Sympl UPDATES | December 2022

New Releases:

  • Show automata template in Sympl IF user is already subscribed to Automata
  • [Templates] If User is subscribed to Automata instead of Sympl Automations, he/she should be able to add templates to messages


Bug Fixes:

  • [Invoices] Link is broken

TV3 UPDATES | December 01 - December 31 2022

Below is a quick overview of December updates 

Updated: In Expenses, we have disabled the Recurring Monthly field and added the following tooltip

This feature works only if you have entered the Due Date

Updated: We have updated the loading animation for TV3

Updated: We have put the Community link in the Get Help bubble

Updated: Added Sympl on the Login/Signup page

Updated: Added copy icon in front of data feed URL

Updated: We have provided the ability to set a pet fee for ABB listings

Updated: We have made the "Schedule Onboarding" button visible only to Paid users during their first paid month, this button should be hidden during the trial and after the first Paid month

Fixed: In inquiries, we have fixed an issue where the amount shouldn't lose focus while editing booking charges

Fixed: We have fixed an Expedia rate push issue, where the amount wasn't rounding properly

Fixed: We have fixed an issue where disabled payment gateways shouldn't show on an invoice

Fixed: We have fixed an issue with the inquiry widget where a user wasn't able to select the previous year

Fixed: We have rephrased the success message when a task is marked as complete

Fixed: We have fixed an issue where a user wasn't able to disconnect from Wheelhouse

Fixed: We have fixed an issue where files aren't accessible to guests when a message is sent from mobile

Fixed: We have fixed an issue where the round, green Reply button for inquiries and messages is always too low on the screen and hard to access

Fixed: We have fixed an issue where a user wasn't able to convert a Hold Event into a booking

Fixed: We have fixed an issue where users shouldn't be able to access websites after switching to Free Plan

Fixed: We have fixed an issue where setting one rental as Ready (green), other rental status changes to Not Ready (red)

Fixed: We have fixed an issue where Tasks are disappearing once created

Fixed: We have rephrased the message which shows when the booking is submitted from Booking Engine

Signature Updates | January 9, 2023

We have made a number of updates and bug fixes this past quarter, including:

Updated: You can now sign documents directly in the app. If you’re the only signer on a document, the Send button will be replaced with a Sign button. Clicking it will open the signing editor, which will allow you to sign and submit the completed document directly in the dashboard.

Updated: Multiple document signers can now upload a photo ID. The saved image will appear next to each signer’s name in the Inbox Details overlay.

Updated: In order to improve ease of use, the tooltips in the template editor have been revised and updated for improved clarity.

Updated: A new content block has been added to the template editor that will insert a specified user’s name into the template when it is sent.

Updated: You can now send templates directly from the Edit Template overlay. You no longer have to click out of the editor, just to send a template.

Fixed: When typing into the search field, while selecting a signer, the cursor would sometimes disappear after the first letter was typed. This issue has been fixed.

Rategenie Updates | December 27, 2022

We have updated Rategenie website to include updates about Rategenie new features changes that we have made recently and going forward we will keep adding new updates to our Rategenie website.

Read Details link will open up following screen.

 

Now, on this view user can navigate back and forward and view all Rategenie features one by one.

Through these changes we will promote our Latest Rategenie updates through our website as well.

Rategenie Updates | December 26, 2022

We have added Hold Events creation feature Inside Rategenie. Now you will be able to control the availability of your Listings within Rategenie for your Airbnb listings without the use of a channel manager. 

User can add hold events by using two methods inside Rategenie.
  • On the Rates multi-calendar. Drag and drop and select add hold event option
OR

Rategenie Updates | November 18, 2022

We made a couple of changes for Rategenie.


Fixed: User settings page was not working, it's fixed now.

Updated: Airbnb booking preference window, 9 months window and Dates unavailable by default option was missing. These fields are added now inside Rategenie. 

Sympl Release Notes, October 2022

New Releases:

  • [Booking Formula] Not able to see Booking Formula on stage
  • [Enhancement] Add Created by column for Hold Events
  • [Enhancement Request][HomeAway] Add Merchant Name to Account Info section
  • [Enhancement Request]Add "YourWelcome" in app integration page
  • [Enhancement] Allow mass deletion of images from rentals
  • [Checklist] Add Rental Ready dots
  • [Billing Info] Replace this table with the Subscribed Applications table from the App Store
  • [Rentals] Provide ability to download Rentals
  • [Enhancement Request] Update Existing Guest when converting Hold to Booking
  • Billing Info Page - Add "Close Account" button and "Update Card"
  • [Enhancement Request-Booking Fees] Add ability to determine which fees added to the rentals should be applicable for which bookings


Bug Fixes:

  • Remove icon for in-app tour from Dashboard
  • [Close Account] Book A Call link should appear in new tab
  • [Clone Booking] Source is shown as empty if user clones a Sympl Booking
  • [API Channels] Duplicate "Channel Detail" tabs are appearing
  • Issue with Auto Invoicing



TV3 UPDATES | October 01 - October 31 2022

In the month of October, we made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates 

Updated: We have provided the facility to update existing guest details when converting hold events to bookings

Updated: When events overlap now we show a tooltip which shows info on all overlapping events 

Updated: Provided ability to upload PDF files while adding expenses

Updated: Under Account Info, we now trim any spaces at the start or end of the Invoice No Prefix field

Updated: We have added a tooltip for the Invoice No Prefix field

Updated: Under Messages disabled Add Quote checkbox for Airbnb and Booking.com bookings

Updated: When a user adds their first payment gateway it should be automatically set to default

Updated: Under Rental Gallery we have added columns for Category and Description in the Image list view

Updated: We have made an update where under Channel Details holidu active listings should display at the end of the list

Updated: We have mapped House Rules in the HVMI listing details

Updated: We have provided the ability to create/update/delete group rates via CAPI

Updated: On Agenda Calendar notes icon should be highlighted only if there is an unread note

Updated: Under user details, we have provided the ability to select and deselect what house staff can and cannot see

Updated: We have provided support to remove booking fees for specific bookings i.e. direct bookings/repeat customers

Fixed: We have fixed an issue where for today's date, the system was using the base rate instead of the standard rate

Fixed: We have fixed an issue where Booking Charges in Print Preview don't match the Booking

Fixed: We have fixed an issue where the Interstitial widget doesn't show the primary image set in Rental.

Fixed: We have fixed an issue where the Additional Guest Fee gets removed when I add a discount/fee while updating booking charges

Fixed: We have fixed an issue where the Guest Portal link shows as text when a message is sent to a guest via Automata Trigger

Fixed: Under Automations we have fixed an issue where the "Last Triggered" column doesn't update if a user has selected all Channels and Rentals.

Fixed: We have fixed an issue where invoice service fails when payment instructions were added to the invoice template

Fixed: We have fixed an issue where the invoice wasn't automatically marked as Paid if Charge Invoice is checked and the invoice gets charged successfully

Fixed: We have fixed an issue with notifications where the user is getting notifications (built-in notifications, under the Bell icon in the top right corner) that the contract has been signed by the guest when it isn't

Fixed: We have fixed an issue where today's standard rates are not being pushed to channels

Fixed: We have fixed an issue where the application crashes when you click on a Vrbo booking

Fixed: We have fixed an issue where Group Rates are not being recognized by the interstitial results page



Changes coming to Inquiry Data Feed

To better facilitate our customers we will be updating our inquiry data feed to include additional information. The following additional information will be available with inquiry data feeds

  1. Guest secondary email
  2. Guest phone
  3. Guest address
  4. Number of nights

Also, we have removed the below filter and replaced it with the Status dropdown. Now you can download confirmed bookings, cancellations, and inquiries using the Status filter.


The purpose of this post is to make you aware of this change so that you can modify your workflows when the change goes live on Dec 01, 2022.


TV3 UPDATES | September 01 - September 30 2022

In the month of September, we made some updates to the application to improve functionality and UI/UX along with fixing bugs. Below is a quick overview of these updates 

Updated: [Rentals] We have added the following Amenities in the Rentals module

  1. Fridge
  2. Bath
  3. Shower
  4. Washing Machine
  5. Coffee Maker
  6. Baby Cot
  7. High Chair
  8. Smoke Alarms
  9. Dedicated Workspace
  10. Microwave
  11. Outdoor Dining Area
  12. Lift

Updated: [Rentals] We have implemented a feature request where COPY TERMS button will allow you to copy Check-In Instructions, Check-Out Instructions, Directions, House Rules, and Special Instructions along with Payment Terms and Payment Instructions

Updated: [Booking Formula] Ability to select date period for a Booking Formula

Updated: [Rental Amenities] Add Tooltips for channel icons

Updated: [Hold Events] Added Created by column in Hold Events list

Updated: [Data Feeds] Add a check-box option to select the base/nightly rate instead of the total cost when downloading data feeds

Updated: [Data Feeds] Ability to filter inquiry data on basis of Source

Updated: [Rentals] Allow mass deletion of images from rentals

Updated: [Vrbo] Include timestamps for Availability Pull, Availability Push, and Rate Push

Fixed: [Invoice Rules] Sorting on Last Triggered is not working correctly

Fixed: [Inquiries/Bookings] User shouldn't be able to set negative nights while updating a booking

Fixed: [Registration] On Registration step 3, users can skip to step 4 even if they don't enter the phone number

Fixed: [LOS Discount] Remove the option to select Airbnb from production

Fixed: [Payment Rules] Channel Column does not display the correct value

Fixed: [Invoice Templates] In Invoice templates, the screen freezes after clicking on "Set Cost Formula"

Fixed: [Rates] We have fixed an issue where a strange rate mapping was showing under the Rate Mappings tab

Fixed: [Billing Info] We have fixed an issue to show Rategenie price up to 2 decimal places

Fixed: [Interstitial Widget] We have provided the ability to filter results on the basis of guest count

Fixed: [Interstitial Widget]  Filter rentals from Results when maximum guests value is exceeded in search criteria

Fixed: [Airbnb] Typo of "posting" as "postig"

Fixed: [Invoices] We have fixed an issue where the browser gets stuck when accessing newly created auto invoice

Fixed: [Invoices] We have fixed an issue where the correct currency symbol wasn't showing with newly created auto invoices if it is other than $

Fixed:  [Vrbo] Vrbo booking status is showing as paid

Fixed: [Vrbo API] Availability Push to Vrbo is failing in case of overlapping hold events

Fixed: [Vrbo] VRBO bookings are importing with the wrong timestamps for the guest_arrive and guest_depart fields

Fixed: [HVMI] Rentals doesn't show at step 2 of the connection

Fixed: [Airbnb] Airbnb import property feature is returning a 500 internal server error when there are asterisks in the property name

Fixed: [Holidu] Fees display wrongs for Holidu bookings




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