MESSAGE CHARACTER ENCODING

If you've been seeing some illegible characters in your messages then rest assured we're working on resolving these. It's been an annoying issue that pops up every now and then as we try to manage encoding across all the message mediums.

The issue is that Tokeet was built to be multi-language. As such it must be able to handle all UTF-8 characters across the various languages. This seems simple, however as your message moves from the DB to the API and then out to the various channels (Email, SMS, Airbnb, Booking.com, etc) we must change encodings, strip some encodings, translate from UTF-8 to HTML encodings, from language-specific unicode to other forms, and so forth. This has resulted in a whack-a-mole type issue where we are constantly finding new, unhandled scenarios.

Please hang in there with us as we try to get this correct.

AN IMPROVED MULTI CALENDAR



Today the team released a new version of the multi calendar which we rebuilt from scratch. We built the new calendar to look almost exactly like the original, but it was rebuilt with large accounts in mind. Here are some key features of the new calendar:
  • The new calendar handles large datasets much better, i.e. faster loads, quicker transitions, better rendering. 
  • It is much, much faster than the original calendar.
  • It allows for changing the number of rows displayed in the table.
  • It has pagination so you can see all your rentals.
  • It has fast searching that responds quickly across hundreds of rentals.
We took the time and resources to rebuild this calendar to demonstrate our commitment to our large clients. We hope you enjoy it and please let us know if you see anything that's wrong. As you know we're always ready and willing to fix any issue.

SEARCH AND FILTER ON CHANNEL DETAILS

We've just added search and filter functionality to the Channel Details page. For those users who have lots of connections in any single channel you can now search for your connection via the channel property name. You may also filter linked and unlinked connections so you can find those new properties and get them linked quickly.

RENTAL RATES FILTER

We've added a filter to the rental rates so that you may select to show rates of a specific category only. This helps if you have lots of rates and want to edit a set category. The filter will hide rates from any other category which leaves you with a cleaner and less confusing table to manage.

REPORTING BUG

We've fixed a few reporting bugs. There was an error in the calculation of utilization across multiple rentals. Also, please note that revenue is attributed to the month a booking starts. So, if a booking spans two or more months, all revenue will be attributed to the first month. Finally, all rental-related metrics will use the current count of rentals in your account. So, utilization calculations are based on the current count of rentals and do not consider when a rental was actually added to your account and available for rent. This will cause the numbers to be off if you frequently add/remove rentals throughout the year.

GUEST DETAILS - EMAIL EDITING


We've changed the UI component used to edit a guest email. The previous component was confusing and unintuitive. We're now using a simply pop-up which allows your to add multiple emails for a guest and designate the primary email. Primary emails are used when communicating to guests.

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