Our new Partner Program!

In our quest to arm vacation rental managers with all the essential tools to have a profitable business, we are happy to announce the launch of our Partner Program!

What is the Tokeet Partner Program?

The Partner Program is a mutually beneficial partnership between Tokeet and like-minded companies with similar goals to build the VRM industry.  This allows Tokeet users to take advantage of additional tools and functionalities while also contributing to our partner’s success. 

How does the Tokeet Partner Program work?

To partner with Tokeet is very easy. After reaching out about a partnership, our team will guide you through the process. You have our full support from beginning to end!

partnership stepsAfter becoming familiar with the process and finalizing the agreement, you will be given access to our Partner API to begin development and testing. Once it is ready to launch, we will work with you to promote it to our collective customers.

What are the benefits of the Partner Program?

Some reasons to become a partner are to:

✔ Build shared goals for property managers

✔ Strengthen your product offering

✔  Boost your brand’s reach

✔ Pair with a trusted brand for greater opportunities

✔  Increase revenues

 ✔ Gain extra marketing support

 ✔ Increase customer satisfaction

 

How do I get started?

To get started, simply send us an email at support@tokeet.com or send us a message in our live chat to let us know you’re interested in a partnership. We will have our integrations team reach out to you who will guide you through the process.

TV3 UPDATES | Oct 04 - 08, 2021

Bug Fixes:

While using RG, min nights validation is still picked up according to the standard rate settings of TV3 rate.

[Channels->Airbnb] Need to push availability update if rental changes

[Mobile] [Update Quote Details] LOS Discount not available in update quote details section

[Mobile] Fees and Discount not applied on quotes send via message on mobile

[Mobile] Fees and Discount not shown for bookings on mobile 

[Mobile App] The cleaning fee is not included in the booking total which is displayed on the booking details overview tab.

[Inquiries] Automata trigger workflow doesn't display when I click on automata icon

[Automations] When this trigger fires, email is sent to guest but not to Tokeet account user


New Features:

User should be directly taken to Billing Info page when their trial is ending

Please add following events in amplitude

Please design a Reports page for TV3 website

User should be able to create discount codes in TV3 


TV3 UPDATES | Sep 27 - Oct 01, 2021

Bug Fixes:

[Rentals] Remove "NaN" from exported Rental data

[Close Account] UX improvements

[Forgot Password] Button text should be white. Also, provided email should show in parenthesis

[Forgot Password] Tokeet logo should display as favicon image 

[Forgot Password] User shouldn't be able to proceed to next step with out entering email.

[Forgot Password] Highlighted error message shouldn't display if I don't fill in "Repeat new Password" field

(Rental) Add a "Custom Value" check box

[Account Info] As we have moved the Close Account button on the Billing Info page so hide highlighted text

[Inquiry Message] Tokeet link should take user to the Inquiry messages popup


New Features:

[Notes] Add date in notes section

Add Book a Demo, and Schedule Onboarding Buttons to the APP

Billing Info Page - Add "Close Account" button and "Update Card"

[Community] Add NoRobots tag to http headers

[Checklist Integration] Create Checklist Notes


Epics:

Booking Fees


TOKEET UPDATES | SEPTEMBER 21-24TH 2021

Updated: Redesigned Tokeet pricing page. You can see the new page here

https://www.tokeet.com/pricing.html

Updated: Added Rental ID under the Basic Information tab on Rental

Updated: Provided ability to download rentals from Rentals list

Fixed: We have fixed few issues related to Booking Fees

Fixed: We have fixed an issue where users in GMT +12 timezone are seeing wrong Check-in/out time on Invoices

TV3 UPDATES | Sep 20 - 25, 2021

Bug Fixes:

[Website][Pricing Page] Change 'Rentals' to 'Max Rentals'

[Pricing Page] Centre align rental number

[Pricing Page] Update links for Privacy Policy and Terms of Service

[Pricing Page] Rephrase "GET STARTED" button to "BOOK DEMO"

[Pricing Page] Show percentage value dynamically without decimals

[BDC Message service] Error toaster after reopen inquiry overlay

[Booking Fees] Proper Error Message should appear if scheduling dates are in past for copied Fees 

[Booking Fees] Scheduling Start & Scheduling End dates shouldn't copy if they are in past

[Booking  Fees] Scheduling End date automatically clears when it is in past

[Invoices] Users in New Zealand are seeing wrong Check-in/out time on Invoices


New Features:

Redesign pricing page

[Rentals] Make rental id visible on rental overlay

[Rentals] Provide ability to download Rentals

Inquiry Inbox


TOKEET UPDATES | SEPTEMBER 13-17TH 2021

We have made a number of updates and bug fixes this week, including: 

Updated: Added Guestflow under Integrations

Updated: Added YourWelcome under Integrations

Updated: Renamed "Wishbox" to "Duve" on Tokeet Website

Fixed: Remove *|RENTAL:INSTRUCTIONS|* data token from Data Dictionary as it wasn't functional

Fixed: We have fixed few navigations and broken link issues on the Registration screen, Login screen, and Tokeet Website

Fixed: Applied validation on Tax Type field under Rentals->TAX/VAT

Fixed: We have fixed an issue where the "Update booking charges" popup was showing when you update guest details on an inquiry/booking


TV3 UPDATES | Sep 13 - 17, 2021

Bug Fixes:

[Registration] Navigation problem

[Registration] Broken link

[Website] Clicking on "Capterra" shouldn't open "Write a Review" form

[Website] Rephrase "iTunes Store" to "SourceForge"

[Login] App on right side should redirect users to website of respective applications

[Rental->Taxes] Mark "Tax Type" with an asterisk (*). Also, show validation message for it

[Website->Integrations] Rename "Wishbox" to "Duve"

[Templates] Remove *|RENTAL:INSTRUCTIONS|* data token

[Inquiries] "Update booking charges" popup shouldn't display while editing guest details

[Login] App links should open in new tab

[Billing History] Remove sort from highlighted columns

[Templates] For Payload and Push Notification templates, Data Dictionary fields doesn't populate


New Features:

Add guest flow in app integration page

Add "YourWelcome" in app integration page

[HomeAway] Add Merchant Name to Account Info section

[Payments] Make Payment Gateways page more user friendly

HomeToGo - Add icons to TV3 website



Announcing the Tokeet Affiliate Program

We are pleased to announce the official launch of Tokeet’s Affiliate Program. The program will reward affiliate partners with a 20% monthly commission for recommending our services to paying users. This commission is paid for the first 12 months of the referral’s paid subscription.

An affiliate program is simply a marketing tool employed by companies to incentivize the process of recommending visitors or paying customers to a service. After many years of requests from our users for a structured, incentive-driven customer referral program, the decision was made to launch The Tokeet Affiliate Program.

How does it work?

Potential affiliates should sign-up for the program and await approval of their application. Once approved, affiliates will be given tracking links from our affiliate software to be used for tracking their referrals. When a new potential user registers, at the end of the registration process, we will keep track of that user and associate them with your affiliate account. We will then pay you a 20% monthly commission of the Tokeet (TV3) subscription, for up to 12 months. This commission does not apply to Tokeet add-ons.

How to set-up your Affiliate account

Just click on the sign-up link and you will be taken to the partner sign up page. Affiliates can complete the registration form and submit it to get started. Upon completion, our team will make sure everything is in order and approve your application. Then an email would be sent containing login credentials to your own affiliate account. The email will also include a video walkthrough for setting up your affiliate account. You may then click into the “offers” section of your affiliate dashboard to obtain a unique link that can be passed on to potential subscribers or users. Your referrals MUST click this link in order to be tracked and credited to your affiliate account.


What are the benefits?

There is no investment required nor do you need to be a Tokeet user to get started and we are prepared to provide supporting materials such as online courses and tutorials, to aid the success of our partners. In exchange for each referral that is converted to a paying customer, we are offering a 20% commission of the monthly subscription fee for each new customer that is referred. Unlike other affiliate programs, our partners will receive the commissionable fee for up to a year. Please see our FAQ if you have further questions.

SYSTEM DOWNTIME, MARCH 9, 2020

Monday, March 9, 2020

Dear Tokeet Customers,

Today we experienced a production outage that interrupted many Tokeet services for a good part of the day. This outage was due to issues that surfaced during routine database maintenance and has since been resolved. Our plan was to conduct this maintenance seamlessly, without any interruption of service as we have done successfully in the past, however today was an exception.

This is an unprecedented failure that we know is unworthy of both our history and your trust. We apologize for the outage and the disruption to your business. At this time, we are focusing our efforts on finding and recovering from any and all lingering issues resulting from this outage. As of now, all Tokeet services have been fully restored and you can continue to use Tokeet as normal.

Please check this page for new developments and any required manual actions that may be required of you. You can access the Tokeet Community using your Tokeet Channel Manager credentials.

We sincerely apologize for this outage and take full responsibility for this interruption to your service.

Sincerely,
Kwesi Steele
Tokeet Founder and CEO
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