Margins Improvements

As part of our ongoing commitment to quality and responsiveness, we’ve addressed a number of issues reported by a few users in specific scenarios. These updates help ensure a smoother, more reliable experience across the platform.

  1. Dashboard Occupancy Percentage
    Occupancy percentages were appearing incorrectly for rentals and channels in few filter conditions. This has now been fixed.

  2. Expenses vs. Profit & Loss Totals
    For some large accounts, the totals in the Expenses section and the Profit & Loss report were not matching. The discrepancy has been resolved.

  3. Earning Report – Booking Formula Calculation
    The Booking Formula results in the Earning Report appeared incorrect in certain scenarios. This has been addressed.

  4. Invoices Report – Inquiry ID Column Added
    An Inquiry ID column has been added to the Invoices Report for better traceability and reference.

  5. Earning Report – Total Revenue Option Added
    A new option to display Total Revenue has been added to the Earning Report.

  6. Expense Report – Booking Fee Total
    The total for Booking Fees in the Expense Report was shown incorrectly for some users. This is now corrected.

  7. Improved Data Loading Performance
    Data loading has been optimized, especially for accounts with large datasets, resulting in faster performance.

  8. Monthly Taxes Report – Incorrect Totals
    Total columns in Monthly Taxes reports were showing incorrect values for a few users. This has been fixed.

  9. Recurring Expenses Missing
    In some cases, recurring expenses were not appearing in the Expense Report. The issue has been resolved.

  10. Booking Formula Creation – Overlapped Months Error
    When creating the first Booking Formula, some users encountered an error about overlapping months. This has now been fixed.

Introducing Multi-Factor Authentication (MFA) for Sympl

We’ve added Multi-Factor Authentication (MFA) to keep your Sympl account even safer! 

Here’s what you can do with it:

  • Admin Control: Admins can require MFA for their team to boost security.

  • User Flexibility: Each user can turn MFA on or off.

  • Multiple Options: Choose from Email, SMS, WhatsApp, or a One-Time Password (TOTP) via an app.

To learn how to set it up, check out our MFA Help Article.

Stay safe with MFA!

Sympl UPDATES | December 2022

We’ve introduced new releases and addressed bugs to further streamline your workflow across Automata, Sympl, and Invoices.

🚀 New Releases

  • Automata Templates in Sympl (For Subscribers)
    Users who are subscribed to Automata can now view Automata templates within Sympl, ensuring seamless access across platforms.

  • [Templates] Add Automata Templates to Messages
    If a user is subscribed to Automata (instead of Sympl Automations), they can now add templates directly to messages within Sympl.

🐞 Bug Fixes

  • [Fixed] Broken Invoice Link
    The invoice link was broken for some users. This issue has now been resolved and links function as expected.

Sympl Release Notes, October 2022

🚀 New Releases & Enhancements

  • [Booking Formula] Visibility on Stage
    Fixed an issue where Booking Formulas were not visible on the staging environment.

  • [Enhancement] Created By Column for Hold Events
    Added a Created By column to better track Hold Events origin.

  • [Enhancement Request][HomeAway] Merchant Name in Account Info
    Added Merchant Name display to the Account Info section for HomeAway integrations.

  • [Enhancement Request] "YourWelcome" Integration
    Added YourWelcome to the in-app Integrations page for easier setup.

  • [Enhancement] Mass Deletion of Rental Images
    Users can now delete multiple images from rentals at once to streamline management.

  • [Checklist] Rental Ready Dots
    Added visual Rental Ready dots to help quickly assess rental status.

  • [Billing Info] Subscribed Applications Table
    Replaced the existing billing info table with the Subscribed Applications table from the App Store.

  • [Rentals] Download Rentals Option
    Added the ability to download rental data directly from the Rentals page.

  • [Enhancement Request] Update Existing Guest on Hold to Booking Conversion
    Improved the guest update flow when converting a Hold into a Booking.

  • Billing Info Page Updates
    Added a Close Account button and Update Card option for better billing management.

  • [Enhancement Request-Booking Fees] Booking Fee Applicability
    Added the ability to specify which booking fees apply to which rentals.

🐞 Bug Fixes

  • Removed In-App Tour Icon from Dashboard
    The in-app tour icon has been removed to declutter the dashboard.

  • [Close Account] "Book A Call" Link Opens in New Tab
    Fixed the Book A Call link so it now opens in a new browser tab.

  • [Clone Booking] Source Field Fix
    When cloning a Sympl booking, the source field was empty. This is now corrected.

  • [API Channels] Duplicate "Channel Detail" Tabs Removed
    Fixed an issue causing duplicate Channel Detail tabs to appear.

  • Auto Invoicing Issues Resolved
    Addressed several problems affecting the auto invoicing feature to improve reliability.

Sympl Updates | September 27, 2022

New Release:

  • [Enhancement-Booking Formula] Ability to select date period for a Booking Formula

  • [Enhancement-Inquiries Inbox] Show the booking Source or Channel in inbox view

  • [Enhancement - Planning Calendar] Add number of nights in the grey popup

  • [Enhancement Request-Rentals->Amenities] Please add the In-Person check-in  option

  • [Inquiries] When exporting booking report ability to download Booking Formula value as well if present

  • [Enhancement-Inquiries] Ability to select multiple Rentals when adding a reservation

Bug Fixes:

  • [Clone Booking] Update Tooltips for Clone Buttons.

  • [Bookings] Button label should be Clone as in Tokeet

  • [Inquiries] Clone Icon is not aligned

  • [Booking Formula] Remove "x" icon from Cancel button

  • [Invoices] The toggle to Send invoice is not opening

  • [Currencies] Sort the list alphabetically

  • Unable to register for Sympl

  • [Rentals] Update tooltip