[Airbnb Messaging via Tokeet – Partial Fix]
Addressed an issue where guest replies sent from the Tokeet Mobile App were not delivered to Airbnb guests for a select group of users and listings. Message delivery has been restored now.
As part of our ongoing commitment to quality and responsiveness, we’ve addressed a number of issues reported by a few users in specific scenarios. These updates help ensure a smoother, more reliable experience across the platform.
Dashboard Occupancy Percentage
Occupancy percentages were appearing incorrectly for rentals and channels in few filter conditions. This has now been fixed.
Expenses vs. Profit & Loss Totals
For some large accounts, the totals in the Expenses section and the Profit & Loss report were not matching. The discrepancy has been resolved.
Earning Report – Booking Formula Calculation
The Booking Formula results in the Earning Report appeared incorrect in certain scenarios. This has been addressed.
Invoices Report – Inquiry ID Column Added
An Inquiry ID column has been added to the Invoices Report for better traceability and reference.
Earning Report – Total Revenue Option Added
A new option to display Total Revenue has been added to the Earning Report.
Expense Report – Booking Fee Total
The total for Booking Fees in the Expense Report was shown incorrectly for some users. This is now corrected.
Improved Data Loading Performance
Data loading has been optimized, especially for accounts with large datasets, resulting in faster performance.
Monthly Taxes Report – Incorrect Totals
Total columns in Monthly Taxes reports were showing incorrect values for a few users. This has been fixed.
Recurring Expenses Missing
In some cases, recurring expenses were not appearing in the Expense Report. The issue has been resolved.
Booking Formula Creation – Overlapped Months Error
When creating the first Booking Formula, some users encountered an error about overlapping months. This has now been fixed.
Tokeet now integrates with Zapier, enabling seamless automation of your property management tasks. With this backend integration, you can connect Tokeet with hundreds of apps to trigger actions without manual intervention.
With Zapier Zaps, you can:
✔ Automatically sync booking data and events
✔ Connect Tokeet to tools like Slack, Google Sheets, and more
✔ Improve workflow efficiency with hands-free automation
📌 Note: This is a backend integration, meaning you must connect Zapier via the Zapier platform, not within Tokeet.
🔗 Get started: Zapier Integration Guide
We’ve added Multi-Factor Authentication (MFA) to keep your Tokeet accounts even safer!
Here’s what you can do with it:
Admin Control: Admins can require MFA for their team to boost security.
User Flexibility: Each user can turn MFA on or off.
Multiple Options: Choose from Email, SMS, WhatsApp, or a One-Time Password (TOTP) via an app.
To learn how to set it up, check out our MFA Help Article.
Stay safe with MFA!
As part of our continued efforts to enhance functionality and user experience, the following new fixes and improvements have been introduced:
Price Breakdown for Expedia Bookings
A detailed price breakdown is now available for Expedia bookings, providing more transparency and accuracy in financial reporting.
VRBO Tax Not Showing on General Invoice Template
VRBO tax details were missing when generating a General Invoice template. This has now been corrected.
ABB Reviews – Data Not Updating on Property Change
When selecting a different Property ID from the ABB Reviews dropdown, data was not updating. This issue has been resolved.
Invoice Status Not Updating to Paid
Attempting to change an invoice status to "Paid" had no effect for some users. The issue is now fixed.
ABB Inquiry Not Imported into Tokeet
ABB inquiries were not being imported into Tokeet as expected. This import issue has been addressed and fixed.
We’ve introduced new features and resolved several issues to enhance performance, stability, and usability across the platform.
Multi-Calendar Performance Boost
Improved the performance and loading speed of the multi-calendar, especially for accounts with a large number of properties.
Airbnb Inquiry Duplication
Previously, when an Airbnb guest confirmed a booking, a new record was incorrectly created. Now the existing inquiry is properly updated and marked as confirmed.
Canceled Airbnb Bookings Still Showing
Resolved an issue where canceled Airbnb bookings remained visible on the calendar.
Arrival Dashboard Missing Data
The Arrival Dashboard was not displaying all expected data. This has now been corrected.
Duplicate Airbnb Bookings
Airbnb bookings were importing twice in some cases. The duplication issue has been resolved.
Upcoming Departures Missing
Upcoming departures were not appearing correctly on the Dashboard. This issue has been fixed.
Airbnb Rental Import Missing Details
Importing a rental from Airbnb did not bring in images or listing details. This has been fixed.
Unable to Hide Airbnb Properties
Users were unable to hide Airbnb properties from view. This is now working as expected.
Slow Rental Page Loading
Addressed performance issues where the Rental Page loaded slowly, especially for larger accounts.
Rental Readiness Status Incorrect
Rentals were showing as “Not Ready” (red dot) even though they were fully configured. This status is now displayed accurately.
We’ve introduced new features to enhance channel management and rental customisation, along with important bug fixes to improve stability and usability.
Custom Channels Option Added
Users can now create and manage Custom Channels, providing greater flexibility in booking sources.
Channel Commissions Option Added
Added the ability to define and track Commissions per channel.
Increased Rental Images Upload Limit
The maximum number of images you can upload per rental has been increased to 60.
[Marriott] Amenity “Sofa Bed” Added
For Marriott rentals, a new Sofa Bed amenity option is now available on the rental detail information page.
[Fixed] Cancel ABB Booking After Rental Unlink
Users can now cancel ABB bookings even if the associated rental has been unlinked.
[Fixed] Restrict Special Characters in Name and Email Fields
Special characters are no longer allowed in first name, last name, and email fields to prevent functionality issues.
[Fixed] Custom Branding Logo Update Not Working
Fixed an issue where updating the logo under Custom Branding failed.
[Fixed] Tokeet Website Location Page
The location page on the Tokeet website is now working correctly.
[Fixed] Billing Info Page Logout Issue
Navigating to the Billing Info page no longer logs users out unexpectedly.
[Fixed] Amenities Not Saving on Rental Detail Section
Amenity selections now save correctly on rental detail pages.
[Fixed] Read-Only User Password Change Issue
Read-only users can now successfully change their passwords and receive change password emails.
We’ve added new features to improve your dashboard experience and fixed key issues related to branding, payment gateways, and Airbnb integration.
Reviews Dashboard Module Added
A brand new Reviews Dashboard module is now available for better guest feedback management.
Empty List View Graphics Added
Enhanced UI with graphics for empty list views to improve user experience.
Help Article Icons Added
Help article icons are now displayed against each module for easier access to guidance.
[Booking.com] Adopted Availability v1.1 and Roomrates v1.1
Updated to the latest Booking.com API versions for availability and room rates to improve synchronization.
[Fixed] Branding Template Changes Not Saving
Resolved an issue where updates to branding templates were not being saved properly.
[Fixed] Payment Gateways Connect Button Visibility
Made the Connect button more prominent in payment gateways to improve usability.
Airbnb Channel Bugs Fixed
Addressed various bugs affecting Airbnb channel integrations to enhance reliability.
We’ve addressed several issues to improve integrations, invoicing, user access, and channel stability.
Tokeet Integration App Page Updated
The integration app page has been refreshed and improved for better usability.
[Invoicing] Additional Guest Fee Adjustment
Additional guest fees are now correctly reflected and adjusted within the Rate field.
Owner Password Reset Email Issue Fixed
Owners will now reliably receive password reset emails.
Universal Search Issues Resolved
All reported issues related to Universal Search functionality have been fixed.
Rentals United Internal Server Errors Resolved
Stability improved by fixing internal server errors affecting Rentals United integration.
GVR Channel Bugs Fixed
Various bugs impacting the GVR channel have been addressed.
[LOS Discount] Per Night Modality Issues Fixed
Fixed problems with Length of Stay discount calculations on a per-night basis.
We’ve continued improving platform stability and integrations based on recent user reports and support issues. Below are the latest updates:
[Operto] Added to Integrations Page
Operto is now listed on the Integrations page, making it easier to discover and connect.
[Inquiries] Airbnb Reviews Tab Updates
Backend improvements have been made to support Airbnb Reviews within the Inquiries section, laying the groundwork for better performance and new features.
[Operto] Rental Not Removed After Disconnection
Disconnecting a rental from Operto was not removing it from the list. This has been fixed.
Power Reporting Login Issue
A user was unable to log in to Power Reporting. This access issue has now been resolved.
VRBO Fees Not Displaying
VRBO fees were missing from relevant views. These are now correctly shown.
Facebook Sign-Up Not Working
Users were unable to sign up via Facebook. This issue is now fixed.
[Inquiries] Airbnb Reviews Tab Backend Changes
Updates made on the backend to improve data handling and compatibility for the Airbnb Reviews section.
Incorrect Booking Display on Calendar
Some bookings were showing incorrectly on the Calendar. This has been corrected.
