Tokeet Change Log

https://www.tokeet.com

SIGNATURE UPDATES | MARCH 16TH - 23RD [2020]

  • We have made a number of updates and bug fixes this year, including:

Updated: Zoom controls have been added to the sign template page. This will allow users on both desktop and mobile to have greater control over the view settings of the template, as they complete the required fields.

Updated: A new action has been added in the Inbox, that will allow users to associate a template with a different inquiry than it is currently associated with. This should allow users to continue tracking their templates in the TV3 dashboard, even after inquiries have been deleted and remade.

SIGNATURE UPDATES | JANUARY - FEBRUARY [2020]

  • We have made a number of updates and bug fixes so far this year, including:
Updated: The photo ID request popup will not appear when the guest clicks the Submit button. This allows the guest to review and complete the contract, prior to the photo ID being submitted. Now, both contract and photo ID will be submitted at the same time, when the guest clicks the Submit button.

Updated: Users can now download a PDF of the original file they uploaded. This is done on the Templates page, by clicking the Edit button and selecting Download. Only PDF format will be supported for downloads.

Updated: The user role now shows under the profile name in the upper-right corner of the dashboard.

Fixed: Data tokens were parsing into the completed templates out of alignment, making text hard to read and/or messy-looking.

Fixed: There was a blue square appearing around the close icon on the My Signature modal.

Fixed: Property owners were receiving 2 copies of the signed contract.

Fixed: When sending a template manually, the inquiry selector was showing the email address incorrectly. The "." in .com was converted into "%2E".

Fixed: Template recipients were not able to type anything into the textbox in the template.

Fixed: Users were able to create templates that did not have required fields, allowing guests to submit empty contracts with no fields completed. This has been fixed, so the correction for any further affected users will be to re-save the templates, making sure the important fields like the signature field are marked as required. The signature field will be marked as required by default now.

Fixed: The location information on a completed contract was sometimes showing the wrong location. This will now correctly show the location where the IP address of the recipient is registered. In my case, while I live in Krabi, Thailand, my location shows as Bangkok, Thailand, where my ISP has registered the IP range.

Fixed: In the change password modal, the top field was being highlighted, which wasn't correct behavior.


AUTOMATA UPDATES | JANUARY - FEBRUARY [2020]

  • We have made a number of updates and bug fixes so far this year, including:

Updated: The send to guest option was removed from rate events. This is because there is no reason to send a guest a rates notification.

Updated: The data token |GUEST:WIFE| has been updated in the data dictionary to |GUEST:SPOUSE|. users with templates that still say |GUEST:WIFE| will be unaffected. Both WIFE and SPOUSE data tokens will parse the same thing into the outgoing message.

Updated: Users can now filter triggers on the Triggers page by the action performed.

Updated: Saving a custom code with a name that has only numbers was creating issues for some users. We will no longer allow names that are only numbers.

Updated: We added the user role underneath their name in the upper-right corner of the dashboard.

Updated: Users will now be able to set conditions on a trigger before saving. As long as all required fields in the trigger details have been completed, the trigger conditions will become available to be added. This will allow users to create triggers for multiple rentals at once, and have all of them share the same trigger conditions.

Updated: The trigger condition section now appears once all of the required fields are completed in the trigger details. The user no longer has to click the Save button to see this section appear. This should be more intuitive.

Updated: When archiving an active trigger, a pop-up now appears asking the user if they want to disable the trigger before archiving. This will prevent the confusion of archived triggers firing for some users.

Fixed: New templates were automatically replacing existing templates on triggers.

Fixed: When duplicating workflows, the triggers in the new workflow were not copying the channel filter selection.

Fixed: When selecting the action Send Signature Form, the template selector was just 10 forms, instead of all forms if the user had more than 10. This has been corrected.

SIGNATURE UPDATES | Q2 - Q3 [2019]

Q2 UPDATES

ISSUEFIX
Dashboard view not showing properly in Portrait mode (iPad)Display issue on ipads with the dashboard in portrait mode
Inbox view not showing properly (iPad)Display issue on ipads with the inbox page
Add "Clear all filters" icon to templates and custom codes pages- New Feature: added a button to clear all active filters on a page to the templates and custom codes pages


Q3 UPDATES

ISSUEFIX
Allow guests to open and submit contracts, forms, and documents from multiple devices/browsers- New Feature: template recipients are no longer restricted to only viewing the signature template in the same browser and device that they first opened it with
Checkboxes revert to 'required' after making them not requiredFields added to a template were reverting to required, even if the user deselected that checkbox
Add random number data tokens in the data dictionaryRAND4 and RAND6 were added to the signature data dictionary. These allow 4 and 6-digit randomly generated numbers to be inserted into a template, for security/door locks.
Add driving directions data code to the data dictionary fieldsThe driving directions data code was added to the signature data dictionary

AUTOMATA UPDATES | Q2 - Q3 [2019]

Q2 UPDATES

ISSUEFIX
View not displaying properly in template create view (iPad)Display issue on ipads for the template editor
View not displaying properly when you try to create a Workflow from sample (iPad)Display issue on ipads for the workflow wizard
View not displaying properly in portrait mode (iPad)Display issue on ipads in portrait mode
View not displaying properly  on Dashboard (iPad)Display issue on ipads for the recent activity page
Buttons are breaking in Portrait mode (iPad)Buttons not functioning properly in portrait mode on ipads
Success, Failures & Info messages don't display on the iPadSuccess/fail/info toasters not displaying correctly on ipads
View not displaying properly under Messages (iPad)Messages tab on the booking details overlay not displaying correctly on ipads
All column doesn't display in detail view of Booking Details List View (iPad)Display issue on ipads for the booking details list view
All columns don't display under Triggers tab (iPad)Display issue on ipads for the triggers page
Tabs are breaking in the detail view of trigger (iPad)Display issue on ipads with the tabs on the trigger overlay
Cross icon doesn't display to close overlays (iPad)The close overlay button (X) was not displaying properly on ipads
When duplicating a trigger with a specified trigger condition, the condition points to the trigger from the original workflowDuplicating a trigger that has a specified trigger condition was pointing to the specified trigger of the original workflow, instead of the specified trigger of the new workflow that the trigger was duplicated to
Duplicating workflows causes issues with the specified trigger conditionDuplicating workflows was resulting in all the triggers from both the original and new workflows appearing in the list of triggers when editing the specified trigger condition. This created confusion, as users weren't sure which trigger to select, since the trigger names get duplicated in the process of duplicating a workflow.

Q3 UPDATES

ISSUEFIX
Booking confirmed triggers are firing repeatedly for the same guestsBooking confirmed triggers were firing repeatedly for some guests.
AddRENTAL:DIRECTIONS
The translation section disappears when you add a translationWhen adding a translation, the translation section would disappear from the template editor, until a page refresh
Trigger conditions for triggers created via sample showing Invalid Date for the creation timestampThe timestamp on the trigger conditions (for triggers created using samples) was showing as Invalid Date
Last-minute checkin trigger sample has undefined time values in the trigger conditionThe days/hours fields in the trigger condition on the last minute trigger (made using samples) was showing the value Undefined
Some trigger event types appear in the workflow details, but not in the booking detailsSpecifically, invoice triggers were not appearing on the booking details overlay, even though they were visible in the workflow details overlay
Directions data dictionary code is parsing as blankDriving directions data code was showing as blank in the sent template
The subject field disappears when updating a templateThe subject field was disappearing when saving a template, and choosing the option to update instead of save as new
"Creator" Value doesn't display when you create a custom codeThe creator of the custom code was not showing when a new custom code was created
Issue: Booking status is paid trigger condition was not allowing some triggers to fireThe paid status of the booking was not being recognized properly in some instances, but now it works correctly under all conditions.
Cross icon doesn't display to close overlays (iPad)The close overlay button (X) was not displaying properly on ipads
When duplicating a trigger with a specified trigger condition, the condition points to the trigger from the original workflowDuplicating a trigger that has a specified trigger condition was pointing to the specified trigger of the original workflow, instead of the specified trigger of the new workflow that the trigger was duplicated to
Duplicating workflows causes issues with the specified trigger conditionDuplicating workflows was resulting in all the triggers from both the original and new workflows appearing in the list of triggers when editing the specified trigger condition. This created confusion, as users weren't sure which trigger to select since the trigger names get duplicated in the process of duplicating a workflow.

INTRODUCING SIGNATURE

We are super excited to announce the release of Signature, the third product in the Tokeet suite. Signature is an e-document management system designed for the short-term rental industry. We know that getting information to and from guests can be a tedious and time-consuming task, so we created Signature to make your lives easier. Signature is more than just an e-signature platform. With Signature, you can also send customized forms to your guests which they can complete on any device. This information is then stored in Tokeet for you to review at any time. You can also send customized documents using the guest and booking information, or custom codes that you create.

Best of all, Signature is completely integrated with Automata and the core Tokeet application so you can automate your document management, and your information is seamlessly shared across the entire suite of products. As always, Signature is easy to use and priced affordably.

Signature is free to use by all Tokeet users for the remainder of August. Simply go to the Signature login page and login with your Tokeet credentials. Only account admins my login at this time. To learn more about Signature please visit the Signature website.

Thanks for being Tokeet users.

INTRODUCING AUTOMATA

We are excited to announce the release of Automata, our newest product in the Tokeet suite of products. Automata is the most powerful automation tool designed for the short-term rental industry. It executes the tasks related to a guest booking, so you can focus on growing your rental business.

Automata has been in closed beta for the past month and all of our beta users love it. Some of our larger customers are already sending over 1,000 automated messages per day with Automata. Today we’ve opened Automata, free of charge for the remainder of August, so all our users may give it a try. You can read more about Automata here. If you’re interested in giving Automata a try you can simply log in with your Tokeet credentials right here. Only account administrators and managers of an Owner Plan account or higher may log in to Automata.

We’re looking forward to your feedback and thanks for being Tokeet users.

TOKEET SIGNATURE

We are very excited to announce our brand-new, fully integrated document signature feature called Tokeet Signature. With Tokeet Signature, there’s no need to use expensive electronic signature providers or require your guests to print, sign, scan, then send back rental agreements or other contracts.

With the new Signature feature, you can create multiple contract templates, automatically populate a template with your guest’s information, then send that contract directly to your guest. Your guest will receive a link to the contract which they can read and then sign from any device using a mouse or their finger. Once the contract is signed, both you and your guest will receive a digital copy for your records. There will also be a copy of the executed contract in your Tokeet File Cabinet for future reference.

This fully integrated electronic signature feature is designed to work seamlessly with other Tokeet features including automated triggers, message templates, the Tokeet data dictionary, and more.

By making the booking experience easier for your guests, Signature makes the process easier and more effective for you, too.

For more information about Signature, click here. And be on the lookout for more updates about new Tokeet features.