We love spending time analyzing how users interact with Tokeet, and trying to put ourselves in the mind of the user. We gather every bit of information we can about user interactions and navigation paths. With this information we try to formulate new ways to make Tokeet even more user friendly. This was the genesis of our new inbox, which we hope will increase your productivity for the majority of use cases.

The Advanced Inbox condenses a number of different pages into one seamless experience for quicker utilization. You can quickly view and send messages, view and update booking details, and update guest details all from one screen. No more navigating around to get things done.

You can get to the Advanced Inbox by going to your current inquiries inbox and clicking the yellow Action button, then selecting Advanced Inbox. If you like the new inbox then you may make it your default by selecting the Default Inbox option above the inquiries list on the Advanced Inbox page.

We would love your feedback on this new inbox so let us know if it makes your life easier and how.

Many clients across the globe have asked us for more features to help them better manage their owners. For those agencies that manage properties for property owners, communicating with property owners and letting them know how their properties are performing consume a tremendous amount of time. Well, we heard you loud and clear and are excited to announce improved owner management features.

You can now create owner statements and owner invoices directly within Tokeet. Also, using the newly released Payout Rules, you can create payout formulas for each booking you receive. These formulas get automatically applied when creating a new invoice or statement for an owner. So you can say goodbye to spreadsheets and human errors.

A payout rule is an instruction to Tokeet to calculate a specific payout, or payable amount, for each booking. Payout rules apply to bookings which match the rule restrictions. So, if you want a different payout amount for different owners, or different channels, or different rentals, etc you may create a rule for each case. Tokeet will then find a matching rule for each booking depending on the bookings rental, owner, or channel when you are creating an invoice or statement for an owner. Owners may also pay their invoices online if you have a connected payment gateway.

You may also now enable or disable any section of the owner's dashboard. So if you don't want your owners to access reports you may simply disable it. Owners also have a customized view of their bookings and revenue each month, however you may also disable this new view if you like.

Our newly upgraded owners module will shave hours off your workload each month and help you scale your business effortlessly.

We're excited to announce the release of our multi-rental templates for the Tokeet Website Builder. Now, you may create a website with all of your rentals, whether you have a single rental or thousands. All of our templates have been updated to allow for multiple rentals. We've also redesigned the website builder dashboard to make it easier to use. Some of the key new features are:

• A new rental selection table that makes assigning rentals to your website easier.
• A new wysiwyg web page editor for your custom web pages which allows you to embed images, video, tables, and much more. It also has a cool fullscreen mode.
• A website image library for saving images specific to your website. You can also set a main website image and favicon.
• Google Analytics and Mixpanel tracking built into every site. Simply enter your analytics IDs into the dashboard.
• Turn on and off any section of the web site with one click.
• Embed custom CSS, and Javascipt via raw code or library URLs. This powerful feature allows you to customize any part of the website using your own style sheets.

We're happy to announce the release of two new website domains for your Tokeet website. Now users have the additional choice of using .mylettings.me and .shortlettings.net when selecting a free domain for their Tokeet website. We have also changed the default title of your website for better appearance when sharing via Facebook and other social media channels.

Now you can create triggers that fire when you receive a message from a guest. We've received a number of requests for this and now it's implemented. The added benefit is that the trigger will not fire if a message has a high spam score, so you don't get slammed with spam notifications. If you receive a high number of guest messages then we recommend you not use this feature, but instead use the Message Feed within the mobile and web applications.

When creating triggers it's often important to include some rental specific information in your message template. This information may be directions to the rental, instructions on using the stove, or some other important information. However, after entering rental specific information, the template is no longer rental agnostic. This requires you to create a unique trigger for each rental and increases the number of triggers to keep track of, and the possibility for error.

To solve this problem we've created five new custom information fields in your rental settings. You can access these fields by clicking the new Custom Information link in the lower lefthand context menu. You can also include your custom information in your message templates using the data dictionary.

We hope this helps streamline your automation setup and decreases the number of required message templates.

The weekend rates option in Tokeet has been plagued by problems since the beginning. First, different users have various definitions of the weekend. Some users consider Friday and Saturday night as the weekend, while others prefer Saturday and Sunday night. Then, once we introduced Day Specific Pricing, users became frustrated as their weekend rates stop working whenever they set Day Specific Pricing.

Due to these and other issues we have decided to remove the Weekend Night price option from Tokeet rates. Now, whenever a user needs to set a different rate for weekends, they must use Day Specific Pricing. This simplifies our rates and makes the rate creation process much more straightforward, no more special conditions.

If you have questions please as us at support@tokeet.com. We're happy to help.

At Tokeet we are constantly making small changes to improve our usability. In fact, we make about 100 small changes to our front-end and back-end systems per week. Some changes you may notice, others go unrecognized by most users. Today we released a few small changes to the Tokeet invoice. Now you may edit your invoice logo, guest details, and account address directly from the invoice. The edit options are located on the main invoice page and you may update the respective information during or after invoice creation. These updates will be immediately visible to your guest even after you've sent your invoice.

Please note that updating the guest information from the invoice will also update the information in your inquiry, however it will not change the guest information of previously sent invoices. When you update the invoice logo this will change all previously sent invoices, including the current one. Also, updating the address will change your company address on all invoices and Tokeet bills.

If you have any questions please reach out to us at support@tokeet.com, we're happy to help.

We spend a good bit of time and resources supporting our users. Although we enjoy the interactions, ultimately we hope that you wouldn't need to contact support at all. The only way this is going to happen is if we make Tokeet incredibly easy to set up and use.

Today we released our Booking.com setup wizard. The goal of the wizard is to walk you through the setup and configuration of your booking.com connections. It answers all the questions that we are normally asked in support and tries to prevent costly and frustrating misconfigurations from occurring in the first place. The wizard is automatically engaged if Tokeet detects that your booking.com connection is potentially not complete. Simply click on any of your booking.com connections. If the connection is complete, then you will see the normal connection details page. Otherwise, you'll be taken to the connection wizard.

Give it a try today.