RATEGENIE UPDATES | APRIL 15TH - MAY 25TH [2020]

  • We have made a number of updates and bug fixes this month, including:

Updated: Added an alert in the bell icon section for disabled/pending listings of any channel, to help users to quickly fix the issue of disabled/pending listings in Tokeet.

Updated: On the Rates multi-calendar view, we have added the ability to click and drag both horizontally and vertically, in order to add a manual rate for multiple rentals in one go.

Updated: We have added info text for Airbnb listings, while adding an additional guest fee rule through the strategy page.

Fixed: On the rates multi-calendar page, users should be redirected to the current day, by default.

AUTOMATA UPDATES | MARCH 23RD - MAY 25TH [2020]

  • We have made a number of updates and bug fixes for this period, including:
Fixed: On the Booking page, the Last Triggered column was no longer showing the last trigger that fired. This issue did not prevent triggers from firing, and has now been resolved.

Fixed: Triggers were no longer firing for task events. The issue has been resolved, and task triggers now fire as expected.


RATEGENIE MOBILE UPDATES | MAY 7TH [2020]

  • New version 1.0.6 of Rategenie Mobile app has been published to the App Store and Google Play!

Updated: We have added a new seasonal rule.

Updated: We have added a new custom occupancy strategy.

Updated: Added the build version number at the bottom left on the menu screen.

Updated: On the metrics tab, we have added global year selection.

Fixed: On the market data tab for a rental, we have implemented sorting to get the latest 12 months' data.


Fixed: On the Rentals section, we have removed the bathroom filter option.

RATEGENIE UPDATES | APRIL 3RD - 15TH [2020]

  • We have made a number of updates and bug fixes this month, including:

Updated: We have introduced the new Custom Occupancy in Rategenie. Now, with custom occupancy, the user has the option to define their own occupancy range. Using that range, they can adjust rates up and down depending on their needs.

Updated: On the strategies list view, we have updated the rate strategies video to include the overview for our new custom occupancy strategy.

RATEGENIE UPDATES | MARCH 16TH - APRIL 3RD [2020]

  • We have made a number of updates and bug fixes this month, including:

Updated: We have introduced the new Seasonal rule in Rategenie. Now with the seasonal rule, you can set a different base rate, minimum rate, maximum rate and minimum nights for different seasons throughout the year.

Updated: After user login on the Rategenie page, we have added an in-app pop-up message along with a video to help our users to get all the details about our new seasonal rule.

Updated: We have updated the min night hierarchy after the addition of the new seasonal rule. The updated min night hierarchy is: 

  1. Manual rate
  2. Gap night rule
  3. Date specific rule
  4. Last-minute rule
  5. Seasonal rule
  6. Advance booking rule
  7. Minimum night rule
  8. Rental rate settings
  9. Strategy details


AUTOMATA UPDATES | MARCH 16TH - 23RD [2020]

  • We have made a number of updates and bug fixes this month, including:

Fixed: Tokeet Widget triggers were not firing for inquires created via widget. A change has been made to the inquiry widget HTML code, that will not allow Automata to capture these events. You will need to make the inquiry widget again in TV3, in order to copy the updated HTML code to your website.

Fixed: Trigger conditions were not visible for triggers that had a hyphen in the trigger name. This issue has been corrected, and the pre-made samples have had any hyphens removed, in order to prevent future conflicts.

Fixed: Webhook service experienced a brief interruption in operation. This issue was quickly resolved, and webhook triggers should operate properly now.

RATEGENIE MOBILE UPDATES | MARCH 20TH [2020]

  • We have made a number of updates and bug fixes since the last update, including:

Updated: We have introduced fingerprint login. Now you can log in using your fingerprint without entering a username and password each time.
  1. Login with your account.
  2. The Biometrics login splash screen will be shown once. It won’t be shown again after you press the cancel or enable button. 
  3. Press Enable Biometrics login button and verify your fingerprint. You can go back to this screen later to enable/disable biometrics login by going to the Sidebar menu -> Settings -> Biometrics Login
  4. There is a checkbox shown after you enable biometrics login: Verify <Touch ID | Face ID | Biometrics> "on app start?", if you check this checkbox, each time the app opens it will require biometrics verification.
  5. Next, log out. Now on the Login screen, you should see a button with the fingerprint icon next to the Login button. Press on it.
  6. If you have a single account with biometrics login enabled, it will prompt you for a fingerprint scan immediately.
  7. If you have many accounts with biometrics login enabled, it will show a popup with a list of accounts. Select 1 account to log in.
Updated: We have implemented a Check for TV3 rate mappings with auto-sync active, to prevent duplicate rate pushes.

Updated: We have added a Sorting option throughout the app on all list views.

Updated: We have removed the label “Airbnb API (NEW)” throughout the app and change it to "Airbnb API".

Updated: We have Implemented Live chat for the Mobile app as well. Now you will be able to contact support through the mobile app.

Updated: For canceled subscriptions and past due status, we have implemented the banner on all pages to inform users that they need to subscribe to Rategenie.

Updated: We have replaced the hamburger icon with the Rategenie logo to open the sidebar within the app.

Updated: We have restricted the min night value to 365 nights on the mobile app, to match the same restriction on the web app.

Fixed: The Edit button was not appearing when rental names were very long.


Fixed: Rental name was not showing in the list view of Rentals when the rental name was all numerals.

RATEGENIE UPDATES | MARCH 1ST - 15TH [2020]

  • We have made a number of updates and bug fixes this month, including:

Updated: [Rates calendar] In the rates break-down, we have changed the label from Local Events to 'Special Events'.

Updated: On the top right side of the app, right below the user name, the logged-in user role should be visible now.

Updated: [Rental] Metrics tab- we have added global year selection to show all charts data in one go.

Fixed: On the create a new Strategy view: Changing the drop-down selection from occupancy base to Historical demand was not allowing to create a new strategy. This issue is fixed now.


Fixed: [Rental Market Occupancy] Sorting was missing to display the latest 12 months' data. Due to this, users were not seeing all the data for the past year. This issue is fixed now.

RATEGENIE UPDATES | JANUARY - FEBRUARY [2020]

  • We have made a number of updates and bug fixes so far this year, including:

Updated: Check is applied for TV3 rate mappings with auto-sync active, to prevent duplicate rate pushes. Now we show a warning pop up when a user tries to turn on listing sync in Rategenie to avoid duplicate rate pushes

Updated: Show a banner above the rates calendar when users are not subscribed to Rategenie. When a user subscription is over/past due, we are now showing this banner on top of the Rategenie page: "You are not currently subscribed to Rategenie. Rates will not push to your channels until you subscribe."

Updated: Added audit trail, whenever a user makes an update to his strategy or linked strategy rules in Rategenie. In strategy activity logs users will now be able to see which rule or strategy type is updated/changed.

Updated: We Added an info box to the Channel Adjustment Rule. The following info box text is added on the channel adjustment rule: "Channel adjusted rates will never exceed the min or max rate that set in the strategy or rental settings, even if a manual rate is set."

Updated: When a user updates his rental location, we are now showing a red alert icon on the rates calendar page. When the user clicks on this icon, we will generate rates in Rategenie according to the updated location

Updated: We have added different icons like Edit, Remove, Delete throughout the app and also added different strategies type icons in the application.

Updated: When checking the validity of an active subscription we have implemented a grace period. We have implemented a 24 hour grace period, in order to prevent unnecessary service outages on the day of subscription renewal.

Fixed: Fixed the navigation issue for different browser zoom size. Users were facing issues while navigating to the month and year filter


Fixed: Non-percentage adjustment fields were displaying a maximum value is 300% error. This has been corrected to display this error message only in the case of percentage adjustment fields


Fixed: Editing Min night rule from the mobile app was causing problems on Rategenie web app. We Fixed the UI issue and also fix the issue where the min night was not showing on the rates breakdown


Fixed: Manual rates start and end dates are displaying incorrectly. Fixed the time zone issue that was causing the manual rate to be applied one month ahead


Fixed: Fixed the issue where Rategenie was not loading properly whenever there was a rental with name as full numeric values


Fixed: Airbnb API (NEW) label is removed throughout the app and changed to "Airbnb API".


Fixed: Turning ON/OFF sync buttons in Rategenie while using Drag and Drop were causing some issues. Dragging the sync toggle was not getting ON and OFF. This is fixed now


Fixed: The text for different types of strategies is updated. The strategy type was not showing the proper name. It's fixed now.


Fixed: Rental Events were showing as duplicate. Now, duplicate public holidays events are removed.


Fixed: Reducing the screen size was causing the spinner to keep rotating on the rates calendar page. The Rate calendar was not showing rates with less than 90% zoom size. It's fixed now.


Fixed: Zero percentage adjustment on manual rate was causing problems. Zero percentage adjustment was not visible on rates breakdown and it was also showing a blank value on the manual rates table. It's fixed now


Fixed: On the Rates calendar page while applying a rental filter: selection of a rental was moving the scroll on top again. It's fixed to stay in the selected rental section.


Fixed: Adding a new rule was displaying the type as rental in the strategy activity logs and not as a rule. It's fixed now.


Fixed: Update the error message when entering negative values. The following error message will be displayed now where negative values are not allowed: "Only positive integers allowed."


Fix: Terms of Service URL was outdated. It’s fixed now to show the latest Terms of Services.


Fix: Privacy Policy URL was outdated. It’s fixed now to show the latest Terms of Services.


Fix: We have reduced the rental name display length to a certain level so that the UI is not disturbed.

AUTOMATA UPDATES | JANUARY - FEBRUARY [2020]

  • We have made a number of updates and bug fixes so far this year, including:

Updated: The send to guest option was removed from rate events. This is because there is no reason to send a guest a rates notification.

Updated: The data token |GUEST:WIFE| has been updated in the data dictionary to |GUEST:SPOUSE|. users with templates that still say |GUEST:WIFE| will be unaffected. Both WIFE and SPOUSE data tokens will parse the same thing into the outgoing message.

Updated: Users can now filter triggers on the Triggers page by the action performed.

Updated: Saving a custom code with a name that has only numbers was creating issues for some users. We will no longer allow names that are only numbers.

Updated: We added the user role underneath their name in the upper-right corner of the dashboard.

Updated: Users will now be able to set conditions on a trigger before saving. As long as all required fields in the trigger details have been completed, the trigger conditions will become available to be added. This will allow users to create triggers for multiple rentals at once, and have all of them share the same trigger conditions.

Updated: The trigger condition section now appears once all of the required fields are completed in the trigger details. The user no longer has to click the Save button to see this section appear. This should be more intuitive.

Updated: When archiving an active trigger, a pop-up now appears asking the user if they want to disable the trigger before archiving. This will prevent the confusion of archived triggers firing for some users.

Fixed: New templates were automatically replacing existing templates on triggers.

Fixed: When duplicating workflows, the triggers in the new workflow were not copying the channel filter selection.

Fixed: When selecting the action Send Signature Form, the template selector was just 10 forms, instead of all forms if the user had more than 10. This has been corrected.
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