Double booking allow issue
[Tiket.com] CONTINUE button doesn't enable when I push an empty calendar
[Tiket.com] Channel Adjustments are not pushed to Tiket.com
[Rentals United] Fix booking handler errors
]]>Remove owner management from TV3 Billing Info page
'Something went wrong' Error appears for user account
[Airbnb] Booking Settings Update
[TAPI] Rates endpoint returns the base rate price instead of standard rate for tiket.com
[Tiket.com] Booking Fees and Taxes don't apply on Tiket.com bookings
[Tiket.com] Booking Charges are wrong when booking is created from Tiket.com
Implement Reviews API for Airbnb
[TAPI] Rate mapping for Tiket.com
[GVR] Add Activity Log section in the connection status
]]>[Airbnb] No data appearing in Reviews Opportunities and Notifications tabs on prod
[Tiket.com] Getting Internal server error while pushing availability if rates are not added for a Rental
[Tiket.com] Message should be clear in case of an error
Wheelhouse webhook
]]>Prevent parties, damage and neighbor complaints with the Minut sensor.
Minut is the co-host that cares for your home, guests and community.
The Minut sensor monitors noise, occupancy, motion and temperature in rental properties, helping to protect your homes, without sacrificing guest privacy.
With powerful automations and integrations, Minut empowers property managers to grow their businesses while keeping operations lean.
Only Minut gives you full insight from the inside of the property and will solve 94% of noise issues within 15 minutes.
Click here to get started or check out our blog for more information on Minut.
]]>[Airbnb] Automation Messages not appearing in message
New Releases:
Basic Discounts
Frontend work for Opportunities/Reviews/Notifications
Airbnb Opportunities
Implement Airbnb notifications for Tokeet front end
[Airbnb] Apply content validation on the Airbnb website and through the API
Reservation Cancellation
error when sending message
[Inquiries->Airbnb] Message sent to Airbnb are failing with error messages
Availability is not getting pushed to ABB
Implement Notifications API from Airbnb
Revolutionize the way you manage your properties with full control from anywhere in the world.
Jervis Systems is a guest access and smart home device automation platform that saves you time and resources, maximizes security and reduces expenses.
Automate check-in, manage devices and even reduce utility bills by automating property temperatures with this easy-to-use platform.
You’ll also be able to send notifications to guests and staff as well as simplify cleaning company access & tasks.
Click here to get started or check out our blog for more information on Jervis Systems.
]]>[House Staff] Remove Guest Name from User Permissions
Upcoming Departures not showing in Dashboard
Arrival Dashboard does not show all data
Removing Filter Icon is not proper in Airbnb Opportunities, Reviews and Notification tabs
Airbnb rate pushes issue
Messages from VRBO guests are not importing into Tokeet.
New logo is causing whole page to break
Airbnb sent a cancellation via webhook but, the specified booking is not cancelled in TV3
Add delivery status field in Message info
[GVR] Connection wizard UI
HVMI (Marriot) related change request
]]>KeyNinja is an AI-driven platform that offers cleaning and check-in services for short-term operators and homeowners across Australia.
Perfect for those who are based remotely or looking for a company to outsource their day-to-day operations, so they can focus on growing their portfolio.
KeyNinja streamlines short-stay property management workflows by digitising operations, automating tasks, and providing real-time updates.
Click here to get started or check out our blog for more information on KeyNinja.
]]>Unlock a world of opportunities for your organization with MovingLake - the #1 real-time API connector company.
Gain access to a comprehensive suite of tools and functionalities designed to streamline operations, boost efficiency, and drive growth.
MovingLake provides a competitive edge through enhanced personalization and customization capabilities. Tailor your services to meet the unique needs of your customers, deliver personalized experiences, and foster long-term loyalty.
It also lets you tap into real-time data, ensuring you have the most up-to-date information at your fingertips.
Click here to get started or check out our blog for more information on MovingLake.
]]>[Airbnb] Messages are not being sent to Airbnb
[GVR] Allow the user to connect to a Webready/Tokeet website
]]>Need an easy way to track your cleanings and keep everything in one central place? Lula.Cleaning allows you to automate your cleaning tasks, communicate with your team or external cleaners and manage much more!
Replace calendars, messengers, to-do lists and spreadsheets with a single platform!
Take advantage of guided onboarding at no extra cost.
Click here to get started or check out our blog for more information on Lula.Cleaning.
]]>[Airbnb API] Availability Push Logs does not appear
[Dashboard] Past Due Invoices section is appearing blank
]]>Looking for an easy way to inspect properties after a guest checks out? With this new integration, you’ll be able to do this from anywhere.
Paraspot enables property managers and hosts to conduct remote, AI-powered property inspections that highlight all the issues that occurred during a guest's stay and ensures that the property is in perfect condition for the next one.
Get insights on your properties remotely, along with reports and there is no app required.
Coupled with Tokeet, Paraspot fetches the data on the length of the stays and sends out reminders and links to the relevant people when an inspection has to be done.
Save time and money with this new reliable inspection system!
Click here to get started or check out our blog for more information on Paraspot.
]]>[Website] "Bookaback should be "Bookabach"
]]>[Hold Events] Reposition Color Picker button
[Discount Code] Entering space should be invalid.
Hold event notifications shouldn't display under bell icon
[Automations] Update Message
]]>Wheelhouse webhook
[Airbnb] Price Settings are not getting saved
]]>[Airbnb] Price Breakdown does not show Airbnb Fee
]]>Guest custom field issue
[Aribnb] Screen hangs on opening connection page
Marriot rates problem
[Airbnb] Multiple Inquiries are getting created for each message
Guest loading is giving errors
]]>We are happy to announce a new channel integration with Tiket.com!
What is Tiket.com?
Tiket.com is one of the biggest online travel agents in Indonesia which offers many choices of transportation tickets, accommodations, car rentals and tour packages.
In addition to these services, the platform also provides event ticketing for concerts, sports events, and other entertainment activities.
Travellers get all their holiday needs easier and cheaper through one platform with the Lowest Price Guarantee!
What does Tiket.com offer?
Features and Benefits of this integration are:
Why do people choose Tiket.com?
How do I integrate with Tiket.com?
To connect your Tokeet account to Tiket.com, please follow the steps in this set up guide.
]]>Pushing rate error in iPhone 14 pro max
Slack integration related issues
Getting error for invalid phone number
Multiple Bookings are created for Airbnb
[Booking Engine] Icon for Twitter link is incorrect
]]>Sorting is not correct on Tokeet Calendar
Multiple Bookings are created for Airbnb
]]>Every day, millions of users around the world use Google to plan their travels. Our integration with Google’s vacation rental platform makes it easy to share up-to-date rates, availability, photos, descriptions, and more for your vacation rental on Google.
Travelers can discover listings by browsing relevant keywords in Google Search, exploring destinations in Google Maps, or filtering for vacation rentals in Google Travel’s dedicated lodging search.
Google’s vacation rental platform offers a convenient and comprehensive platform for finding and booking vacation rentals, with the added benefits of trusted providers and user reviews.
Click here to get connected to Google’s vacation rental platform or check out our FAQs.
]]>Data feed is giving "504 Gateway Time-out" Error.
[HVMI] Unable to view Activity Logs for HVMI
Slack Channels are not loading
]]>[Invoices] Screen gets stuck while adding taxes
Overlapping Booking Message appears for Australia/Victoria time zone
]]>Update Turnoverbnb logo & description
[Sympl/Tokeet] Update Holidu Text description
]]>Booking Formula not applying to user bookings
Remove VRBO Listing min stay Validation
]]>[Booking Formula] Screen stuck when I try to edit Booking Formula
[Inquiries] Booking created through Email are marked as paid
]]>There seems to be a widespread phishing attempt ongoing within the Tokeet community. The first phishing emails appeared a few hours ago. Please be vigilant of any emails that appear to come from Tokeet. Please always check the following.
As always, if an email seems suspicious then it probably is a fraud. Please contact our support team via chat or email if you have any questions.
]]>Put 7 days timeout on [Close account] button, once it is submited.
Tiket.com API Integration
]]>Updated: We have added Created By column in the Expenses module
Updated: We have added the following additional information to the inquiry feed
Updated: Forgot password link now expire after a user has reset their password
Updated: We have added a grace period banner if card payment fails
Updated: On invoices, at the bottom right we have added additional lines to Itemize. Vat Total, Net Total (Without vat) and Gross Total (Including Vat)
Updated: We have added a new landing page that confirms verification when the user clicks on the email verification link
Updated: On Dashboard, we have added an entry in Activity Feed when someone adds/deletes a hold event
Updated: We have added Safely company to Tokeet/Sympl integrations page on the website
Updated: We have provided the ability to colour code hold events just like bookings
Updated: We have updated the rental requirement from 5 to 15 for connecting with Holidu
Updated: For Vrbo and Marriott users shouldn't be able to connect if Stripe is not connected as a payment gateway
Fixed: We have fixed an issue where the mobile app was not working for iPhone 14 Pro Max
Fixed: We are now showing guest secondary email addresses in the downloaded CSV file
Fixed: We have fixed an issue where the Total displays as 0 in the fired automation message when a booking is created from the Tokeet website
Fixed: We have fixed an Agenda calendar issue where Notes should be highlighted/unhighlighted without a refresh
Fixed: We have provided the facility to disconnect the last payment gateway even if it is set as default
Fixed: We have fixed an issue where If the apply booking fee is unchecked while creating a booking, tax should not be applied to that Fee
Fixed: We have fixed an issue where the page gets stuck when you click on the notifications icon
Fixed: For Rentals United we have fixed an issue where values under the connection status table and Activity Logs don't update
Fixed: Under User Settings, users shouldn't be able to type characters in the Phone field
New Features:
Need an addition to the Admin internal UI to manually enter Customer Happiness Scores
Bug Fixes:
User is seeing a wrong total on a manual booking in Tokeet
[Automations] Trigger is firing twice when event is Invoice Paid
]]>There’s no need to worry about who you’re renting to or what happens when something goes wrong with this new integration.
Safely provides short-term rental insurance with rigorous guest screening, and comprehensive insurance.
With a simple claims process and quick turnarounds, customers can stay focused on growing their business and providing the best experience.
Click here to get started or check out our blog for more information on Safely.
]]>Add Safely company into Tokeet/Sympl integrations page
[Calendar] Ability to color code hold events just like bookings
]]>Bug Fixes:
[User Settings] User shouldn't be able to type characters in Phone field
[Dashboard] Add an entry in Activity Feed when someone adds/deletes a hold event
Bug Fixes:
[Mobile] Issue with the app when using an iPhone
[Invoices] There comes a difference of one cent when I Preview or Print an invoice
Updated: In Expenses, we have disabled the Recurring Monthly field and added the following tooltip
This feature works only if you have entered the Due Date
Updated: We have updated the loading animation for TV3
Updated: We have put the Community link in the Get Help bubble
Updated: Added Sympl on the Login/Signup page
Updated: Added copy icon in front of data feed URL
Updated: We have provided the ability to set a pet fee for ABB listings
Updated: We have made the "Schedule Onboarding" button visible only to Paid users during their first paid month, this button should be hidden during the trial and after the first Paid month
Fixed: In inquiries, we have fixed an issue where the amount shouldn't lose focus while editing booking charges
Fixed: We have fixed an Expedia rate push issue, where the amount wasn't rounding properly
Fixed: We have fixed an issue where disabled payment gateways shouldn't show on an invoice
Fixed: We have fixed an issue with the inquiry widget where a user wasn't able to select the previous year
Fixed: We have rephrased the success message when a task is marked as complete
Fixed: We have fixed an issue where a user wasn't able to disconnect from Wheelhouse
Fixed: We have fixed an issue where files aren't accessible to guests when a message is sent from mobile
Fixed: We have fixed an issue where the round, green Reply button for inquiries and messages is always too low on the screen and hard to access
Fixed: We have fixed an issue where a user wasn't able to convert a Hold Event into a booking
Fixed: We have fixed an issue where users shouldn't be able to access websites after switching to Free Plan
Fixed: We have fixed an issue where setting one rental as Ready (green), other rental status changes to Not Ready (red)
Fixed: We have fixed an issue where Tasks are disappearing once created
Fixed: We have rephrased the message which shows when the booking is submitted from Booking Engine
]]>[Forgot Password] Forgot Password link should expire after user has reset their password
Grace period banner if Card Payment fails
[Invoices] On invoices, at the bottom right add additional lines be added to Itemize. Vat Total, Net Total (Without vat) and Gross Total (Including Vat)
Email verification link should open a landing page that confirms verification
Bug Fixes:
Mobile app not working for iphone 14 Pro Max
[Data Feeds] Getting 500 error when downloading inquiry feed
[Forgot Password] Don't show error messages at bottom of page
[Guests] "Secondary email addresses" doesn't download in CSV
Total display as 0 when booking is created from Tokeet website
[Agenda Calendar] Notes should be highlighted/unhighlighted without refresh
[Rentals] User can add a Rental without Name, Phone, and City by typing white spaces
[Payment Gateway] User should be able to disconnect if there is only gateway
[Payments] User should be able to disconnect last payment gateway even if it is set as default
Updated: You can now sign documents directly in the app. If you’re the only signer on a document, the Send button will be replaced with a Sign button. Clicking it will open the signing editor, which will allow you to sign and submit the completed document directly in the dashboard.
Updated: Multiple document signers can now upload a photo ID. The saved image will appear next to each signer’s name in the Inbox Details overlay.
Updated: In order to improve ease of use, the tooltips in the template editor have been revised and updated for improved clarity.
Updated: A new content block has been added to the template editor that will insert a specified user’s name into the template when it is sent.
Updated: You can now send templates directly from the Edit Template overlay. You no longer have to click out of the editor, just to send a template.
Fixed: When typing into the search field, while selecting a signer, the cursor would sometimes disappear after the first letter was typed. This issue has been fixed.
]]>Read Details link will open up following screen.
Through these changes we will promote our Latest Rategenie updates through our website as well.
[Expenses] Add Created By column in Expenses
[Data Feeds] Add following additional information in inquiry feed
Bug Fixes:
[Data Feed] Columns appears with Quote signs
[Data Feed] Downloaded Phone Number is not correct
Make the "Schedule Onboarding" button visible only to Paid users during their first paid month, this button should be hidden during the trial and after the first Paid month.
[Airbnb] Ability to set a pet fee for ABB listings
Bug Fixes:
Files are not accessible to guests
The round, green Reply button for inquiries and messages is always too low on the screen and hard to access
Unable to convert Hold Event into booking
[Websites] Users shouldn't be able to access websites after switching to Free Plan
[Rental Ready] Setting one rentals as Ready (green), other rental status changes to Not Ready (red).
Tasks are disappearing once created
[Data Feeds] Add copy icon in front of data feed URL
Bug Fixes:
[Websites->Other Pages] Mark "Toolbar Link Order" field with *
[Tasks] Update success toaster when I mark a task as Complete
[Custom Branding] When I add a logo in Custom Branding it doesn't show up
[Booking Engine] Change message as it is misleading
[Inquiries] Inquiries/Booking Paid status doesn't change
Unable to disconnect from Wheelhouse
Better understand your guests’ satisfaction through frequent resident feedback, online review generation and intuitive surveys.
Opinion is the #1 Resident Satisfaction Platform that helps you to know what is going well, and to identify and resolve issues in real time.
Streamline the process in which property managers collect, analyze, publicize, and act on resident feedback, to make life easy and provide powerful direction to help create a better resident experience.
Click here to get started or check out our blog for more information on Opiniion.
]]>[Expenses] Disable the Recurring Monthly field and add a tooltip
Update the loading animation for TV3
[Enhancement] Add Tokeet Community link under User Menu in Tokeet
Add Sympl on the Login/Signup page
Bug Fixes:
[Inquiries] Amount shouldn't lose focus while editing booking charges
For the Expedia rate push, always round off to the nearest penny
[Billing Info] All fields on "Add Credit Card" popup should be mandatory.
[Payments] When I fully scroll the dropdown, option start colliding with the label.
[Invoices] Disabled Payment Gateways shouldn't show on invoices
[Inquiry Widget] Unable to select 2021 as a year
Updated: During Sign Up and on the connection wizard we have added a captcha for Airbnb
Updated: We have added a Business Name field on step 3 of the Registration process
Updated: On Dashboard, we have updated the Book A Domo button link to point to the Tokeet Customer Success team
Updated: In the Channels module we have provided the ability to delete exported, imported iCal connections in bulk
Updated: Within Tokeet allow users to disconnect from Charge Automation and other third-party integrations
Updated: We have restricted unpaid Tokeet users from performing following Airbnb operations
1- Change Synchronization
2- Sync Images
3- Update Listing Details
4- Set Review Status
Updated: We have improved UX of fixing channel rentals errors
Updated: We have added a few amenities for Vrbo channel
Updated: We have fixed a Vrbo issue where Channel Information & Connection Information table were showing twice in Connection Detail
Fixed: Corrected a typo in the Airbnb success message
Fixed: On the Billing Info page we have fixed an issue where fields hide behind the UPDATE button if the Name on Card is long
Fixed: On the Billing Info page in the Subscribed Applications table we have rephrased "per rental per month" to "per month"
Fixed: In Invoice Templates, we have prevented users to add emojis in Notes (Payment Terms, Payment Instructions, and Notes)
Fixed: We have fixed an issue where TV3 is not showing the Automata icon next to messages sent by Automata
Fixed: While closing the account we have added validation for the email field
Fixed: We have fixed an issue where there was a mismatch in inquiries print preview
Fixed: We have fixed an issue where a user was not able to select the Tokeet rental location
Fixed: We have fixed an issue where the symbol for currencies other than $ is not correct for Push Notifications
Fixed: We have removed the maximum stay validation (30 nights) while creating booking
Fixed: On the Billing Info page we have fixed an issue where users on Yearly Plans are seeing per month in Subscribed App table
Fixed: In the Users module we have fixed an issue with the Language (English (American) option showing twice) dropdown
Fixed: We have hyperlinked guest portal link for automatic messages
Have your guest ID registration sent to the police and get the signed "Registry Form" in an easy, fast and secure way to comply with the legal requirements.
Check-in Scan is an award-winning app that can scan guest ID’s and collect their signature from your device allowing you to simplify guest check-in.
With this integration guests can self check-in, guest registry info is available 24/7 via the cloud and their data is instantly sent to the authorities in Spain & Portugal.
Click here to get started or check out our blog for more information on Check-in Scan.
]]>Take the guesswork out of pricing with Beyond.
Beyond is a complete revenue management solution for short-term rental managers and owners to get, grow, and keep revenue.
The easy-to-use platform includes a dynamic, demand-driven pricing tool with extensive market data that pairs with OTA distribution and a best-in-class booking engine.
On average, Beyond partners see about 10-40% increases in booking revenue in their first year, and we have helped thousands of property managers and property owners maximize their revenue.
Click here to get started or check out our blog for more information on Beyond.
]]>[Integrations] With in Tokeet allow users to disconnect from Charge Automation and other third party integrations
Bug Fixes:
[Push Notifications] Symbol for currencies other than $ is not correct for Push Notifications
Remove validation Maximum stay is 30 nights
[Guest Portal] Show same message for automated message as for manual
[User Settings] "English (American)" option display twice
[Billing Info] User on Yearly Plans are seeing per month in Subscribed App table
]]>[Channels] Ability to delete exported, imported iCal connections in bulk
Bug Fixes:
[Delete iCAL] Add tooltip for mass select and capitalize Delete button
[Close Account] Add validation for email field
[Inquiries] Mismatch in inquiries print preview
[Rentals] User is not able to select Tokeet rental location
]]>How would you like to get your rental property ready for the next guest, without all the work involved?
Doinn brings local accommodation owners or managers in touch with the best cleaning and laundry services.
Have confidence knowing you have cleaners you can trust with 0% no-shows. Dionn provides quality Cleaning, Laundry, and Linen Rentals with just 1 click.
Automatically schedule the services you need without wasting any more time managing your properties.
Click here to get started or check out our blog for more information on Dionn.
]]>
Fixed: User settings page was not working, it's fixed now.
Updated: Airbnb booking preference window, 9 months window and Dates unavailable by default option was missing. These fields are added now inside Rategenie.
]]>Add Captcha feature in ABB connect flow on signup
CLONE - Add Captcha feature in ABB connect flow on Connection Wizard
[Dashboard] Change "BOOK A DEMO" button link
Ask for Business Name on registration Step 3.
Bug Fixes:
[Airbnb] Typos in success message
[Billing Info] Expiry Date label hide behind the button if Name on Card is long
[Billing Info] Rephrase "per rental per month" to "per month"
[Invoice Templates] User should not be able to add emojis in instructions
TV3 is not showing the Automata icon next to messages sent by Automata
How would you like to list your rentals to 60+ first-class global and niche listing sites? Rentals United is an award-winning channel manager that aims to make it easier for professional property managers to grow their short-term rental business.
Rentals United is trusted by 60% of the world’s top property management companies!
Apart from channel management, you also benefit from guest communication, guest planner and a quality checker features.
Click here to get started or check out our blog for more information on Rentals United.
]]>Bug Fixes:
Updated: We have provided the facility to update existing guest details when converting hold events to bookings
Updated: When events overlap now we show a tooltip which shows info on all overlapping events
Updated: Provided ability to upload PDF files while adding expenses
Updated: Under Account Info, we now trim any spaces at the start or end of the Invoice No Prefix field
Updated: We have added a tooltip for the Invoice No Prefix field
Updated: Under Messages disabled Add Quote checkbox for Airbnb and Booking.com bookings
Updated: When a user adds their first payment gateway it should be automatically set to default
Updated: Under Rental Gallery we have added columns for Category and Description in the Image list view
Updated: We have made an update where under Channel Details holidu active listings should display at the end of the list
Updated: We have mapped House Rules in the HVMI listing details
Updated: We have provided the ability to create/update/delete group rates via CAPI
Updated: On Agenda Calendar notes icon should be highlighted only if there is an unread note
Updated: Under user details, we have provided the ability to select and deselect what house staff can and cannot see
Updated: We have provided support to remove booking fees for specific bookings i.e. direct bookings/repeat customers
Fixed: We have fixed an issue where for today's date, the system was using the base rate instead of the standard rate
Fixed: We have fixed an issue where Booking Charges in Print Preview don't match the Booking
Fixed: We have fixed an issue where the Interstitial widget doesn't show the primary image set in Rental.
Fixed: We have fixed an issue where the Additional Guest Fee gets removed when I add a discount/fee while updating booking charges
Fixed: We have fixed an issue where the Guest Portal link shows as text when a message is sent to a guest via Automata Trigger
Fixed: Under Automations we have fixed an issue where the "Last Triggered" column doesn't update if a user has selected all Channels and Rentals.
Fixed: We have fixed an issue where invoice service fails when payment instructions were added to the invoice template
Fixed: We have fixed an issue where the invoice wasn't automatically marked as Paid if Charge Invoice is checked and the invoice gets charged successfully
Fixed: We have fixed an issue with notifications where the user is getting notifications (built-in notifications, under the Bell icon in the top right corner) that the contract has been signed by the guest when it isn't
Fixed: We have fixed an issue where today's standard rates are not being pushed to channels
Fixed: We have fixed an issue where the application crashes when you click on a Vrbo booking
Fixed: We have fixed an issue where Group Rates are not being recognized by the interstitial results page
Also, we have removed the below filter and replaced it with the Status dropdown. Now you can download confirmed bookings, cancellations, and inquiries using the Status filter.
The purpose of this post is to make you aware of this change so that you can modify your workflows when the change goes live on Dec 01, 2022.
Ability to remove booking fees for specific bookings i.e. direct bookings/repeat customers
Bug Fixes:
[Invoices] Invoice rule doesn't fire and auto invoice is not generated
[Revenue->Profit & Loss] Total Income is wrong
Multi-award-winning channel manager, PMS, booking engine and payment collection - Beds24 is one of the most cost-effective, powerful, reliable and flexible all-in-one-solution which simplifies workflows and automates tasks.
Rategenie is now integrated with Beds 24 and is able to generate rates for this PMS. Beds24 users can use these rates for their bookings and rentals by connecting with Rategenie and syncing rates.
To get started click here or check out our blog for more information on Beds 24.
]]>For CAPI, an admin/PM would like the ability to create/update/delete group rates via API
[Invoice Template] Update Message in Set Due Date Rule pop up
Remove Operto & Donnin from Integrations page
[Agenda Calendar] Notes icon should be highlighted only if there is an unread note
[Enhancement Request] As a TV3 admin user, I would like the opportunity to select and deselect what my house staff can and cannot see
Bug Fixes:
[Interstitial Widget] Group Rate not being recognized by interstitial results page
[Booking Edit] Changing Dates should be enable or disable on run time
Unable to see Create Listings button on prod
[Rental Images] Add columns for Category and Description in Image list view
[Multi Calendar] When events overlap show information in the tooltip about items that are overlapping
Need a subscription for PAPI for EWA
[Expenses] Provide support to upload PDF files while adding expenses
Bug Fixes:
[Inquiries] Booking Charges in Print Preview doesn't match with Booking
[Widgets] Interstitial widget doesn't show primary image set in Rental.
[Inquiries] Additional Guest Fee gets removed when I add discount/fee while updating booking charges
[Inquiries] Guest Portal link shows as text when message is sent to guest via Automata Trigger.
[Billing Info] Add On pricing doesn't update when I move rental slider or update count
[Payments] Require a payment gateway set to Default
[Automations] "Last Triggered" column doesn't update if user has selected all Channels and Rentals.
[Invoice Template] If Payment Instructions are added, Invoicing Service fails
[Invoice] Invoice should be automatically marked as Paid if Charge Invoice is checked and invoice get charged successfully
User is getting notifications (built-in notifications, under the Bell icon in the top right corner) that the contract has been signed by the guest, when it isn't
Today's standard rates are not being pushed to channels
Rategenie is now integrated with Booking Automation!
Booking Automation is a channel and property management software that helps businesses manage front desk, housekeeping, online booking, and payment processing operations across multiple properties. Sync with all major channels including Airbnb, Booking.com, Expedia, TripAdvisor, and HomeAway.
On Booking Automation, you can automate your calendar, communication, prices, and payment collection. You are also able to have our own direct booking website and integrate with other tools.
Rategenie is now integrated with Booking Automation and is able to generate rates for this PMS. Booking Automation users can use these rates for their bookings and rentals by connecting with Rategenie and syncing rates and minimum stay requirements for two years.
To get started click here or check out our blog for more information on Booking Automation.
]]>[Enhancement Request] Update Existing Guest when converting Hold to Booking
Bug Fixes:
[Invoice No. Prefix] Add tooltip for Invoice Prefix field
Trim any spaces at the start or end of Invoice No Prefix
For "today" the system uses the base rate instead of the standard rate
[Inquiries->Airbnb] Quote details are not populating
Updated: [Rentals] We have added the following Amenities in the Rentals module
Updated: [Rentals] We have implemented a feature request where COPY TERMS button will allow you to copy Check-In Instructions, Check-Out Instructions, Directions, House Rules, and Special Instructions along with Payment Terms and Payment Instructions
Updated: [Booking Formula] Ability to select date period for a Booking Formula
Updated: [Rental Amenities] Add Tooltips for channel icons
Updated: [Hold Events] Added Created by column in Hold Events list
Updated: [Data Feeds] Add a check-box option to select the base/nightly rate instead of the total cost when downloading data feeds
Updated: [Data Feeds] Ability to filter inquiry data on basis of Source
Updated: [Rentals] Allow mass deletion of images from rentals
Updated: [Vrbo] Include timestamps for Availability Pull, Availability Push, and Rate Push
Fixed: [Invoice Rules] Sorting on Last Triggered is not working correctly
Fixed: [Inquiries/Bookings] User shouldn't be able to set negative nights while updating a booking
Fixed: [Registration] On Registration step 3, users can skip to step 4 even if they don't enter the phone number
Fixed: [LOS Discount] Remove the option to select Airbnb from production
Fixed: [Payment Rules] Channel Column does not display the correct value
Fixed: [Invoice Templates] In Invoice templates, the screen freezes after clicking on "Set Cost Formula"
Fixed: [Rates] We have fixed an issue where a strange rate mapping was showing under the Rate Mappings tab
Fixed: [Billing Info] We have fixed an issue to show Rategenie price up to 2 decimal places
Fixed: [Interstitial Widget] We have provided the ability to filter results on the basis of guest count
Fixed: [Interstitial Widget] Filter rentals from Results when maximum guests value is exceeded in search criteria
Fixed: [Airbnb] Typo of "posting" as "postig"
Fixed: [Invoices] We have fixed an issue where the browser gets stuck when accessing newly created auto invoice
Fixed: [Invoices] We have fixed an issue where the correct currency symbol wasn't showing with newly created auto invoices if it is other than $
Fixed: [Vrbo] Vrbo booking status is showing as paid
Fixed: [Vrbo API] Availability Push to Vrbo is failing in case of overlapping hold events
Fixed: [Vrbo] VRBO bookings are importing with the wrong timestamps for the guest_arrive and guest_depart fields
Fixed: [HVMI] Rentals doesn't show at step 2 of the connection
Fixed: [Airbnb] Airbnb import property feature is returning a 500 internal server error when there are asterisks in the property name
Fixed: [Holidu] Fees display wrongs for Holidu bookings
OwnerRez is internationally recognized as a leader in the vacation rental industry for channel management, CRM, PM, accounting, messaging and websites. Rategenie is now integrated with OwnerRez and is able to generate rates for this PMS. OwnerRez users can use these rates for their bookings and rentals by connecting with Rategenie and syncing rates.
After successfully connecting, Rategenie will send rates and minimum stay requirements for two years from today.
To get started click here or check out our blog for more information on OwnerRez.
]]>Bug Fixes:
Do you have repetitive, time consuming tasks that you’ll like to automate or have trouble keeping track of all aspects of your vacation rental business?
HKeeper is the all in one universal solution for any type of property management that helps you to manage your tasks, staff and data efficiently.
HKeeper software 100% simplifies and speeds up workflows, alleviating the burnout and fatigue that come from completing the same task over and over again on a daily basis.
What’s most important is that it has the power to scale as your businesses grow and workflows become more complex.
HKeeper is able to automate up to 70-90% of workflows.
Click here to get started or check out our blog for more information on HKeeper.
]]>[Enhancement] Add Created by column for Hold Events
[Data Feeds] Add a check-box option to select base/nightly rate instead of total cost when downloading data feeds
[Rentals] Move the Payment Terms checkbox up in the row
[Data Feeds] Ability to filter inquiry data on basis of Source
[Enhancement] Allow mass deletion of images from rentals
Bug Fixes:
[Payment Rules] Channel Column does not display correct value
In Invoice templates, the screen freezes after clicking on "Set Cost Formula"
Updated: The contact data field behaviors for forms and contracts have now been merged. Forms can now display designated contact fields as read-only, and contracts can now retrieve contact details from designated contact fields. Learn more about it here.
Updated: When signing into a user account that does not have a phone number saved, a popup will appear requesting that a phone number be added to the account.
Fixed: When sending templates that contained a rental or inquiry data field, the Assigned Booking field was not showing the guest booking in the search results. This issue has been fixed.
]]>[Rental Amenities] Add Tooltips for channel icons
Bug Fixes:
[Invoice Rules] Sorting on Last Triggered is not working correctly
User shouldn't be able to set negative nights while updating a booking
[Registration] On Registration step 3, users can skip to step 4 even if they don't enter the phone number
[LOS Discount] Remove option to select Airbnb from production