We have made a number of updates and bug fixes, including:

Fixed: Rentals types: Invalid rental types were showing on the Rental settings page under the Rental type dropdown. This is fixed now.

Updated: Russian language support option is added on the Signup page.

Fixed: Updated the Styling of the footer.

Updated:  We are Checking the user browser language to pick up the default language for Rategenie.

Fixed: Error messages were shown in English for forgot password page, even though the language selected was different. This is fixed

Updated: We have Added two new buttons on the Rategenie rates overlay screen: 1: Details and 2: Market. These options will allow users to navigate to their Rental settings and Rental market pages without closing the Rates calendar overlay page.

We have made a number of updates and bug fixes, including:

• Updated: We have Added "SAR - Saudi Arabian Riyal" as currency for rentals.
• Updated:  On Rentals detail view: Sleep Min & Max fields are converted to text fields.
• Fixed: Day-specific rule was Showing percentage sign on the list view for absolute adjustment. This is fixed now.
• Fixed: Date-specific rule entries are now displayed in order of the dates on the list view of strategy rules.

Interested in easily obtaining documents from guests and upselling upgrades & services to them? How about automatically validating, pre-authorizing and charging cards? With the ChargeAutomation integration, you will be able to do just that and much more.

ChargeAutomation is a Free online check-in tool that also has payment automation features. Use it to collect guest IDs, selfies, documents, and e-signatures. You can even provide guests with a customized guest portal & guidebook, along with the ability to chat and offer them upsells. 

The payment features let you set up pre-authorizations so you can collect security deposits and validate cards. You can also automate partial and full reservation payments, as well as issue refunds based on your cancellation and refund policy.  

Another great benefit is that there are over 120 payment gateways available for your guest to pay you with!

Click here to get started or check out our blog for more information on ChargeAutomation.

We have made a number of updates and bug fixes this month, including:

Updated: Added a banner for multi-language support after user logged in to the application

Updated: Added an indicator on the rates break down for min and max rate values. It will help property managers to understand which min , max rate value is getting applied on rates break down. Min, max rates values can be applied from Rental rate settings, Strategy settings or Seasonal rule settings.

Updated: Only admins should be able to access Billing Info page. Other role users will not be able to access billing page in Rategenie now.

In our quest to arm vacation rental managers with all the essential tools to have a profitable business, we are happy to announce the launch of our Partner Program!

What is the Tokeet Partner Program?

The Partner Program is a mutually beneficial partnership between Tokeet and like-minded companies with similar goals to build the VRM industry.  This allows Tokeet users to take advantage of additional tools and functionalities while also contributing to our partner’s success. 

How does the Tokeet Partner Program work?

To partner with Tokeet is very easy. After reaching out about a partnership, our team will guide you through the process. You have our full support from beginning to end!

After becoming familiar with the process and finalizing the agreement, you will be given access to our Partner API to begin development and testing. Once it is ready to launch, we will work with you to promote it to our collective customers.

What are the benefits of the Partner Program?

Some reasons to become a partner are to:

✔ Build shared goals for property managers

✔ Strengthen your product offering

✔  Boost your brand’s reach

✔ Pair with a trusted brand for greater opportunities

✔  Increase revenues

 ✔ Gain extra marketing support

 ✔ Increase customer satisfaction

How do I get started?

To get started, simply send us an email at support@tokeet.com or send us a message in our live chat to let us know you’re interested in a partnership. We will have our integrations team reach out to you who will guide you through the process.

Updated:
We're thrilled to announce that Rategenie is now available in the following languages:

Spanish, German, Italian, French, Dutch, Portuguese, Russian, English

Changing your language is very easy and can be done on the login page or by clicking on your profile while already logged in to the application. For further details please click here to read the multi-language help article.

Below, you can find the new changes that were made.

Updated: (Rental) Allow to Add a "Custom Value" for rental max/min sleep- Now User will be able to add a Max and Min sleep by adding any custom value for their rental inside Rategenie.
Fixed: Label issue on the Pricing page both in the application and website. 1st was labeled as '1th'. It's corrected now.
Fixed: Custom occupancy should consider occupancy for the whole month and not from the current date/day. Previously it was taking occupancy from the current day. This is fixed now.
Fixed: Custom occupancy: No occupancy adjustment was getting applied when the booking start date was from the last month and ending in future months. This is fixed now.
Fixed: Custom occupancy: 0 occupancy should have also picked up for the defined interval range 0-10. When there was no occupancy then the defined rate interval 0-10 values were not getting applied. This is fixed now. 

We have made a number of updates and bug fixes this month, including:
 
Updated - [New Rategenie subs from TV3 billing info page] Add a tooltip to redirect users toward the Rategenie billing page- We have added a tooltip on the TV3 billing page so that we can guide users to go to the Rategenie billing page for unsubs
Fixed - Migration issue causing the user to stop creating new rentals - There was an issue where users were not able to create new rentals inside Rategenie due to switching between Tokeet and Sympl multiple times.
Updated - [Strategy] Tooltips missing from Strategy type- When we mouse hover on the strategies name from the list of strategies then tooltips for different strategy types were missing. Tooltips are added now.
Updated - Added an option to Unsubs from Rategenie on Rategenie billing page in new UI
Updated - Replaced Rategenie new UI screenshots with the Rategenie new Walkthrough video
Updated - Listing page-Old UI: Label and tooltip should be according to new UI for Tokeet sync- On the Listings page in Rategenie, we have replaced the Tokeet Sync label with ‘Channel Manager’ sync to cover Tokeet/Sympl and Webready.
Fixed - User profile image: A user previously had to reload the page to see the updated image. This is fixed now.
Updated - On the Rates calendar rates break down, we have changed the label from Local Events to 'Special Events' to be consistent with the ‘Special Event’ rule label.
Fixed - Special Event rule max KM range label issue- Previously the label was saying min KM range is 10, even though that was the max KM range. This labeling issue has been fixed.
Fixed - The Appstore billing page did not show correct pricing when a user was subscribed to the Rategenie application. This has been fixed now.
Fixed - Room ID label was missing in connection detail view for all channels. This is fixed now.
Fixed - POP up for new UI keep was coming despite checking the box to 'don't show this message again. This has been fixed now.
Updated - For Rategenie stand-alone application we have redirected new Sympl users on the app store to subscribe to a paid plan.
Updated - The new Rategenie users will be subscribed according to new Rategenie rental base pricing plans.

Updated: [Owner Portal ->Statements] Updated the subtitle text to "Select a statement to view, or print."

Fixed: [Owner Portal] Booking Fees doesn't show separately on the booking details popup.

Fixed: [Owner Portal] Taxes and Additional Guest Fee values are not displayed on the booking details popup.

Fixed: [Owner Portal] Discount values are not displayed on the booking details popup.

Fixed: Webready's total was not factoring in on the Owner's report. This has been fixed.

Fixed: [Bookings] Correct Total doesn't display in Owner Center if there is a LOS Discount or Discount Code applied on a booking