Rategenie Updates | September 1, 2022

We have released the following updates:

1- We have redesigned our Integration page and added different PMS options there
2- We have updated our Listings page to adjust more PMS integration connections on that page. 

TV3 UPDATES | August 01 - August 31 2022

In the month of August, we made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates 

Updated: We have released a brand new Tokeet website. You can see it here https://www.tokeet.com/

Updated: We have provided the ability to clone inquiries/ bookings

Updated: We have updated the Add-Ons table to the Billing Info page

Updated: Within Tokeet we have provided the ability to disconnect from Vrbo 

Updated: We have added the Last Login column on the user's list

Updated: Under User Settings, we have updated the success message when Admin/PM adds a new user

Updated: Under User Settings, we have made sure that the checkbox for enabling Checklist should be available only for Property Managers

Updated: For newly implemented API channels i.e. Vrbo, Marriott, Holidu clicking on FIX should expand/close the list so users can see what is wrong 

Updated: On the Planning calendar, we have added the number of nights in the grey popup

Updated: For Airbnb, we have added Listing Status under Channels Details and in Connection Details

Updated: We have provided the ability to download booking formula value when exporting inquiry/booking report

Updated: For Airbnb, under Booking Preferences, we have added the "9 months in advance" option in the "How far in advance may a guest book?" dropdown

Updated: For paid invoices, we have made Expiry Date as Read Only

Updated: Under Invoices, we have added a tooltip for Expire Date field

Fixed: Under Invoices, we have fixed an issue where "Invoice No Prefix" doesn't apply when an invoice is created from the Invoice Template

Fixed: We have fixed an auto invoice issue where the Booking Fee description doesn't show on the automatically created invoice

Fixed: On Push All Rates overlay, we have fixed an issue where if a user selects one channel other channels shouldn't disappear

Fixed: We have restricted users from putting 0 in Discounts & Fees field  when creating a booking from Tokeet

Fixed: Under Rentals, we have fixed an issue where Delete Whole Rental button appears disabled 

Fixed: Under Invoices, we have made the Invoice Template field mandatory when manually applying the invoice template

Fixed: We have fixed an issue where the user is getting kicked out of the app every time they click the Pay With Card button

Fixed: We have fixed an issue where the Search button for the interstitial widget doesn't work

Fixed: We have fixed an issue where Dynamic Group Rates do not show on the interstitial widget results page

Fixed: We have fixed an issue where a Rental is deleted in TV3 but not in Webready

Fixed: We have fixed an issue where Webready channel adjustment appears twice on the Rates calendar




Introducing Margins v2

Get more insights into your vacation rental business with the totally rebuilt Margins! 

We’ve listened to your feedback and are now proud to say that Margins includes all the top reporting capabilities needed by property managers.

You can easily monitor your revenue and bookings, along with your taxes, discount codes and expenses. You can even add your booking formulas directly in Margins! 

Margins v2 covers the entire Tokeet platform - TV3, Sympl & Webready and demonstrates Tokeet's commitment to constantly improve every aspect of our product suite. 

Log in now to explore the new design or read here for what to expect.

TV3 UPDATES | July 01 - July 31 2022

We have made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates 

Updated: We have rolled out per rental pricing for TV3

Updated: We have released API integration with Holidu

Updated: In the Users module we are showing apostrophes in case the email address is long

Updated: We have added the booking source in the Inbox view

Updated: We have added the "Apply Invoice Template" option in the inbox view

Updated: We have made a change where when an admin user of a paying (not trial) account logs in to the Channel Manager and either their phone number or the account phone number is not populated they will see a popup to enter them

Updated: We have added a channel field on the Booking Fees popup so you can specify which fee should apply on which channel bookings

Fixed: We have fixed an issue where Discount, and Fees do not appear on Auto generated invoice

Fixed: We have fixed an issue with auto invoicing where the fee set on the template level is causing the fee set on the Rental level to appear twice

Fixed: We have fixed an issue with auto invoicing where a huge fee amount gets added to generated invoice automatically

Fixed: We have fixed an issue with invoicing where the Booking Fee shows twice on an invoice

Fixed: We have fixed an issue with auto invoicing where for dashboard bookings, discounts that are manually added to a booking are doubled when the automated invoice is created

Fixed: We have fixed an issue with the Signup button on the Registration page

Fixed: We have fixed an issue with Airbnb bookings where in case of a request to book status doesn't update to paid when the booking is confirmed

Fixed: We have fixed  an issue with the channels filter in invoice rules

Fixed: We have fixed an issue where when you add Webready channel adjustment it shows twice on Rates Calendar

Fixed: We have fixed an issue where the Tokeet Dashboard option was not showing in the Channels filter for Channel Adjustments

Fixed: We have fixed an issue where icons in the Inbox view are overlapping

Fixed: We have fixed an issue where Airbnb listings disappear on page refresh

Fixed: We have fixed an issue where payment terms from Vrbo don't show at step 2 of the wizard

Fixed: We have fixed an issue where chosen line item wasn't deleted from the invoice

Fixed: We have fixed an issue with data feeds where a 400 error was showing when you try to export data

Fixed: We have removed the date format from the front of From and Until fields on Add Rate popup 

Fixed: We have fixed an issue with invoices where the preview was displaying when you try to print it from the list view

Fixed: We have fixed a UI issue with the Actions icon in the Inbox view

Fixed: We have fixed a typo on the integrations page under Duve integration

Fixed: We have removed the following events from slack integration

Contract Signed, Contract Rejected, Time-based Event, iCal Import Error, Critical Error

Fixed: We have made the interstitial widget and search widget HTTPS compatible

Fixed: We have fixed a sorting issue with upcoming departure widget on the Dashboard

Fixed: We have fixed a sorting issue with the upcoming arrivals widget on Dashboard

Fixed: We have fixed a broken link with TV3 websites

Fixed: In Rentals module, we have rephrased "United Kingdom of Great Britain and Northern Ireland" to "United Kingdom" in the Country dropdown

Fixed: We have fixed an issue where the rates calendar was breaking

Fixed: We have fixed an issue where the time displays wrong (12 AM displays as 12 PM) under Account Info

Fixed: We have fixed an issue with Automation where the data dictionary icon wasn't showing when I try to edit the Push Notification trigger







Owner Center Updates | July 22, 2021

We have made some tweaks in Owner Center and provided users with the facility to select Booking Formula Total and Booking Total (Earlier it was only Booking Total).
If Booking Total is selected:  Calculations will be performed on basis of Booking Total.
If Booking Formula Total is selected: Calculations will be performed on basis of Booking Formula Total and if Booking Formula is not specified then Booking Total will be used.


We have also made some UI/UX changes. Following changes have been deployed to production

Updated: While creating payout rules ability to select Booking Formula Total along with Booking Total

Updated: Payout rules, moved status toggle to the top

Updated: Added "Exclude from invoice" checkbox with each line item

Fixed: We have fixed an issue where Marriott logo was broken on owner multi calendar

Signature Updates | July 21, 2022

We have made a number of updates and bug fixes this quarter, including:

Updated: A custom signing order can be set on templates and documents. This allows users to specify the order that the template or document must be completed by all the signers. Learn more about it here.

Updated: In order to improve security, new users are now required to verify their email address, once the user has been created.

Updated: The custom branding logo is now displayed larger on the success page that displays after a document has been signed, for increased visibility.

Updated: When sending templates or documents to signers manually, you can now designate specific text fields to be filled in manually before sending. This will allow you to insert read-only text into the field, and it will be displayed when the signer opens the document for signing. Learn more about it here.

Updated: Slight color modifications made to the template editor, in order to make select fields and signers more clearly visible.

Updated: Japanese translations have been added to the list of language options in the language menu. Learn more about it here.

Updated: Updated the photo ID request pop-up to mention 3 forms of national ID: passport, state ID, and driver's license.

Fixed: For long templates and documents, some fields were misaligned further down the document. This issue has been fixed.

Fixed: When sending templates with a Booking Confirmed trigger, the inquiry cost field was sometimes showing a value of 0. This issue has been fixed.

Fixed: The password reset email was being sent without a working link. This issue has been fixed.

Fixed: Deleted documents were appearing on the Documents tab of the Contact details overlay. This issue has been fixed.

Fixed: Contact fields in forms were displaying the word “Contact” twice. This issue has been fixed.

Fixed: The Preview button in the template editor was returning an error when it tried to open. This issue has been fixed.

Fixed: Translation errors have been corrected in the registration wizard. 

Duve is our newest partner!



Won’t you like to offer guests their own unique experience when they book your rental? Increase guest satisfaction by tailoring the service they receive in their own language, available for them 24/7 at their fingertips.

Duve provides hospitality experts with a unified guest management solution, covering the entire digital guest journey from contactless check-in, through a branded guest app, an omnichannel communication hub, and an eCommerce/upselling platform offering the right service to the right guest at the right time.

Click here to get started or check out our blog for more information on Duve.

2022 TV3 Pricing Change

When Tokeet entered the market in 2016 we wanted to show that it was possible to deliver a high-quality software suite at a fraction of the cost being charged by other providers. Our success with that approach attracted many competitors to the market, and we recently conducted an analysis of how our prices compare to those competitors.

On July 25th, 2022 we will be changing our Tokeet channel manager prices to be more in line with the rest of the industry, allowing us to invest more into the product. Many of you will be happy to hear that we are switching to a per-rental pricing model, and there will be declining per unit prices in each tier as you grow. This change removes any feature restrictions within the product such that every account may access all features.

We will also provide yearly plans at a 20% discount for those who wish to save on their subscriptions.

Read more about our pricing change here. You can also see exactly what your new price will be by clicking here.

We’ve prepared an FAQ to answer your most important questions, click here.

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