We've updated the message and activity feeds so a user will not see feed items that are restricted to them.
We've updated the message and activity feeds so a user will not see feed items that are restricted to them.
We've fixed a few reporting bugs. There was an error in the calculation of utilization across multiple rentals. Also, please note that revenue is attributed to the month a booking starts. So, if a booking spans two or more months, all revenue will be attributed to the first month. Finally, all rental-related metrics will use the current count of rentals in your account. So, utilization calculations are based on the current count of rentals and do not consider when a rental was actually added to your account and available for rent. This will cause the numbers to be off if you frequently add/remove rentals throughout the year.
We've changed the UI component used to edit a guest email. The previous component was confusing and unintuitive. We're now using a simply pop-up which allows your to add multiple emails for a guest and designate the primary email. Primary emails are used when communicating to guests.
We've added a new feature in the Custom Branding settings which allows you to brand your Tokeet invoice. You can change the logo which appears on your invoices by selecting an image from your File Cabinet or uploading a new image. We will be rolling out more branding options in the future. If you have a request, please let us know.
We've updated the guest details page and moved most of the tables into a new tabbed panel UI component. This makes the page a lot cleaner and easier to manage, which is always our goal. We like the tabs and you'll probably see more of it across Tokeet going forward.
We've just released an upgraded rate management system with powerful features that allow you to get the most revenue from your rental. These features are intended to give you the power and flexibility that hotels and airlines have, but still keep things simple. Other PMS systems are offering these features as add-ons or upgrades to the base subscription. We're including our advanced rate management features as part of our core product. This means that even the free accounts have access to every single feature.
The features include:
We've just released an improvement to the Tokeet Trigger feature which allows users to send SMS messages when an event occurs. This new feature adds to the existing ability to send email messages when an event occurs. For more detail about using SMS with Tokeet Triggers click here.
We've also released a new feature that allows users to make HTTP requests as the action of any trigger. Please click here for more details.
We've just made rates management a little bit easier with the ability to duplicate rates within a rental. Need to create a new rate for a different category which is similar to an existing rate? No problem, just duplicate the existing rate!
Got questions? Just click the circle at the bottom right.
We've spent a lot of time ensuring that email messages from guests get routed to the correct inquiry. We've implemented the same algorithm used by Gmail and other email clients and it works great. I would say that 99.99% of the time we get it correct. However, sometimes you may be messaging a guest across a few of their email accounts or multiple guests about the same booking and you need to move a message from one inquiry to another. Well now we've added the ability to delete individual messages and move messages from one inquiry to another.
Go into any inquiry detail then click on the View message thread link. This will take you to the Messages page. Now expand any message and you'll see the two buttons at the far right of the message body. Once button allows you to move a message while the other deletes the message from the thread.
Got questions? Just ask us.
We've just released an upgrade to the Tokeet Alerts called Tokeet Feeds. Feeds will allow you to see the steady stream of messages coming into your account, pin messages at the top of your feed, or remove messages from your feed. The new feeds dashboard also shows you an activity feed with notes for new inquiries, bookings, invoice payments, and more. So now you'll have a comprehensive view of all the activities happening in your account and be able to coordinate responses to guests across your team.
We hope that this new feeds page will help those accounts with many users that need to coordinate tasks. The feeds dashboard is accessible from the top-right menu bar where Alerts used to be.
