Interested in easily obtaining documents from guests and upselling upgrades & services to them? How about automatically validating, pre-authorizing and charging cards? With the ChargeAutomation integration, you will be able to do just that and much more.

ChargeAutomation is a Free online check-in tool that also has payment automation features. Use it to collect guest IDs, selfies, documents, and e-signatures. You can even provide guests with a customized guest portal & guidebook, along with the ability to chat and offer them upsells. 

The payment features let you set up pre-authorizations so you can collect security deposits and validate cards. You can also automate partial and full reservation payments, as well as issue refunds based on your cancellation and refund policy.  

Another great benefit is that there are over 120 payment gateways available for your guest to pay you with!

Click here to get started or check out our blog for more information on ChargeAutomation.

We have made a number of updates and bug fixes this month, including:

Updated: Added a banner for multi-language support after user logged in to the application

Updated: Added an indicator on the rates break down for min and max rate values. It will help property managers to understand which min , max rate value is getting applied on rates break down. Min, max rates values can be applied from Rental rate settings, Strategy settings or Seasonal rule settings.

Updated: Only admins should be able to access Billing Info page. Other role users will not be able to access billing page in Rategenie now.

In our quest to arm vacation rental managers with all the essential tools to have a profitable business, we are happy to announce the launch of our Partner Program!

What is the Tokeet Partner Program?

The Partner Program is a mutually beneficial partnership between Tokeet and like-minded companies with similar goals to build the VRM industry.  This allows Tokeet users to take advantage of additional tools and functionalities while also contributing to our partner’s success. 

How does the Tokeet Partner Program work?

To partner with Tokeet is very easy. After reaching out about a partnership, our team will guide you through the process. You have our full support from beginning to end!

After becoming familiar with the process and finalizing the agreement, you will be given access to our Partner API to begin development and testing. Once it is ready to launch, we will work with you to promote it to our collective customers.

What are the benefits of the Partner Program?

Some reasons to become a partner are to:

✔ Build shared goals for property managers

✔ Strengthen your product offering

✔  Boost your brand’s reach

✔ Pair with a trusted brand for greater opportunities

✔  Increase revenues

 ✔ Gain extra marketing support

 ✔ Increase customer satisfaction

How do I get started?

To get started, simply send us an email at support@tokeet.com or send us a message in our live chat to let us know you’re interested in a partnership. We will have our integrations team reach out to you who will guide you through the process.

Updated:
We're thrilled to announce that Rategenie is now available in the following languages:

Spanish, German, Italian, French, Dutch, Portuguese, Russian, English

Changing your language is very easy and can be done on the login page or by clicking on your profile while already logged in to the application. For further details please click here to read the multi-language help article.

We have made a number of updates and bug fixes this month, including:

Updated: If a signer tries to open a document that is already completed, they will now be taken to a landing page that explains why they can not edit the document further.

Updated: The billing info page can only be accessed by administrator users.

Fixed: If a contact uploaded a bad image file, the document could not be marked as completed. This issue has been resolved.

Fixed: The automation count in the sidebar was showing the incorrect number of automations for some accounts.

We have made a number of updates and bug fixes this month, including:

Updated: The channel filter is now available for Invoice Created and Invoice Paid events. This was previously restricted.

Updated: Tooltips have been added to the automation activity logs to increase the amount of information available when reviewing automation activity.

Updated: Tooltips have been added to the Automations table to provide more information when reviewing your list of automations.

Fixed: Users were temporarily unable to access the app through the login page or the addons button in TV3. This issue has been resolved.

Fixed: Text inserted through data fields were misaligned near the bottom of longer documents in the inbox and the preview. This issue has been resolved.

Fixed: When sending to some Booking.com guests, a bad email error message was returned, causing the send to fail. This issue has been resolved.

Below, you can find the new changes that were made.

Updated: (Rental) Allow to Add a "Custom Value" for rental max/min sleep- Now User will be able to add a Max and Min sleep by adding any custom value for their rental inside Rategenie.
Fixed: Label issue on the Pricing page both in the application and website. 1st was labeled as '1th'. It's corrected now.
Fixed: Custom occupancy should consider occupancy for the whole month and not from the current date/day. Previously it was taking occupancy from the current day. This is fixed now.
Fixed: Custom occupancy: No occupancy adjustment was getting applied when the booking start date was from the last month and ending in future months. This is fixed now.
Fixed: Custom occupancy: 0 occupancy should have also picked up for the defined interval range 0-10. When there was no occupancy then the defined rate interval 0-10 values were not getting applied. This is fixed now. 

Our world-class e-signing application just got a whole lot better. For years, you have been able to rely on Signature to create professional-quality documents for all of your legal needs. Whether that was requesting a signature for a lease agreement, retrieving key personal information with a guest form, or sending an easy-to-read printout, our users have made excellent use of Signature’s features, and we have definitely taken notice.

As a result of your excellent feedback, we have been hard at work on making improvements to our class-leading feature set. There is a lot to look forward to with this bold, new update.

A fresh new look!

The first thing that you will notice is that the UI has been completely redesigned. There is now more space to work, text is clean and easier to read, and the colors pop. The number of button clicks required to perform any particular action has been reduced. You will find navigating from point A to point B is now quicker and smoother.

Easier to use!

We heard your concerns about some features not being intuitive enough. We took that feedback and created the most easy-to-use interface on the market. Easy-click filters speed up the process of finding what you are looking for. Prominent placement of key action buttons, so that you are no longer clicking through menus to find the action you want. Tooltips, as well as help guide and video links, adorn every page and overlay, to ensure that information is always just a click away.

More powerful than ever before!

You wanted automations? Well, now you have them. Send your templates automatically, based on various booking events, an industry first! In the near future, we will be adding custom events that further expand this functionality. Preview your templates and documents while still in the editor. Now you can check to see if the fields you inserted will match the text in the file you uploaded.

All new pricing!

Along with the many improvements, we’re also introducing a new pricing plan that will make Signature even more affordable than before. Rather than selecting a plan based on the number of rentals in your account, why not pay only for what you use? The new pricing structure for Signature will charge you only for the templates you send to your contacts. This applies to templates sent using the send template feature, as well as templates sent using the new automations feature. The price decreases the more templates you send. Learn more about the new Signature pricing plan here.

Unbeatable value!

We have one more surprise for you. Signature can also be used completely for free. You read that right. We will now offer the ability to send and sign documents for no cost. With the new sign or send feature, you can create a one-time document and send it to any contacts in your address book, and users on your team, or you can type in a one-time recipient to be the signer. Simply prepare the document for signing, and send. There will be no cost at all. We wanted to deliver not only class-leading performance, and also unbeatable value. Sign in now, or register a new account, to give the new version of Signature a try! Signature, the ultimate solution for all your e-signing needs.

We have made a number of updates and bug fixes this month, including:
 
Updated - [New Rategenie subs from TV3 billing info page] Add a tooltip to redirect users toward the Rategenie billing page- We have added a tooltip on the TV3 billing page so that we can guide users to go to the Rategenie billing page for unsubs
Fixed - Migration issue causing the user to stop creating new rentals - There was an issue where users were not able to create new rentals inside Rategenie due to switching between Tokeet and Sympl multiple times.
Updated - [Strategy] Tooltips missing from Strategy type- When we mouse hover on the strategies name from the list of strategies then tooltips for different strategy types were missing. Tooltips are added now.
Updated - Added an option to Unsubs from Rategenie on Rategenie billing page in new UI
Updated - Replaced Rategenie new UI screenshots with the Rategenie new Walkthrough video
Updated - Listing page-Old UI: Label and tooltip should be according to new UI for Tokeet sync- On the Listings page in Rategenie, we have replaced the Tokeet Sync label with ‘Channel Manager’ sync to cover Tokeet/Sympl and Webready.
Fixed - User profile image: A user previously had to reload the page to see the updated image. This is fixed now.
Updated - On the Rates calendar rates break down, we have changed the label from Local Events to 'Special Events' to be consistent with the ‘Special Event’ rule label.
Fixed - Special Event rule max KM range label issue- Previously the label was saying min KM range is 10, even though that was the max KM range. This labeling issue has been fixed.
Fixed - The Appstore billing page did not show correct pricing when a user was subscribed to the Rategenie application. This has been fixed now.
Fixed - Room ID label was missing in connection detail view for all channels. This is fixed now.
Fixed - POP up for new UI keep was coming despite checking the box to 'don't show this message again. This has been fixed now.
Updated - For Rategenie stand-alone application we have redirected new Sympl users on the app store to subscribe to a paid plan.
Updated - The new Rategenie users will be subscribed according to new Rategenie rental base pricing plans.

Updated: [Owner Portal ->Statements] Updated the subtitle text to "Select a statement to view, or print."

Fixed: [Owner Portal] Booking Fees doesn't show separately on the booking details popup.

Fixed: [Owner Portal] Taxes and Additional Guest Fee values are not displayed on the booking details popup.

Fixed: [Owner Portal] Discount values are not displayed on the booking details popup.

Fixed: Webready's total was not factoring in on the Owner's report. This has been fixed.