RATEGENIE UPDATES | AUGUST 10TH 2021

We have made a number of updates and bug fixes this month, including:
 
Updated - [New Rategenie subs from TV3 billing info page] Add a tooltip to redirect users toward the Rategenie billing page- We have added a tooltip on the TV3 billing page so that we can guide users to go to the Rategenie billing page for unsubs
Fixed - Migration issue causing the user to stop creating new rentals - There was an issue where users were not able to create new rentals inside Rategenie due to switching between Tokeet and Sympl multiple times.
Updated - [Strategy] Tooltips missing from Strategy type- When we mouse hover on the strategies name from the list of strategies then tooltips for different strategy types were missing. Tooltips are added now.
Updated - Added an option to Unsubs from Rategenie on Rategenie billing page in new UI
Updated - Replaced Rategenie new UI screenshots with the Rategenie new Walkthrough video
Updated - Listing page-Old UI: Label and tooltip should be according to new UI for Tokeet sync- On the Listings page in Rategenie, we have replaced the Tokeet Sync label with ‘Channel Manager’ sync to cover Tokeet/Sympl and Webready.
Fixed - User profile image: A user previously had to reload the page to see the updated image. This is fixed now.
Updated - On the Rates calendar rates break down, we have changed the label from Local Events to 'Special Events' to be consistent with the ‘Special Event’ rule label.
Fixed - Special Event rule max KM range label issue- Previously the label was saying min KM range is 10, even though that was the max KM range. This labeling issue has been fixed.
Fixed - The Appstore billing page did not show correct pricing when a user was subscribed to the Rategenie application. This has been fixed now.
Fixed - Room ID label was missing in connection detail view for all channels. This is fixed now.
Fixed - POP up for new UI keep was coming despite checking the box to 'don't show this message again. This has been fixed now.
Updated - For Rategenie stand-alone application we have redirected new Sympl users on the app store to subscribe to a paid plan.
Updated - The new Rategenie users will be subscribed according to new Rategenie rental base pricing plans.

RATEGENIE UPDATES | JANURAY 01- JANURAY 12 [2021]

We have added a new feature in Rategenie called "Length of Stay (LOS) discounts". Using this option, you will be able to set different length of stay discounts. Length-of-stay discounts apply to the length you choose or longer. For example, weekly discounts apply to reservations that are 7 days or longer. If you offer multiple length-of-stay discounts, the longest discount will be applied.

Please note that currently, LOS discounts are available only for the channels Tokeet/Sympl and Webready.

RATEGENIE UPDATES | NOVEMBER 1- DECEMBER 7 [2020]

We have added a new Rategenie feature which allows users to estimate the cost of any booking using the Cost estimator feature on the Rates calendar page. Now, using the Cost Estimator feature, you can estimate the cost of your bookings on different channels like Airbnb, Booking.com, etc without using the Tokeet channel manager. Simply go to the Actions button in Rategenie and click on Estimator and then follow the steps on the pop-up screen.

Please note that rental base rate settings are required in order to view the rates for any booking.

For more detail, please go through the Rategenie help guide: https://rategenie.io/help/rates/cost-estimator

AUTOMATA UPDATES | JULY 10TH - OCTOBER 16TH [2020]

  • We have made a number of updates and bug fixes this year, including:
Updated: A new Automata Portal has been added to the Help widget. This allows users to submit and vote on suggestions for new features in the app.

Updated: The Exclusion List switch, on the trigger overlay, has been given a label, to go along with the tooltip that was already in place. This should make it easier to understand what the switch does.

Updated: Sympl and Checklist logos were added to the login page. This allows users to quickly navigate to those new products directly from the Automata login page.

Fixed: Message templates were assigned to the wrong triggers. This occurred when editing multiple templates in multiple triggers. This issue has been fixed.

Fixed: The delete button on the Templates page was enabled, even when no templates were selected in the list. This issue has been fixed.

Fixed: When editing the column headers on the Triggers and Bookings pages, the column options were displayed in multiple rows. This issue has been fixed.

Fixed: When inserting a hyperlink into a template, the URL field was not visible through the sides of the template body window. This issue has been fixed.

Fixed: When a contract trigger fired, the guest name and channel name were not properly displayed on the Recent Activity page. This issue has been fixed.

Fixed: Some users received a bad request error message that was appearing when attempting to save a template or trigger. The template and trigger would still save correctly, but the error message created some confusion. This issue has been fixed.

Fixed: When creating a workflow from a sample, the different sample options were not displaying the correct collection of triggers. This issue has been fixed.

RATEGENIE UPDATES | AUGUST 1ST - AUGUST 12TH [2020]

  • We have made a number of updates and bug fixes this month, including:

Updated: We have introduced a new Custom Feed strategy in Rategenie. Using this strategy, users will be able to feed their custom rates for each day by manually uploading a CSV from their computer or by entering a public feed URL of their custom rates that we will use to pull the feed data at least once per day.

Updated: On the strategies list view page, we have updated the strategies overview video to include a brief introduction to our new Custom Feed strategy.

Updated: After user login on the Rategenie page, we have added an in-app wizard to help our Rategenie users to get all the details about our latest Custom Feed strategy and other new features that we have added in Rategenie

RATEGENIE UPDATES | JUNE 17TH - JULY 31ST [2020]

  • We have made a number of updates and bug fixes this month, including:

Updated: We have added a new weather rule. Using this rule, you will be able to adjust your rental rates according to the weather forecast. 

Update: On the rental overlay, we have added an option to set an alternate location inside Rategenie to get market data without interfering with your rental's primary address.

Update: On the rental overlay, we have added an option to set an alternate bedroom count option inside Rategenie. This will allow you to get rates that are comparable to your competitors without interfering with your Tokeet rental data.

Update: The location tab on the rental overlay is renamed to 'Settings'.

Updated: Added HomeToGo and Sympl in the integration section of Rategenie.

Updated: We have added a reason text field while setting up manual rates for your rentals.

AUTOMATA UPDATES | JUNE 9TH - JULY 10TH [2020]

  • We have made a number of updates and bug fixes for this period, including:

Fixed: Users with a valid Tokeet trial were being shown the banner saying that Automata would not work without a valid subscription, even though the app was still fully functional. This banner now only shows when there is no Automata subscription, and a Tokeet account is no longer on trial.

Fixed: The Insert Link button for inserting hyperlinks into a template was not working for some users. This has been fixed.

Fixed: The *|RENTAL:WEBSITES|* data token was not properly inserting the Tokeet website URL into outgoing templates. This has been fixed.

Fixed: When editing templates in multiple triggers, the first template that was edited was being assigned to the other triggers that were edited afterward. This has been fixed now.

RATEGENIE UPDATES | MAY 25TH - JUNE 17TH [2020]

  • We have made a number of updates and bug fixes this month, including:
Updated: We have added a new filter for Rental Amenities in the Rategenie filter list.

Fixed: We have truncated the user name when the username is too long so that the UI is not disturbed.

Fixed: We have removed the year selection option for the Seasonal rule in order to avoid the wrong rates issue due to overlapping years.

Fixed: For the Seasonal rule, when there was a leap year, rates were not showing correctly on the rates calendar page. This is fixed now.


AUTOMATA UPDATES | MAY 25TH - JUNE 9TH [2020]

  • We have made a number of updates and bug fixes this year, including:

Fixed: When an inquiry-related data token was included in a Signature contract, sending the contract using an Automata trigger would sometimes result in only the Tokeet User receiving the contract, and not the guest. After the fix, the Tokeet User and the guest receive the triggered contract in all situations.

Fixed: When a trigger was unsuccessful, and an error message was available for the situation, the error log was no longer visible in the dashboard. After the fix, the error log is now available for an unsuccessful trigger that has qualified error messages. This can be viewed on the Recent Activity page, with the Error Log action, or on the trigger activity tab, by clicking on an event entry in the table.

Fixed: On the Booking Details overlay, the Messages tab was no longer showing the messages that had been sent for the booking. After the fix, messages that were not visible before will now be shown.

Show Previous EntriesShow Previous Entries