Tokeet Change Log

https://www.tokeet.com

SIGNATURE UPDATES | Q2 - Q3 [2019]

Q2 UPDATES

ISSUEFIX
Dashboard view not showing properly in Portrait mode (iPad)Display issue on ipads with the dashboard in portrait mode
Inbox view not showing properly (iPad)Display issue on ipads with the inbox page
Add "Clear all filters" icon to templates and custom codes pages- New Feature: added a button to clear all active filters on a page to the templates and custom codes pages


Q3 UPDATES

ISSUEFIX
Allow guests to open and submit contracts, forms, and documents from multiple devices/browsers- New Feature: template recipients are no longer restricted to only viewing the signature template in the same browser and device that they first opened it with
Checkboxes revert to 'required' after making them not requiredFields added to a template were reverting to required, even if the user deselected that checkbox
Add random number data tokens in the data dictionaryRAND4 and RAND6 were added to the signature data dictionary. These allow 4 and 6-digit randomly generated numbers to be inserted into a template, for security/door locks.
Add driving directions data code to the data dictionary fieldsThe driving directions data code was added to the signature data dictionary

RATEGENIE UPDATES | Q2 - Q3 [2019]

Q2 UPDATES

ISSUEFIX
Absolute adjustments of 0 are no longer allowed- New Feature: 0 values are no longer allowed for absolute adjustments. it has to be a positive or negative integer, but not 0.
Strategies filter applied shows 0 data when we switch from the Rentals page to another page, and then back again- When a strategy filter is active on the rentals page, switching to other pages and back showed the rentals page as empty, even though a strategy filter is active with actual rentals.
Availability showing incorrectly for overlapping bookings- Overlapping bookings were showing incorrectly in the rates calendars
Grey overlay is shown on safari browser when user try to move to different page/year/month- Display issue in safari browser on macOS when moving forward or backwards in time on the rates calendar
Color indicator take more time to load when user has a high number of listings- The color bar that indicates sync status was causing large user accounts to load slowly
When a new booking is made, creating a new gap, new rates are not being generated- When new bookings came in, and a valid gap appeared in the calendar, the rates were not updating until the daily refresh. now the rates refresh the moment the gap appears.
0 percent does not remain sticky in Month and Day specific rules- 0 percent adjustments were not showing when editing a month or day-specific rule
On Rental overlay-'Reset' button on RG rental settings is not clearing data, user has to reopen the screen- The reset button on the rentals overlay was not clearing the data until the user refreshed the page
Error messages don't display on iPad- Display issue on ipads with error messages
Allow users to set values up to +300% in all percent adjustment fields- New Feature: percent adjustments can now go up to +300%.
Allow users to add/use the Day Specific Rule with the Genie Strategy- New Feature: the day-specific rule was previously not an option in the genie strategy. Now it is.
Allow users to select the same start and end date in Date Specific Rule- New Feature: users were only able to use the rule for a 2-day minimum. Now they can do it for single days by selecting the same start and end date.
Decimal values are no longer allowed- New Feature: decimal values are no longer allowed anywhere in the app - only integers.



Q3 UPDATES

ISSUEFIX
Safari browser- success messages Tick mark icon is not showing throughout the app- Display issue with safari browser on macOS
Firefox and Safari browser- Strategies rules fields are overlapping with text and icons- Display issue with safari/firefox browsers
Gap night rule - min nights is not populated- Min night field would show as blank when editing a gap night rule
Add the Price Percentile selector to the Genie Strategy- New Feature: we added the price percentile option to the genie strategy, so now they can have the genie strategy generate rates for different price points
Show channel adjusted prices in red if the min or max rate is applied- New Feature: channel adjusted prices on the rates overlay calendar now appear in red if the min or max rate is applied
Multiple Edit options are opened when users click on the edit button on different rows in the List view- Clicking the edit button in multiple rows of the table meant the edit menu for each click was persistent, making a visual mess. Now you click on one, and then click on another edit button, and the previous edit menu disappears.
Booked dates that are showing in multi-calendar are not displayed on the standard calendar until I clicked on the 'refresh' button- Booked dates weren't showing properly on the rates overlay calendar, until the calendar was refreshed.
Rental listing with no mapping (like BDC, Expedia) should not be allowed to Turn On Sync- New Feature: if sync is turned off in RG for a listing, it cannot be turned on until there is a rate mapping created for that listing first. This does not affect Airbnb listings, which are auto-mapped.
Sometimes Rates calendar is not showing rates when user is logged in to Rate Genie- Some users were seeing the rates calendar appear blank, with a loading animation permanently cycling
Add a new tab for users to add notes to saved strategies- New Feature: a new tab was added to the strategies overlay, which will allow users to save notes for their team to read or respond to.

OWNER CENTER UPDATES | Q3 [2019]

IMPROVEMENTS:

  • Add the ability to turn off a payout rule without having to delete the entire payout rule.
  • Updating Payout rule formula structure:
  • Show name of Payout rules which are being applied to booking: Names of payout rule is now shown in tooltips if the user hovers over the payout column value.
  • Allow negative amounts in Invoice line items: User can now include a negative amount in the invoice
  • Owner Center is accessible on the tablet platform
  • Allow property manager to enable OC login for the owner
  • Create the statements/invoices for all the owners in a bulk function
  • Allow owners to change password
  • [Owner Portal->Reports] Add tooltips when you hover over different report types.

BUG FIXES:

  • [Owners] Sort by "Rentals" and "Name" columns not working.
  • [Dashboard] Sort by Owner column not working properly.
  • [Portal] In Payments, the filter is not working for Failure
  • Rental and Tag filters appearing as Blank.
  • Owner center check-in / check-out times on booking info popup are incorrect
  • [Payout Rules] Owner name and Channel Name is missing on the detail view
  • [Reporting] Bookings that span from one year to the next show up incorrectly on the next year's report
  • [Owner Portal] The owner should be able to scroll forward and backward on Multi Calendar.
  • [Owners->Owner Statements] Options in the Rentals dropdown should be sorted.
  • [Owner->Owner Rentals] The correct currency symbol doesn't show in Owner Center for Euro.
  • [Owner Portal->Statements] The tooltip goes out of the screen when you hover over the Month dropdown.
  • [Dashboard] "BOOKING REVENUE FOR LAST 14 DAYS" graph has some data display issues
  • [Invoice/Statement] In Printed Mode, show "No Logo" if no logo exists.
  • [Invoice Print] The Terms and Conditions and Messages section do not appear at all.
  • [Payment] In Activity Log "Failure" status is not working
  • [Statement/Invoices] The status filter is not working properly without screen refresh
  • [Portal] Hold Events are not displaying correctly on the Standard calendar
  • Invoice Detail View shows empty rows in OC and 0 Payout/Tax

TOKEET V3 UPDATES | Q3 [2019]

Q2 UPDATES

MODULEISSUEFIX
[Account/User Settings]Mobile app appears as blank to users with multiple user roles assigned.Removed option to assign multiple user roles to a user profile.
[Automations]Updated free Automations module to only allow 1 trigger per event type.Trigger logs will show a consolidated set of events from all rentals included on the trigger.
[Channels]Canceled API bookings were resetting booking charges to 0.Fixed issue.
[Channels]AirBnb connections are showing as Not Visible though they are technically visible.Fixed issue.
[Connection Wizards]Pushing an empty calendar will stall user progress through connection wizards.Users can add a temporary hold event within the connection wizard so they do not have to navigate away from the wizard to do so.
[Data Feeds]Different maximum lines for different types of data feeds were creating confusion.Increased all data feeds default maximum lines to 1000
[Data Feeds: Inquiry Feed]Filtering by date range leaves out bookings that should fall within the range.Fixed issue.
[Expense Feed/Inquiry Feed]Currency symbol prevents calculation on data feed downloads.Currency symbol is separated to it's own column so that math can be done without the user having to delimit the column.
[Expenses]Expenses could not be created unless associated with a rental.Removed the requirement of Expenses being associated with rentals
[Inquiries]American date format shown as default Tokeet date format.Updated to a universally understood version DD-MMM-YYYY
[Inquiries]Bookings showing no check-in/out times.Users who do not have a valid timezone and check-in/out times set can now update this via a link and resulting dialog box on the booking details.
[Inquiries]Booking/hold events with name as 'NAN' will cause the application to crash.Fixed Issue.
[Inquiries]After saving the invoice a user was required to re-open the invoice they just saved.When creating invoices from the inquiry inbox, the Edit invoice overlay will appear after Saving the invoice.
[Inquiries]System would overwrite user's attempts to adjust the base charge on the edit booking charges dialog.Fixed Issue.
[Inquiries: Message Feed]Unread messages were not being counted.Added an unread messages count to the top right next to the alerts icon. This will link to the Message Feed.
[Inquiry Detail View]Arrive and Depart dates on inquiries was showing as "Never"Fixed Issue.
[Invoice Data Feeds]Unsent invoices show up as being sent in 1970Fixed Issue.
[Invoices]User could not add multiple lines on the invoice description.The description field will allow multiple lines on an invoice.
[Rates]Ignore BDC guest fee option does not work on day-specific pricing.Fixed Issue.
[Rates]Channel adjustments not applying to day-specific pricing.Fixed Issue.
[Rentals]Importing rentals from AirBnb caused duplicate rentals to be created.Any time the same listing is re-imported it will automatically have an identifying version number assigned to it.
[Websites]Hold event types other than "Confirmed" would not result in a block on website and widget calendars.All hold event types will now block the website calendar, instead of just confirmed hold events.
[Widgets]Interstitial widget date picker was allowing the start date to be after the end date.Fixed Issue.

Q3 UPDATES

ISSUE / FIX
1. Fixed an issue where websites being saved with a single rental selected are defaulting to a Multiple rental website.
2. Fixed an issue where uploading expenses via csv would result in USD showing on all uploaded expenses.
3. Fixed an issue where quotes sent to guests from bookings that originated on a Tokeet website would show as 0.00.
4. Added a new feature whereby the user can click on a graph item on the Bookings or Revenue section of the dashboard and be taken to a pre-filtered list of inquiries. EG: If I click on September for Rental X I will be taken to the inquiries list view with the rental(s) and month filtered accordingly.
5. Fixed issue where currency search was not providing the correctly filtered options.
6. Added ability to copy rental terms and payment instructions over from other rentals. This shows as a Copy Terms button on the rental’s Rental Instructions tab.
7. Fixed an issue where the KeyCode and Security Code data dictionary items would strip out the leading 0’s.
8. Fixed an issue causing recurring monthly expenses not to create automatically at the appropriate date (exactly 1 month after the date of the previous recurring monthly expense).
9. Fixed an issue where .jpg and .gif’s sent from guests to users were inaccessible on the Tokeet message.
10. Fixed an issue where making an adjustment to the booking details would cause the invoices to disappear.
11. Added select all and delete to the Expenses module.
12. Fixed an issue where uploading expenses would result in all expenses showing an attached receipt on the table when this is not the case.

RATEGENIE HAS GONE MOBILE!

We have exciting news, folks! The most-powerful dynamic pricing tool has just gone mobile. Introducing, the Rategenie mobile app, available on iOS and Android.


Get The Rategenie App Now!



This full-featured mobile app will allow you to manage your rates the same as if you were at your desktop. We understand that pricing and promotional ideas can sometimes be spontaneous, and it might not be convenient to open a laptop at that exact location, in order to make the changes that you want. Now, you will never have to wait again, because the wait is over for the ultimate dynamic pricing tool on the market. Rategenie puts power in the palm of your hand!


TOKEET VERSION 3 SNEAK PEAK



Hey guys, for those of you who are interested in what we've been up to with the new version of Tokeet, aka TV3. Here is a sneak peek video of TV3 in action. We've pushed the release of TV3 back to Q1 2019 so that we can pack more awesome features into the product. Let us know what you think!


WHAT'S NEW @ TOKEET: OCTOBER 31, 2018

Greetings, ghouls and ghosts! It's time for Haunted Halloween Edition of  "What's New @ Tokeet!"
  • We have made a number of updates and bug fixes this past week, including:
Tokeet

Updated: [Channels] Performance updates made to AirBnB API (NEW) to accommodate new verification steps.


Automata

Fixed: [Bookings] Some triggers marked as "skipped" were still able to fire.

Fixed: [Bookings] Marked for follow-up filter was omitting some guests.


Signature

Updated: [Templates] Tooltips have been updated for clarity.

Fixed: [Templates] Tags filter was showing duplicate entries for some new tags.


Thank you for continuing to make Tokeet great! We're looking forward to your feedback about these new additions and fixes to our platform. As always, please email us with your questions or suggestions at any time.

WHAT'S NEW @ TOKEET: OCTOBER 22, 2018

Hello, valued Tokeet users! Has it really been 10 says since the last blog entry? Well, the wait is over, and now it's time to see "What's New @ Tokeet" this week!
  • We have made a number of updates and bug fixes this past week, including:
Tokeet

Fixed: [Registration] The Continue button was not working correctly.

Automata

Updated: [Recent Activity] Added an "All" option to the events filters, to allow all events to be shown in the Successful and Unsuccessful Triggers lists.

Fixed: [Triggers] Typo on the rentals filter label, when using the exclusion list.

Fixed: [Recent Activity] Typo in the events filters for the Card Deleted event.


Signature

Fixed: [My Signature] Resetting a saved signature, and closing the pop-up, was not deleting the signature from the user account.

Fixed: [Templates] Some users without saved signatures received error messages when manually signing contracts.


Thank you for continuing to make Tokeet great! We're looking forward to your feedback about these new additions and fixes to our platform. As always, please email us with your questions or suggestions at any time.

WHAT'S NEW @ TOKEET: OCTOBER 12, 2018

Hello again! Let's see "What's New @ Tokeet" this week. This week, we have another group of updates and fixes that will improve the performance of the apps.
  • We have made a number of updates and bug fixes this past week, including:
Tokeet

Updated: [Channels] Improvements made to the Agoda rate push process.

Fixed: [Channels] Users were not able to accept AirBnB booking alterations.

Fixed: [Templates] Some contract links were expiring before the 5-day period ended.

Fixed: [Templates] The SOURCE data code was not displaying the channel name for bookings created manually in the calendar.


Automata

Updated: [Triggers] The recipient field is now mandatory for all Signature contracts, forms and documents.

Updated: [Templates] The GUEST_ID data code has been removed from the data dictionary due to lack of support from the channels.

Fixed: [Templates] Templates containing the INQUIRY_ID data code were not being sent successfully.


Signature

Fixed: [Templates] When sending templates, the guest list, users with more than 1,000 Tokeet guests were unable to search the full list.

Fixed: [Templates] When an account administrator was a recipient of a contract that requires a photo ID, an error message was being returned to the guest.


Thank you for continuing to make Tokeet great! We're looking forward to your feedback about these new additions and fixes to our platform. As always, please email us with your questions or suggestions at any time.

WHAT'S NEW @ TOKEET: OCTOBER 3, 2018

Welcome to another installation of the "What's New @ Tokeet" changelog. This week, we have an announcement for the future plans of SMS integration in the Tokeet and Automata apps. We also have another group of updates and fixes that will improve the performance of the apps.

  • It was a very difficult decision to make, but we feel that this is the right choice for the future. We have now announced our future plans for SMS integration in the Tokeet suite of applications. SMS will only be available in the Automata app, and the functionality has been expanded. Please take a moment to read the announcement below:

    Hi everyone,

    Thanks to all of you for making the Automata beta a success. We are truly excited about its full launch and upcoming features. Now that Automata is fully up and running, as of November 1st, SMS automation will be exclusively available in Automata. SMS will no longer be a feature offered in the core Tokeet product.
    Since we introduced SMS in Tokeet about a year ago it has grown to be a very popular feature with over 100K SMS messages sent each month. This number has been increasing rapidly in the past few months without abatement. Due to this rising cost we are now forced to remove SMS from the base product in an effort to keep cost and prices down.

    If you have any questions please don't hesitate to contact our support team.
    Tokeet Team    support@tokeet.com

  • We would like to provide a polite reminder that users who were trialing the Automata and Signature applications will now have to subscribe to the services in order to continue their use.

    Automata and Signature are now out of beta. This means that you must subscribe to these products to continue using them. As of September 24th you must have a subscription to Automata/Signature in order to login to these applications. As of October 1st Automata will stop processing triggers for accounts without subscriptions.

    None of your data or triggers will be deleted from Automata or Signature. There is ABSOLUTELY NO IMPACT to regular Tokeet triggers, Tokeet Contracts, or Tokeet. This announcement is exclusively regarding Automata and Signature.

    If you have previously setup Automata and wish to continue using it simply subscribe to a plan. Go to the My Billing Info page within your Tokeet account and activate your desired subscription.

  • We have introduced a custom implementation program for new user accounts.
  • We have made a number of updates and bug fixes this past week, including:
Tokeet

Fixed: [Channels] Booking and hold event modifications were delayed while pushing to AirBnB.

Fixed: [Channels] When trying to book open dates on AirBnB, some guests were receiving an error that the dates are no longer available.

Fixed: [Billing Info] Typo in the Activate Subscription modal said "Shall be proceed?" instead of "Shall we proceed?"


Automata

Fixed: [Triggers] Booking confirmed triggers were firing multiple times for some guest bookings.



Signature

Updated: [Owner Login] Owners now have access to the app, with a customized dashboard. They can save their password to the account so that it is auto-filled on contracts.

Updated: [Dashboard] Cleaned up the filter layout in the activity table.

Fixed: [All] Alphabetical sort was case-sensitive.

Fixed: [Login] Username and password icons were not loading until the field was clicked.

Fixed: [Dashboard] Sort by recipient was not working correctly.

Fixed: [Forms] Submitting a guest form was returning the error "Something went wrong."


Thank you for continuing to make Tokeet great! We're looking forward to your feedback about these new additions and fixes to our platform. As always, please email us with your questions or suggestions at any time.

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