AUTOMATA UPDATES | JANUARY - FEBRUARY [2020]

We have made a number of updates and bug fixes so far this year, including:

Updated: The send to guest option was removed from rate events. This is because there is no reason to send a guest a rates notification.

Updated: The data token |GUEST:WIFE| has been updated in the data dictionary to |GUEST:SPOUSE|. users with templates that still say |GUEST:WIFE| will be unaffected. Both WIFE and SPOUSE data tokens will parse the same thing into the outgoing message.

Updated: Users can now filter triggers on the Triggers page by the action performed.

Updated: Saving a custom code with a name that has only numbers was creating issues for some users. We will no longer allow names that are only numbers.

Updated: We added the user role underneath their name in the upper-right corner of the dashboard.

Updated: Users will now be able to set conditions on a trigger before saving. As long as all required fields in the trigger details have been completed, the trigger conditions will become available to be added. This will allow users to create triggers for multiple rentals at once, and have all of them share the same trigger conditions.

Updated: The trigger condition section now appears once all of the required fields are completed in the trigger details. The user no longer has to click the Save button to see this section appear. This should be more intuitive.

Updated: When archiving an active trigger, a pop-up now appears asking the user if they want to disable the trigger before archiving. This will prevent the confusion of archived triggers firing for some users.

Fixed: New templates were automatically replacing existing templates on triggers.

Fixed: When duplicating workflows, the triggers in the new workflow were not copying the channel filter selection.

Fixed: When selecting the action Send Signature Form, the template selector was just 10 forms, instead of all forms if the user had more than 10. This has been corrected.

OWNER CENTER UPDATES | Q3 [2019]

IMPROVEMENTS:

Add the ability to turn off a payout rule without having to delete the entire payout rule.
Updating Payout rule formula structure:
Show name of Payout rules which are being applied to booking: Names of payout rule is now shown in tooltips if the user hovers over the payout column value.
Allow negative amounts in Invoice line items: User can now include a negative amount in the invoice
Owner Center is accessible on the tablet platform
Allow property manager to enable OC login for the owner
Create the statements/invoices for all the owners in a bulk function
Allow owners to change password
[Owner Portal->Reports] Add tooltips when you hover over different report types.

BUG FIXES:

[Owners] Sort by "Rentals" and "Name" columns not working.
[Dashboard] Sort by Owner column not working properly.
[Portal] In Payments, the filter is not working for Failure
Rental and Tag filters appearing as Blank.
Owner center check-in / check-out times on booking info popup are incorrect
[Payout Rules] Owner name and Channel Name is missing on the detail view
[Reporting] Bookings that span from one year to the next show up incorrectly on the next year's report
[Owner Portal] The owner should be able to scroll forward and backward on Multi Calendar.
[Owners->Owner Statements] Options in the Rentals dropdown should be sorted.
[Owner->Owner Rentals] The correct currency symbol doesn't show in Owner Center for Euro.
[Owner Portal->Statements] The tooltip goes out of the screen when you hover over the Month dropdown.
[Dashboard] "BOOKING REVENUE FOR LAST 14 DAYS" graph has some data display issues
[Invoice/Statement] In Printed Mode, show "No Logo" if no logo exists.
[Invoice Print] The Terms and Conditions and Messages section do not appear at all.
[Payment] In Activity Log "Failure" status is not working
[Statement/Invoices] The status filter is not working properly without screen refresh
[Portal] Hold Events are not displaying correctly on the Standard calendar
Invoice Detail View shows empty rows in OC and 0 Payout/Tax

AUTOMATA UPDATES | Q2 - Q3 [2019]

Q2 UPDATES

ISSUE	FIX
View not displaying properly in template create view (iPad)	Display issue on ipads for the template editor
View not displaying properly when you try to create a Workflow from sample (iPad)	Display issue on ipads for the workflow wizard
View not displaying properly in portrait mode (iPad)	Display issue on ipads in portrait mode
View not displaying properly on Dashboard (iPad)	Display issue on ipads for the recent activity page
Buttons are breaking in Portrait mode (iPad)	Buttons not functioning properly in portrait mode on ipads
Success, Failures & Info messages don't display on the iPad	Success/fail/info toasters not displaying correctly on ipads
View not displaying properly under Messages (iPad)	Messages tab on the booking details overlay not displaying correctly on ipads
All column doesn't display in detail view of Booking Details List View (iPad)	Display issue on ipads for the booking details list view
All columns don't display under Triggers tab (iPad)	Display issue on ipads for the triggers page
Tabs are breaking in the detail view of trigger (iPad)	Display issue on ipads with the tabs on the trigger overlay
Cross icon doesn't display to close overlays (iPad)	The close overlay button (X) was not displaying properly on ipads
When duplicating a trigger with a specified trigger condition, the condition points to the trigger from the original workflow	Duplicating a trigger that has a specified trigger condition was pointing to the specified trigger of the original workflow, instead of the specified trigger of the new workflow that the trigger was duplicated to
Duplicating workflows causes issues with the specified trigger condition	Duplicating workflows was resulting in all the triggers from both the original and new workflows appearing in the list of triggers when editing the specified trigger condition. This created confusion, as users weren't sure which trigger to select, since the trigger names get duplicated in the process of duplicating a workflow.

Q3 UPDATES

ISSUE	FIX
Booking confirmed triggers are firing repeatedly for the same guests	Booking confirmed triggers were firing repeatedly for some guests.
Add	RENTAL:DIRECTIONS
The translation section disappears when you add a translation	When adding a translation, the translation section would disappear from the template editor, until a page refresh
Trigger conditions for triggers created via sample showing Invalid Date for the creation timestamp	The timestamp on the trigger conditions (for triggers created using samples) was showing as Invalid Date
Last-minute checkin trigger sample has undefined time values in the trigger condition	The days/hours fields in the trigger condition on the last minute trigger (made using samples) was showing the value Undefined
Some trigger event types appear in the workflow details, but not in the booking details	Specifically, invoice triggers were not appearing on the booking details overlay, even though they were visible in the workflow details overlay
Directions data dictionary code is parsing as blank	Driving directions data code was showing as blank in the sent template
The subject field disappears when updating a template	The subject field was disappearing when saving a template, and choosing the option to update instead of save as new
"Creator" Value doesn't display when you create a custom code	The creator of the custom code was not showing when a new custom code was created
Issue: Booking status is paid trigger condition was not allowing some triggers to fire	The paid status of the booking was not being recognized properly in some instances, but now it works correctly under all conditions.
Cross icon doesn't display to close overlays (iPad)	The close overlay button (X) was not displaying properly on ipads
When duplicating a trigger with a specified trigger condition, the condition points to the trigger from the original workflow	Duplicating a trigger that has a specified trigger condition was pointing to the specified trigger of the original workflow, instead of the specified trigger of the new workflow that the trigger was duplicated to
Duplicating workflows causes issues with the specified trigger condition	Duplicating workflows was resulting in all the triggers from both the original and new workflows appearing in the list of triggers when editing the specified trigger condition. This created confusion, as users weren't sure which trigger to select since the trigger names get duplicated in the process of duplicating a workflow.

INTRODUCING AUTOMATA

We are excited to announce the release of Automata, our newest product in the Tokeet suite of products. Automata is the most powerful automation tool designed for the short-term rental industry. It executes the tasks related to a guest booking, so you can focus on growing your rental business.

Automata has been in closed beta for the past month and all of our beta users love it. Some of our larger customers are already sending over 1,000 automated messages per day with Automata. Today we’ve opened Automata, free of charge for the remainder of August, so all our users may give it a try. You can read more about Automata here. If you’re interested in giving Automata a try you can simply log in with your Tokeet credentials right here. Only account administrators and managers of an Owner Plan account or higher may log in to Automata.

We’re looking forward to your feedback and thanks for being Tokeet users.

Tokeet Change Log

https://www.tokeet.com