Margins Improvements

As part of our ongoing commitment to quality and responsiveness, we’ve addressed a number of issues reported by a few users in specific scenarios. These updates help ensure a smoother, more reliable experience across the platform.

  1. Dashboard Occupancy Percentage
    Occupancy percentages were appearing incorrectly for rentals and channels in few filter conditions. This has now been fixed.

  2. Expenses vs. Profit & Loss Totals
    For some large accounts, the totals in the Expenses section and the Profit & Loss report were not matching. The discrepancy has been resolved.

  3. Earning Report – Booking Formula Calculation
    The Booking Formula results in the Earning Report appeared incorrect in certain scenarios. This has been addressed.

  4. Invoices Report – Inquiry ID Column Added
    An Inquiry ID column has been added to the Invoices Report for better traceability and reference.

  5. Earning Report – Total Revenue Option Added
    A new option to display Total Revenue has been added to the Earning Report.

  6. Expense Report – Booking Fee Total
    The total for Booking Fees in the Expense Report was shown incorrectly for some users. This is now corrected.

  7. Improved Data Loading Performance
    Data loading has been optimized, especially for accounts with large datasets, resulting in faster performance.

  8. Monthly Taxes Report – Incorrect Totals
    Total columns in Monthly Taxes reports were showing incorrect values for a few users. This has been fixed.

  9. Recurring Expenses Missing
    In some cases, recurring expenses were not appearing in the Expense Report. The issue has been resolved.

  10. Booking Formula Creation – Overlapped Months Error
    When creating the first Booking Formula, some users encountered an error about overlapping months. This has now been fixed.

TV3 Improvements | June 2024

As part of our continued efforts to enhance functionality and user experience, the following new fixes and improvements have been introduced:

  • Price Breakdown for Expedia Bookings
    A detailed price breakdown is now available for Expedia bookings, providing more transparency and accuracy in financial reporting.

  • VRBO Tax Not Showing on General Invoice Template
    VRBO tax details were missing when generating a General Invoice template. This has now been corrected.

  • ABB Reviews – Data Not Updating on Property Change
    When selecting a different Property ID from the ABB Reviews dropdown, data was not updating. This issue has been resolved.

  • Invoice Status Not Updating to Paid
    Attempting to change an invoice status to "Paid" had no effect for some users. The issue is now fixed.

  • ABB Inquiry Not Imported into Tokeet
    ABB inquiries were not being imported into Tokeet as expected. This import issue has been addressed and fixed.

TV3 Improvements| May 2024

We’ve introduced new features and resolved several issues to enhance performance, stability, and usability across the platform.

🚀 New Features & Improvements

  • Multi-Calendar Performance Boost
    Improved the performance and loading speed of the multi-calendar, especially for accounts with a large number of properties.

  • Trip.com API Integration
    Trip.com is now integrated as a supported API channel, allowing you to sync rates, availability, and bookings directly.

  • Trip.com Help Articles Added
    Helpful documentation and support links for Trip.com integration are now available within the app.

🐞 Bug Fixes

  • Airbnb Inquiry Duplication
    Previously, when an Airbnb guest confirmed a booking, a new record was incorrectly created. Now the existing inquiry is properly updated and marked as confirmed.

  • Canceled Airbnb Bookings Still Showing
    Resolved an issue where canceled Airbnb bookings remained visible on the calendar.

  • Arrival Dashboard Missing Data
    The Arrival Dashboard was not displaying all expected data. This has now been corrected.

  • Duplicate Airbnb Bookings
    Airbnb bookings were importing twice in some cases. The duplication issue has been resolved.

  • Upcoming Departures Missing
    Upcoming departures were not appearing correctly on the Dashboard. This issue has been fixed.

  • HTTPS Response Failure (Trip.com)
    Connecting to property IDs on Trip.com resulted in HTTPS response failures. This connection error has now been resolved.

  • Airbnb Rental Import Missing Details
    Importing a rental from Airbnb did not bring in images or listing details. This has been fixed.

  • Unable to Hide Airbnb Properties
    Users were unable to hide Airbnb properties from view. This is now working as expected.

  • Slow Rental Page Loading
    Addressed performance issues where the Rental Page loaded slowly, especially for larger accounts.

  • Rental Readiness Status Incorrect
    Rentals were showing as “Not Ready” (red dot) even though they were fully configured. This status is now displayed accurately.

TV3 Improvements | Apr 2024

We’ve made some user experience improvements and fixed several bugs to enhance stability and usability.

🚀 New Features & Improvements

  • Removed Webready from Channels Page
    Webready has been removed from the Channels page for clearer channel management.

  • Added Help Videos for Different Modules
    Help videos are now available across various modules to assist users in navigating and using the platform.

🐞 Bug Fixes

  • [Fixed] Missing Creation Date for Manually Created Bookings (Production)
    Manually created bookings now correctly display their creation date.

  • [Fixed] App Stuck When Deleting Inquiry from Inbox
    Resolved an issue where the app would freeze upon deleting an inquiry from the inbox.

  • [Fixed] Automata Subscription Not Showing on Billing Info Page
    Automata subscription details now appear properly on the Billing Info page.

  • [Fixed] Auto Refresh Not Working After Invoice Deletion
    The invoice list now auto-refreshes correctly after an invoice is deleted.

  • [Fixed] Inquiry Logs Not Updating When Switching Tabs
    Logs in the Inquiries section now update immediately when switching to the Logs tab without needing to reopen the popup.

  • [Fixed] Pull Availability Logs Not Created for Airbnb
    Availability pull logs for Airbnb are now correctly generated.

  • [Fixed] Airbnb Token Refresh & Webhook API Error
    The Airbnb token is now properly refreshed, preventing webhook interruptions caused by API errors.

  • [Fixed] Airbnb Rate Push Creating Push Availability Logs
    Resolved incorrect log creation during Airbnb rate push operations.

  • [Fixed] Rental Availability Overlay Search Results Issue
    Search results in the rental availability overlay now function correctly.

TV3 Improvements | Mar 2024

🚀 New Features & Improvements

  • Booking Arrival & Departure Dates in Invoice List
    Added arrival and departure dates directly in the invoices list view for quicker reference.

  • Relaxed Booking Formula Line Item Requirement
    Removed the required check for line items in the Booking Formula, enabling users to set guest payout as a booking formula.

  • Improved Bed Type Mapping for VRBO
    Enhanced the accuracy of bed type mapping to better reflect VRBO listings.

  • Private Guest Feedback in Reviews Dashboard
    Hosts can now view guests’ private feedback within the Reviews Dashboard.

  • View Booking Fees in VRBO Channel Details
    Booking fees are now visible in the VRBO Channel Details section.

  • Hosts Can Add Beds in Living Room
    Added the ability for hosts to specify beds located in the living room area.

  • Description Field Added in Expenses
    Expenses now include a description field for better tracking and notes.

🐞 Bug Fixes

  • [Fixed] Live Chat Access Issues
    Resolved problems preventing access to Live Chat support.

  • [Fixed] Availability Push Issues for VRBO
    Addressed problems with pushing availability updates to VRBO.

  • [Fixed] Reviews Dashboard – Overall Rating & User Response Issues
    Fixed the need to refresh the page for updated ratings and responses in the Reviews Dashboard.

  • [Fixed] VRBO Tax Missing on General Invoice Template
    VRBO tax details now correctly appear when generating General Invoice templates.

  • [Fixed] Calendar Auto-Refresh After Booking Deletion
    The calendar now auto-refreshes properly after bookings are deleted.

  • [Fixed] Tag Filters Not Working with Integer Values
    Tag filters that contain integer values are now functioning correctly.

TV3 Improvements | Feb 2024

We’ve made several updates to Tokeet to improve functionality, clarity, and overall user experience.

🚀 New Features & Improvements

  • View Extra Bedroom Fee in Dashboard
    You can now view the Extra Bedroom Fee (added through Webready) directly within the Tokeet Dashboard.

  • VRBO Help Documentation in App
    A new Help Doc for VRBO has been added and is accessible directly within the Tokeet app.

  • PAPI Integration Listed
    PAPI has been added as a product option on the Integrations page.

  • Oven Added as an Amenity
    A new "Oven" amenity option is now available in the Rental Detail Page.

  • Guest Payout as Booking Formula (Airbnb)
    Users can now set Guest Payout amount as a Booking Formula specifically for Airbnb bookings.

  • Push Manual Rates and Availability to VRBO
    Added the ability to manually push rates and availability to VRBO from within Tokeet.

🐞 Bug Fixes

  • UI Issue in Reviews Dashboard
    Resolved layout and visual inconsistencies in the Reviews section.

  • Review Filtering Issues
    Corrected problems affecting filter functionality on the Reviews Dashboard.

  • Airbnb Booking Extend Auto-Import Issues
    Fixed issues with the auto-import process for extended Airbnb bookings.

  • Missing Automata Icon for Sent Messages
    The Automata icon now appears properly when messages are sent through Automata.

  • General Invoice Column Headers on Preview
    Column headers have been updated and now display correctly on General Invoice preview pages.

  • [Rentals United] Currency Mismatch
    Resolved a currency inconsistency issue for Rentals United bookings.

TV3 Improvements | Jan 2024

We’ve introduced new features to enhance channel management and rental customisation, along with important bug fixes to improve stability and usability.

🚀 New Features & Improvements

  • Custom Channels Option Added
    Users can now create and manage Custom Channels, providing greater flexibility in booking sources.

  • Channel Commissions Option Added
    Added the ability to define and track Commissions per channel.

  • Increased Rental Images Upload Limit
    The maximum number of images you can upload per rental has been increased to 60.

  • [Marriott] Amenity “Sofa Bed” Added
    For Marriott rentals, a new Sofa Bed amenity option is now available on the rental detail information page.

🐞 Bug Fixes

  • [Fixed] Cancel ABB Booking After Rental Unlink
    Users can now cancel ABB bookings even if the associated rental has been unlinked.

  • [Fixed] Restrict Special Characters in Name and Email Fields
    Special characters are no longer allowed in first name, last name, and email fields to prevent functionality issues.

  • [Fixed] Custom Branding Logo Update Not Working
    Fixed an issue where updating the logo under Custom Branding failed.

  • [Fixed] Tokeet Website Location Page
    The location page on the Tokeet website is now working correctly.

  • [Fixed] Billing Info Page Logout Issue
    Navigating to the Billing Info page no longer logs users out unexpectedly.

  • [Fixed] Amenities Not Saving on Rental Detail Section
    Amenity selections now save correctly on rental detail pages.

  • [Fixed] Read-Only User Password Change Issue
    Read-only users can now successfully change their passwords and receive change password emails.

TV3 Improvements| Dec 2023

We’ve added new features to improve your dashboard experience and fixed key issues related to branding, payment gateways, and Airbnb integration.

🚀 New Features

  • Reviews Dashboard Module Added
    A brand new Reviews Dashboard module is now available for better guest feedback management.

  • Empty List View Graphics Added
    Enhanced UI with graphics for empty list views to improve user experience.

  • Help Article Icons Added
    Help article icons are now displayed against each module for easier access to guidance.

  • [Booking.com] Adopted Availability v1.1 and Roomrates v1.1
    Updated to the latest Booking.com API versions for availability and room rates to improve synchronization.

🐞 Bug Fixes

  • [Fixed] Branding Template Changes Not Saving
    Resolved an issue where updates to branding templates were not being saved properly.

  • [Fixed] Payment Gateways Connect Button Visibility
    Made the Connect button more prominent in payment gateways to improve usability.

  • Airbnb Channel Bugs Fixed
    Addressed various bugs affecting Airbnb channel integrations to enhance reliability.

TV3 UPDATES | Oct 30 - Nov 03, 2023

We’ve continued improving platform stability and integrations based on recent user reports and support issues. Below are the latest updates:

🚀 New Features

  • [Operto] Added to Integrations Page
    Operto is now listed on the Integrations page, making it easier to discover and connect.

  • [Inquiries] Airbnb Reviews Tab Updates
    Backend improvements have been made to support Airbnb Reviews within the Inquiries section, laying the groundwork for better performance and new features.

🐞 Bug Fixes

  • [Operto] Rental Not Removed After Disconnection
    Disconnecting a rental from Operto was not removing it from the list. This has been fixed.

  • Power Reporting Login Issue
    A user was unable to log in to Power Reporting. This access issue has now been resolved.

  • VRBO Fees Not Displaying
    VRBO fees were missing from relevant views. These are now correctly shown.

  • Facebook Sign-Up Not Working
    Users were unable to sign up via Facebook. This issue is now fixed.

  • [Inquiries] Airbnb Reviews Tab Backend Changes
    Updates made on the backend to improve data handling and compatibility for the Airbnb Reviews section.

  • Incorrect Booking Display on Calendar
    Some bookings were showing incorrectly on the Calendar. This has been corrected.

TV3 Improvements | Oct 23 - 27, 2023

We’ve introduced new features focused on Operto integration and improved inquiry handling, along with several important bug fixes.

🚀 New Features

  • [Operto] Implemented Operto API
    Full integration with Operto API to enhance smart property management.

  • Operto Integration Added
    Operto integration is now live, enabling seamless connection between Tokeet and Operto.

  • Inquiry Confirmation Restrictions
    Inquiries can now only be confirmed from the ABB booking request sent via email or from the ABB site, improving booking accuracy.

  • [Invoices] Added Due Date Column
    Invoices list now includes a Due Date column for better payment tracking.

  • [Operto Smart Lock] Checkin Code Added
    Added checkin_code to the Inquiry object and created a dedicated Data Token to support smart lock functionality.

🐞 Bug Fixes

  • Reservation Request Accept and Cancellation Issues Fixed
    Resolved problems affecting the acceptance and cancellation of reservation requests.

  • Message Sender Name Displayed Correctly
    Fixed issue where message sender’s name was not shown.

  • [Operto] Internal Server Error on Property Enable Fixed
    Fixed Internal Server Error encountered when enabling a property in Operto.

  • [Operto] Button State Updates Automatically
    After connecting or disconnecting properties, the Operto integration buttons now update automatically.

  • Users Can Now Print Inquiries
    Resolved the issue preventing users from printing inquiries.