Won’t you like to offer guests their own unique experience when they book your rental? Increase guest satisfaction by tailoring the service they receive in their own language, available for them 24/7 at their fingertips.

Duve provides hospitality experts with a unified guest management solution, covering the entire digital guest journey from contactless check-in, through a branded guest app, an omnichannel communication hub, and an eCommerce/upselling platform offering the right service to the right guest at the right time.

Click here to get started or check out our blog for more information on Duve.

When Tokeet entered the market in 2016 we wanted to show that it was possible to deliver a high-quality software suite at a fraction of the cost being charged by other providers. Our success with that approach attracted many competitors to the market, and we recently conducted an analysis of how our prices compare to those competitors.

On July 25th, 2022 we will be changing our Tokeet channel manager prices to be more in line with the rest of the industry, allowing us to invest more into the product. Many of you will be happy to hear that we are switching to a per-rental pricing model, and there will be declining per unit prices in each tier as you grow. This change removes any feature restrictions within the product such that every account may access all features.

We will also provide yearly plans at a 20% discount for those who wish to save on their subscriptions.

Read more about our pricing change here. You can also see exactly what your new price will be by clicking here.

We’ve prepared an FAQ to answer your most important questions, click here.

Won’t you like the peace of mind when renting to guests to not have to worry about potential damages to your property or injuries to guests? Well, the SUPERHOG integration gives you exactly that!

By using SUPERHOG, you can be confident knowing your guests are who they say they are and rest easy knowing your properties are protected.

SUPERHOG independently verifies guests across all booking channels, seamlessly integrating with your pre/post-booking journey. Each validated booking is then protected by SUPERHOG’s industry-leading Host Guarantee that provides up to $5,000,000 of protection against guest damages. 

Click here to get started or check out our blog for more information on SUPERHOG.

Updated: We have added expiry date for invoices. Default expiry date will be 2 weeks from Due Date but you can set it up to 90 days in future from Due Date

Updated: We have added Bahraini Dinar as a currency in Tokeet

Updated: Added help articles link on in-app integrations page

Updated: We have added data token for Rental "Display Name" & "Postal Code" in Data Dictionary

Fixed: We have fixed a typo on the Tokeet website integrations page i.e. "Bookaback should be "Bookabach"

Fixed: In the Airbnb Pricing Settings overlay added missing currencies in the Listing Currency dropdown

Fixed: We have fixed an issue with Charge Automation invoices where Invoice ID, Guest name, and Rental name weren't displaying

Fixed: We have fixed a formatting issue with Booking.com messaging API

Fixed: We have fixed an issue where creating an invoice from template was resulting in an error

Fixed: We have fixed an issue where multiple overlays display when creating invoice from template

Fixed: We have fixed an issue where "Pay with card" button wasn't working in invoices

Fixed: We have fixed an issue where users were not able to access already existing files after implementation of secure file sharing application

Fixed: We have fixed an issue where a Vrbo booking was showing as Tokeet booking in web application

Are you interested in getting plugged into a large search engine that will help to acquire more revenue through increased bookings? With our latest API connection with the Holidu integration, you will be able to do just that. 

Holidu makes the search and booking of vacation rentals easy. They cater for various property types including, beachfront bungalows, sprawling villas, grand chateaus, cosy cabins, ski chalets, characterful townhouses, flats, apartments, and penthouses. 

Click here to get started or check out our blog for more information on Holidu.

We have made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates

Updated: We have provided Project Managers facility to securely share files with guests.

Updated: Added navigation to Availability Filter on Multi Calendar. Now we will redirect you to selected dates

Updated: Added a banner in these modules i.e. Rates, Multi Calendar, Planning Calendar, and Channels for Read-Only users

You don’t have access to change anything on this account

Updated: We have added the help icon on the in-app integrations page for different integrations

Updated: We have updated the integrations page with missing integrations

Updated: We have provided the ability to restrict Read-Only users to certain rentals

Updated: Added Logout option in secure file sharing application

Updated: We have provided Project Managers facility to remove invoice logos

Fixed: We have provided users with the facility to add line breaks in the Notes section of the Invoice Template

Fixed: We have fixed an error with pagination

Fixed: We have fixed an issue with search on the Booking Formula overlay

Fixed: We have fixed an issue with invoices where Display Name was displaying instead of Rental Name

Fixed: We have restricted Read-only users to access the channel connections page

Fixed: We have fixed an issue with Stripe activity log search

Fixed: We have fixed an issue with the Activity Feed on Dashboard where some of the bookings in the activity feed have the guest names before the listing name, and other bookings only have the listing name

Fixed: We have fixed an issue where attachments are not displayed correctly in message templates

Are you interested in acquiring more revenue through increased bookings? With our latest API connection with the Vrbo integration, you will be able to do just that. 

Vrbo is one of our highly anticipated channel partners that specializes in finding short term rentals for family vacations. With this API connection in Tokeet, you can look forward to managing rates, guest communications, and bookings from Vrbo directly within the Tokeet platform. 

Click here to get started or check out our blog for more information on Vrbo.

We have made some updates in the application to improve functionality & UI/UX along with fixing bugs. Below is a quick overview of these updates  

Updated: We have provided the facility to add rental specific Booking Formulas

Updated: We have provided the facility to download all emails (both primary & secondary) in the guest data feed

Updated: We have made an update to save invoice logos in Cloudinary instead of File Cabinet

Updated: We have updated the design of the left menu on the Channels page 

Updated: For users on the Trial and Fee plan we have added a tooltip on the Integrations page (MailChimp, Slack, Dropbox, and Wheelhouse) when they hover over CONNECT button

Updated: We have added the HelpDocs library and utilizing it for showing documentation in popups

Updated: We have made a few updates to the Tokeet website e.g. added the Marriott logo on the Channel Manager page and also updated a few integrations on the Integrations page

Updated: We have updated the tooltip in Push Rates & Availability popup to the following

Please create rate mappings for this property within Tokeet. Rate mappings added in Rategenie will not be considered

Updated: We have updated the info icon in the following modules

Users, Rates, Payments, Data Feeds, and Stealth

Updated: On the Integrations page within the app if a user is on Trial  we have disabled the CONNECT button for Partner API connected apps

Fixed: We have fixed an issue where the Edit Additional Guests popup wasn't showing when the user clicks on it in inquiry details

Fixed: We have fixed an issue where Tokeet emails are failing DKIM and SPF authentication

Fixed: We have fixed an issue with the REFRESH button in the Channels module where when we click on the button it moves the connections to Pending status

Fixed: We have fixed an issue where widgets are not loading

Fixed: We have fixed issues caused by Airbnb 64 bit Room ID

Fixed: We have fixed a few bugs related to Quotes

Fixed: We have fixed a few crashes related to the mobile applications and deployed latest Android and iOS build to Google Play and App Store  

Protect your vacation rental property and guests with the best short-term rental insurance on the market.

Enjoy peace of mind while you rent your properties, knowing that your business is not vulnerable.

InsuraGuest covers what your homeowners or landlord policy may not as it’s written exclusively for the vacation rental industry to give you the highest levels of protection at the best price.

InsuraGuest offers the most cost-effective general liability and supplemental insurance anywhere. Connect InsuraGuest today! No cost to enroll. Cancel any time.

Click here to get started or check out our blog for more information on InsuraGuest.

We are pleased to announce a new connectivity partnership with Homes & Villas by Marriott International!

Who is Homes & Villas by Marriott International?

Launched in 2019, Homes & Villas by Marriott International is an exclusive channel for professionally managed luxury properties. 

Marriott International brings its expertise and reputation for excellence to the short-term rentals market with this booking channel for high-end travelers.

All properties are carefully vetted before being included in this curated selection of luxury short-term rental homes, and Homes & Villas by Marriott International have strict criteria that all their listings must meet.

What does Homes & Villas by Marriott International offer?

Homes & Villas by Marriott International is not like other channels.

For a start, you won’t find any studio flats or shared homes on the platform. They only work with professional management companies that offer premium and luxury private homes. 

In order to pass the approval process, every home is evaluated in person or digitally to ensure it meets the brand’s high standards. Property managers will also have to maintain a higher level of service in accordance with the brand’s guidelines.

Guests who book with Homes & Villas by Marriott International can choose from a wide selection of unique private homes. According to their FAQ page, the channel offers everything from:

“Beachfront bungalows, sprawling villas, grand chateaus, cozy cabins, ski chalets, and characterful townhouses, flats, apartments, and penthouses. We have castles, too!”

From hidden gems in undiscovered locations to city center penthouses with spectacular views, there’s something to cater to all tastes. Every property is bursting with original character and offers a one-of-a-kind, unforgettable experience to the discerning traveler.

How does it work?

The company works with national, regional, and market-specific property management companies in hundreds of destinations around the world. They select property managers based on their expertise and experience, the quality of the homes, and the standard of service offered to both homeowners and guests.

Properties are subject to the same rigorous standards in design, comfort, safety, and service expected of Marriott International.

If you think that your properties may qualify, you can check through some of these requirements for listing on Homes & Villas by Marriott International:

• At least one bedroom – no studio apartments.
• Instantly bookable or bookable with 24-hour confirmation on certain luxury products.
• Minimum 3-night stay.
• 24/7 guest support.
• In-person welcome, or self-check-in.
• Premium quality linens and bathroom amenities.
• Fully-equipped kitchen and laundry facilities with home essentials provided, like cooking and cleaning products.
• High-speed internet connection.
• A premium or luxury design aesthetic.
• Professionally cleaned and in good condition.
• Fire safety equipment, including smoke and carbon monoxide alarms.

For help articles relating HVMI please click here!