How would you like to get your rental property ready for the next guest, without all the work involved?

Doinn brings local accommodation owners or managers in touch with the best cleaning and laundry services. 

Have confidence knowing you have cleaners you can trust with 0% no-shows. Dionn provides quality Cleaning, Laundry, and Linen Rentals with just 1 click.

Automatically schedule the services you need without wasting any more time managing your properties.

Click here to get started or check out our blog for more information on Dionn.

How would you like to list your rentals to 60+ first-class global and niche listing sites? Rentals United is an award-winning channel manager that aims to make it easier for professional property managers to grow their short-term rental business. 

Rentals United is trusted by 60% of the world’s top property management companies!

Apart from channel management, you also benefit from guest communication, guest planner and a quality checker features. 

Click here to get started or check out our blog for more information on Rentals United.

New Releases:

• [Booking Formula] Not able to see Booking Formula on stage
• [Enhancement] Add Created by column for Hold Events
• [Enhancement Request][HomeAway] Add Merchant Name to Account Info section
• [Enhancement Request]Add "YourWelcome" in app integration page
• [Enhancement] Allow mass deletion of images from rentals
• [Checklist] Add Rental Ready dots
• [Billing Info] Replace this table with the Subscribed Applications table from the App Store
• [Rentals] Provide ability to download Rentals
• [Enhancement Request] Update Existing Guest when converting Hold to Booking
• Billing Info Page - Add "Close Account" button and "Update Card"
• [Enhancement Request-Booking Fees] Add ability to determine which fees added to the rentals should be applicable for which bookings

Bug Fixes:

• Remove icon for in-app tour from Dashboard
• [Close Account] Book A Call link should appear in new tab
• [Clone Booking] Source is shown as empty if user clones a Sympl Booking
• [API Channels] Duplicate "Channel Detail" tabs are appearing
• Issue with Auto Invoicing

In the month of October, we made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates 

Updated: We have provided the facility to update existing guest details when converting hold events to bookings

Updated: When events overlap now we show a tooltip which shows info on all overlapping events 

Updated: Provided ability to upload PDF files while adding expenses

Updated: Under Account Info, we now trim any spaces at the start or end of the Invoice No Prefix field

Updated: We have added a tooltip for the Invoice No Prefix field

Updated: Under Messages disabled Add Quote checkbox for Airbnb and Booking.com bookings

Updated: When a user adds their first payment gateway it should be automatically set to default

Updated: Under Rental Gallery we have added columns for Category and Description in the Image list view

Updated: We have made an update where under Channel Details holidu active listings should display at the end of the list

Updated: We have mapped House Rules in the HVMI listing details

Updated: We have provided the ability to create/update/delete group rates via CAPI

Updated: On Agenda Calendar notes icon should be highlighted only if there is an unread note

Updated: Under user details, we have provided the ability to select and deselect what house staff can and cannot see

Updated: We have provided support to remove booking fees for specific bookings i.e. direct bookings/repeat customers

Fixed: We have fixed an issue where for today's date, the system was using the base rate instead of the standard rate

Fixed: We have fixed an issue where Booking Charges in Print Preview don't match the Booking

Fixed: We have fixed an issue where the Interstitial widget doesn't show the primary image set in Rental.

Fixed: We have fixed an issue where the Additional Guest Fee gets removed when I add a discount/fee while updating booking charges

Fixed: We have fixed an issue where the Guest Portal link shows as text when a message is sent to a guest via Automata Trigger

Fixed: Under Automations we have fixed an issue where the "Last Triggered" column doesn't update if a user has selected all Channels and Rentals.

Fixed: We have fixed an issue where invoice service fails when payment instructions were added to the invoice template

Fixed: We have fixed an issue where the invoice wasn't automatically marked as Paid if Charge Invoice is checked and the invoice gets charged successfully

Fixed: We have fixed an issue with notifications where the user is getting notifications (built-in notifications, under the Bell icon in the top right corner) that the contract has been signed by the guest when it isn't

Fixed: We have fixed an issue where today's standard rates are not being pushed to channels

Fixed: We have fixed an issue where the application crashes when you click on a Vrbo booking

Fixed: We have fixed an issue where Group Rates are not being recognized by the interstitial results page

To better facilitate our customers we will be updating our inquiry data feed to include additional information. The following additional information will be available with inquiry data feeds

1. Guest secondary email
2. Guest phone
3. Guest address
4. Number of nights

Also, we have removed the below filter and replaced it with the Status dropdown. Now you can download confirmed bookings, cancellations, and inquiries using the Status filter.

The purpose of this post is to make you aware of this change so that you can modify your workflows when the change goes live on Dec 01, 2022.

Multi-award-winning channel manager, PMS, booking engine and payment collection - Beds24 is one of the most cost-effective, powerful, reliable and flexible all-in-one-solution which simplifies workflows and automates tasks. 

Rategenie is now integrated with Beds 24 and is able to generate rates for this PMS. Beds24 users can use these rates for their bookings and rentals by connecting with Rategenie and syncing rates.

To get started click here or check out our blog for more information on Beds 24.

Rategenie is now integrated with Booking Automation!

Booking Automation is a channel and property management software that helps businesses manage front desk, housekeeping, online booking, and payment processing operations across multiple properties. Sync with all major channels including Airbnb, Booking.com, Expedia, TripAdvisor, and HomeAway.

On Booking Automation, you can automate your calendar, communication, prices, and payment collection. You are also able to have our own direct booking website and integrate with other tools.

Rategenie is now integrated with Booking Automation and is able to generate rates for this PMS. Booking Automation users can use these rates for their bookings and rentals by connecting with Rategenie and syncing rates and minimum stay requirements for two years.

To get started click here or check out our blog for more information on Booking Automation.

In the month of September, we made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates 

Updated: [Rentals] We have added the following Amenities in the Rentals module

1. Fridge
2. Bath
3. Shower
4. Washing Machine
5. Coffee Maker
6. Baby Cot
7. High Chair
8. Smoke Alarms
9. Dedicated Workspace
10. Microwave
11. Outdoor Dining Area
12. Lift

Updated: [Rentals] We have implemented a feature request where COPY TERMS button will allow you to copy Check-In Instructions, Check-Out Instructions, Directions, House Rules, and Special Instructions along with Payment Terms and Payment Instructions

Updated: [Booking Formula] Ability to select date period for a Booking Formula

Updated: [Rental Amenities] Add Tooltips for channel icons

Updated: [Hold Events] Added Created by column in Hold Events list

Updated: [Data Feeds] Add a check-box option to select the base/nightly rate instead of the total cost when downloading data feeds

Updated: [Data Feeds] Ability to filter inquiry data on basis of Source

Updated: [Rentals] Allow mass deletion of images from rentals

Updated: [Vrbo] Include timestamps for Availability Pull, Availability Push, and Rate Push

Fixed: [Invoice Rules] Sorting on Last Triggered is not working correctly

Fixed: [Inquiries/Bookings] User shouldn't be able to set negative nights while updating a booking

Fixed: [Registration] On Registration step 3, users can skip to step 4 even if they don't enter the phone number

Fixed: [LOS Discount] Remove the option to select Airbnb from production

Fixed: [Payment Rules] Channel Column does not display the correct value

Fixed: [Invoice Templates] In Invoice templates, the screen freezes after clicking on "Set Cost Formula"

Fixed: [Rates] We have fixed an issue where a strange rate mapping was showing under the Rate Mappings tab

Fixed: [Billing Info] We have fixed an issue to show Rategenie price up to 2 decimal places

Fixed: [Interstitial Widget] We have provided the ability to filter results on the basis of guest count

Fixed: [Interstitial Widget]  Filter rentals from Results when maximum guests value is exceeded in search criteria

Fixed: [Airbnb] Typo of "posting" as "postig"

Fixed: [Invoices] We have fixed an issue where the browser gets stuck when accessing newly created auto invoice

Fixed: [Invoices] We have fixed an issue where the correct currency symbol wasn't showing with newly created auto invoices if it is other than $

Fixed:  [Vrbo] Vrbo booking status is showing as paid

Fixed: [Vrbo API] Availability Push to Vrbo is failing in case of overlapping hold events

Fixed: [Vrbo] VRBO bookings are importing with the wrong timestamps for the guest_arrive and guest_depart fields

Fixed: [HVMI] Rentals doesn't show at step 2 of the connection

Fixed: [Airbnb] Airbnb import property feature is returning a 500 internal server error when there are asterisks in the property name

Fixed: [Holidu] Fees display wrongs for Holidu bookings

OwnerRez is internationally recognized as a leader in the vacation rental industry for channel management, CRM, PM, accounting, messaging and websites. Rategenie is now integrated with OwnerRez and is able to generate rates for this PMS. OwnerRez users can use these rates for their bookings and rentals by connecting with Rategenie and syncing rates.

After successfully connecting, Rategenie will send rates and minimum stay requirements for two years from today.

To get started click here or check out our blog for more information on OwnerRez.