GUEST DETAILS

We've updated the guest details page and moved most of the tables into a new tabbed panel UI component. This makes the page a lot cleaner and easier to manage, which is always our goal. We like the tabs and you'll probably see more of it across Tokeet going forward.

ADVANCED RATE MANAGEMENT

We've just released an upgraded rate management system with powerful features that allow you to get the most revenue from your rental. These features are intended to give you the power and flexibility that hotels and airlines have, but still keep things simple. Other PMS systems are offering these features as add-ons or upgrades to the base subscription. We're including our advanced rate management features as part of our core product. This means that even the free accounts have access to every single feature.


The features include:

  • Promotional rates which allow you to override your long-term rental rates for shot promotions or discounts.
  • Dynamic rates which can change, increase and decrease, dynamically as your availability changes.
  • Rate Mappings which allow you to quickly and easily update the rates on all of your connected channels with one click.
  • Automatic Rate Synchronization which allows your dynamic rates to be automatically pushed to your connected channels as your availability changes.
Check out our new Rates Management help center for more details. As always, if you have questions please don't hesitate to ask us. We're always just a click away.

SMS AND HTTP TRIGGERS

We've just released an improvement to the Tokeet Trigger feature which allows users to send SMS messages when an event occurs. This new feature adds to the existing ability to send email messages when an event occurs. For more detail about using SMS with Tokeet Triggers click here.

We've also released a new feature that allows users to make HTTP requests as the action of any trigger. Please click here for more details.

DUPLICATE RATES

We've just made rates management a little bit easier with the ability to duplicate rates within a rental. Need to create a new rate for a different category which is similar to an existing rate? No problem, just duplicate the existing rate!

Got questions? Just click the circle at the bottom right.

MOVE MESSAGES ACROSS INQUIRIES

We've spent a lot of time ensuring that email messages from guests get routed to the correct inquiry. We've implemented the same algorithm used by Gmail and other email clients and it works great. I would say that 99.99% of the time we get it correct. However, sometimes you may be messaging a guest across a few of their email accounts or multiple guests about the same booking and you need to move a message from one inquiry to another. Well now we've added the ability to delete individual messages and move messages from one inquiry to another.

Go into any inquiry detail then click on the View message thread link. This will take you to the Messages page. Now expand any message and you'll see the two buttons at the far right of the message body. Once button allows you to move a message while the other deletes the message from the thread.

Got questions? Just ask us.

FEEDS DASHBOARD


We've just released an upgrade to the Tokeet Alerts called Tokeet Feeds. Feeds will allow you to see the steady stream of messages coming into your account, pin messages at the top of your feed, or remove messages from your feed. The new feeds dashboard also shows you an activity feed with notes for new inquiries, bookings, invoice payments, and more. So now you'll have a comprehensive view of all the activities happening in your account and be able to coordinate responses to guests across your team.



We hope that this new feeds page will help those accounts with many users that need to coordinate tasks. The feeds dashboard is accessible from the top-right menu bar where Alerts used to be.

CUSTOM EXPENSE CATEGORIES

We fixed a bug that was preventing custom expense categories from showing in the left sidebar filter list. Now all your categories should display in the sidebar and you should be able to select custom categories when creating a new expense.


Introducing Rental Tags


You may now add tags to your rentals to help describe and filter your rentals on your rental calendars. You can add as many tags as you like and of course add the same tags to multiple rentals. To add tags simply go to your rental settings in Tokeet and click on the yellow setup button on the Basic Information page.

You will now see an option to filter your rental calendars based on tags. So if you have hundreds of rentals organizing and managing your rentals just got a lot easier.