New Releases:

• [Booking Formula] Not able to see Booking Formula on stage
• [Enhancement] Add Created by column for Hold Events
• [Enhancement Request][HomeAway] Add Merchant Name to Account Info section
• [Enhancement Request]Add "YourWelcome" in app integration page
• [Enhancement] Allow mass deletion of images from rentals
• [Checklist] Add Rental Ready dots
• [Billing Info] Replace this table with the Subscribed Applications table from the App Store
• [Rentals] Provide ability to download Rentals
• [Enhancement Request] Update Existing Guest when converting Hold to Booking
• Billing Info Page - Add "Close Account" button and "Update Card"
• [Enhancement Request-Booking Fees] Add ability to determine which fees added to the rentals should be applicable for which bookings

Bug Fixes:

• Remove icon for in-app tour from Dashboard
• [Close Account] Book A Call link should appear in new tab
• [Clone Booking] Source is shown as empty if user clones a Sympl Booking
• [API Channels] Duplicate "Channel Detail" tabs are appearing
• Issue with Auto Invoicing

In the month of October, we made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates 

Updated: We have provided the facility to update existing guest details when converting hold events to bookings

Updated: When events overlap now we show a tooltip which shows info on all overlapping events 

Updated: Provided ability to upload PDF files while adding expenses

Updated: Under Account Info, we now trim any spaces at the start or end of the Invoice No Prefix field

Updated: We have added a tooltip for the Invoice No Prefix field

Updated: Under Messages disabled Add Quote checkbox for Airbnb and Booking.com bookings

Updated: When a user adds their first payment gateway it should be automatically set to default

Updated: Under Rental Gallery we have added columns for Category and Description in the Image list view

Updated: We have made an update where under Channel Details holidu active listings should display at the end of the list

Updated: We have mapped House Rules in the HVMI listing details

Updated: We have provided the ability to create/update/delete group rates via CAPI

Updated: On Agenda Calendar notes icon should be highlighted only if there is an unread note

Updated: Under user details, we have provided the ability to select and deselect what house staff can and cannot see

Updated: We have provided support to remove booking fees for specific bookings i.e. direct bookings/repeat customers

Fixed: We have fixed an issue where for today's date, the system was using the base rate instead of the standard rate

Fixed: We have fixed an issue where Booking Charges in Print Preview don't match the Booking

Fixed: We have fixed an issue where the Interstitial widget doesn't show the primary image set in Rental.

Fixed: We have fixed an issue where the Additional Guest Fee gets removed when I add a discount/fee while updating booking charges

Fixed: We have fixed an issue where the Guest Portal link shows as text when a message is sent to a guest via Automata Trigger

Fixed: Under Automations we have fixed an issue where the "Last Triggered" column doesn't update if a user has selected all Channels and Rentals.

Fixed: We have fixed an issue where invoice service fails when payment instructions were added to the invoice template

Fixed: We have fixed an issue where the invoice wasn't automatically marked as Paid if Charge Invoice is checked and the invoice gets charged successfully

Fixed: We have fixed an issue with notifications where the user is getting notifications (built-in notifications, under the Bell icon in the top right corner) that the contract has been signed by the guest when it isn't

Fixed: We have fixed an issue where today's standard rates are not being pushed to channels

Fixed: We have fixed an issue where the application crashes when you click on a Vrbo booking

Fixed: We have fixed an issue where Group Rates are not being recognized by the interstitial results page

To better facilitate our customers we will be updating our inquiry data feed to include additional information. The following additional information will be available with inquiry data feeds

1. Guest secondary email
2. Guest phone
3. Guest address
4. Number of nights

Also, we have removed the below filter and replaced it with the Status dropdown. Now you can download confirmed bookings, cancellations, and inquiries using the Status filter.

The purpose of this post is to make you aware of this change so that you can modify your workflows when the change goes live on Dec 01, 2022.

New Features:

Ability to remove booking fees for specific bookings i.e. direct bookings/repeat customers

Bug Fixes:

[Invoices] Invoice rule doesn't fire and auto invoice is not generated

[Revenue->Profit & Loss] Total Income is wrong

Multi-award-winning channel manager, PMS, booking engine and payment collection - Beds24 is one of the most cost-effective, powerful, reliable and flexible all-in-one-solution which simplifies workflows and automates tasks. 

Rategenie is now integrated with Beds 24 and is able to generate rates for this PMS. Beds24 users can use these rates for their bookings and rentals by connecting with Rategenie and syncing rates.

To get started click here or check out our blog for more information on Beds 24.

New Features:

For CAPI, an admin/PM would like the ability to create/update/delete group rates via API

[Invoice Template] Update Message in Set Due Date Rule pop up

Remove Operto & Donnin from Integrations page

[Agenda Calendar] Notes icon should be highlighted only if there is an unread note

[Enhancement Request] As a TV3 admin user, I would like the opportunity to select and deselect what my house staff can and cannot see

Bug Fixes:

[Interstitial Widget]  Group Rate not being recognized by interstitial results page

[Booking Edit] Changing Dates should be enable or disable on run time

Unable to see Create Listings button on prod

New Features:

[Rental Images] Add columns for Category and Description in Image list view

[Multi Calendar] When events overlap show information in the tooltip about items that are overlapping

Need a subscription for PAPI for EWA

[Expenses] Provide support to upload PDF files while adding expenses

Bug Fixes:

[Inquiries] Booking Charges in Print Preview doesn't match with Booking

[Widgets] Interstitial widget doesn't show primary image set in Rental.

[Inquiries] Additional Guest Fee gets removed when I add discount/fee while updating booking charges

[Inquiries] Guest Portal link shows as text when message is sent to guest via Automata Trigger.

[Billing Info] Add On pricing doesn't update when I move rental slider or update count

[Payments] Require a payment gateway set to Default

[Automations] "Last Triggered" column doesn't update if user has selected all Channels and Rentals.

[Invoice Template] If Payment Instructions are added, Invoicing Service fails

[Invoice] Invoice should be automatically marked as Paid if Charge Invoice is checked and invoice get charged successfully

User is getting notifications (built-in notifications, under the Bell icon in the top right corner) that the contract has been signed by the guest, when it isn't

Today's standard rates are not being pushed to channels

Rategenie is now integrated with Booking Automation!

Booking Automation is a channel and property management software that helps businesses manage front desk, housekeeping, online booking, and payment processing operations across multiple properties. Sync with all major channels including Airbnb, Booking.com, Expedia, TripAdvisor, and HomeAway.

On Booking Automation, you can automate your calendar, communication, prices, and payment collection. You are also able to have our own direct booking website and integrate with other tools.

Rategenie is now integrated with Booking Automation and is able to generate rates for this PMS. Booking Automation users can use these rates for their bookings and rentals by connecting with Rategenie and syncing rates and minimum stay requirements for two years.

To get started click here or check out our blog for more information on Booking Automation.

New Features:

[Enhancement Request] Update Existing Guest when converting Hold to Booking

Bug Fixes:

[Invoice No. Prefix] Add tooltip for Invoice Prefix field

Trim any spaces at the start or end of Invoice No Prefix

For "today" the system uses the base rate instead of the standard rate

[Inquiries->Airbnb] Quote details are not populating