Tokeet Change Log

https://www.tokeet.com

TOKEET UPDATES | JANUARY - FEBRUARY [2020]

  • We have made a number of updates and bug fixes so far this year, including:


- Updated: [Billing] Improve support for yearly plans on the billing info page


- Updated: [Invoices] We've added the ability to delete taxes from the Invoice line item tax dropdown


- Updated: [Rates] Rate mappings will show as red with a warning triangle if rental is unlinked from that channel


- Updated: [Users] We've added the user profile type underneath the user name in TV3


- Updated: [Websites] The system will automatically add the word "widget" to the end of any source name when creating widgets


- Fixed: [Automations] "Airbnb API" channel option is not being saved on triggers in Tokeet

- Fixed: [Automation] Archiving triggers will now display an additional overlay prompting users to Pause trigger before Archiving

- Fixed: [Calendar] Agenda calendar not showing events on the last few days


- Fixed: [Calendar] Agenda calendar sorting by time issue


- Fixed: [Calendar] Multi Calendar keeps redirecting to the first page


- Fixed: [Guests] Handle guest primary email not being a string


- Fixed: [Guests->Interactions] User not able to update interactions without changing Date.


- Fixed: [Inquiries] Check-In / Check-Out dates on inquiry overlay for edge timezones (New Zealand)


- Fixed: [Inquiries] "Add billing details" option shouldn't display for an inquiry record and only for bookings


- Fixed: [Rates] When I delete group rates, the associated Rate Mappings don't delete.


- Fixed: [Rates] Issue with rates calendars where the main calendar has date miss match with overlay rates calendar. The main calendar used the local time while the overlay rates used UTC time


- Fixed: [Rates] Prevented negative Nightly Rate on invoice line items


- Fixed: [Rentals] Rental filters break when a selected rental is deleted


- Fixed: [Rentals] Prevent users from saving invalid email addresses on the rental email field


- Fixed: [Reporting] Utilization that spans from one month to the next is showing incorrectly in the Tokeet dashboard


- Fixed: [Tasks] Formatting of Task Details dialog's dates


- Fixed: [Tasks] Dropdown items for house staff's complete tasks


- Fixed: [Users] Remove RateGenie login checkbox for owners on user overlay

TOKEET V3 UPDATES | Q3 [2019]

Q2 UPDATES

MODULEISSUEFIX
[Account/User Settings]Mobile app appears as blank to users with multiple user roles assigned.Removed option to assign multiple user roles to a user profile.
[Automations]Updated free Automations module to only allow 1 trigger per event type.Trigger logs will show a consolidated set of events from all rentals included on the trigger.
[Channels]Canceled API bookings were resetting booking charges to 0.Fixed issue.
[Channels]AirBnb connections are showing as Not Visible though they are technically visible.Fixed issue.
[Connection Wizards]Pushing an empty calendar will stall user progress through connection wizards.Users can add a temporary hold event within the connection wizard so they do not have to navigate away from the wizard to do so.
[Data Feeds]Different maximum lines for different types of data feeds were creating confusion.Increased all data feeds default maximum lines to 1000
[Data Feeds: Inquiry Feed]Filtering by date range leaves out bookings that should fall within the range.Fixed issue.
[Expense Feed/Inquiry Feed]Currency symbol prevents calculation on data feed downloads.Currency symbol is separated to it's own column so that math can be done without the user having to delimit the column.
[Expenses]Expenses could not be created unless associated with a rental.Removed the requirement of Expenses being associated with rentals
[Inquiries]American date format shown as default Tokeet date format.Updated to a universally understood version DD-MMM-YYYY
[Inquiries]Bookings showing no check-in/out times.Users who do not have a valid timezone and check-in/out times set can now update this via a link and resulting dialog box on the booking details.
[Inquiries]Booking/hold events with name as 'NAN' will cause the application to crash.Fixed Issue.
[Inquiries]After saving the invoice a user was required to re-open the invoice they just saved.When creating invoices from the inquiry inbox, the Edit invoice overlay will appear after Saving the invoice.
[Inquiries]System would overwrite user's attempts to adjust the base charge on the edit booking charges dialog.Fixed Issue.
[Inquiries: Message Feed]Unread messages were not being counted.Added an unread messages count to the top right next to the alerts icon. This will link to the Message Feed.
[Inquiry Detail View]Arrive and Depart dates on inquiries was showing as "Never"Fixed Issue.
[Invoice Data Feeds]Unsent invoices show up as being sent in 1970Fixed Issue.
[Invoices]User could not add multiple lines on the invoice description.The description field will allow multiple lines on an invoice.
[Rates]Ignore BDC guest fee option does not work on day-specific pricing.Fixed Issue.
[Rates]Channel adjustments not applying to day-specific pricing.Fixed Issue.
[Rentals]Importing rentals from AirBnb caused duplicate rentals to be created.Any time the same listing is re-imported it will automatically have an identifying version number assigned to it.
[Websites]Hold event types other than "Confirmed" would not result in a block on website and widget calendars.All hold event types will now block the website calendar, instead of just confirmed hold events.
[Widgets]Interstitial widget date picker was allowing the start date to be after the end date.Fixed Issue.

Q3 UPDATES

ISSUE / FIX
1. Fixed an issue where websites being saved with a single rental selected are defaulting to a Multiple rental website.
2. Fixed an issue where uploading expenses via csv would result in USD showing on all uploaded expenses.
3. Fixed an issue where quotes sent to guests from bookings that originated on a Tokeet website would show as 0.00.
4. Added a new feature whereby the user can click on a graph item on the Bookings or Revenue section of the dashboard and be taken to a pre-filtered list of inquiries. EG: If I click on September for Rental X I will be taken to the inquiries list view with the rental(s) and month filtered accordingly.
5. Fixed issue where currency search was not providing the correctly filtered options.
6. Added ability to copy rental terms and payment instructions over from other rentals. This shows as a Copy Terms button on the rental’s Rental Instructions tab.
7. Fixed an issue where the KeyCode and Security Code data dictionary items would strip out the leading 0’s.
8. Fixed an issue causing recurring monthly expenses not to create automatically at the appropriate date (exactly 1 month after the date of the previous recurring monthly expense).
9. Fixed an issue where .jpg and .gif’s sent from guests to users were inaccessible on the Tokeet message.
10. Fixed an issue where making an adjustment to the booking details would cause the invoices to disappear.
11. Added select all and delete to the Expenses module.
12. Fixed an issue where uploading expenses would result in all expenses showing an attached receipt on the table when this is not the case.

TOKEET VERSION 3 SNEAK PEAK



Hey guys, for those of you who are interested in what we've been up to with the new version of Tokeet, aka TV3. Here is a sneak peek video of TV3 in action. We've pushed the release of TV3 back to Q1 2019 so that we can pack more awesome features into the product. Let us know what you think!


WHAT'S NEW @ TOKEET: OCTOBER 31, 2018

Greetings, ghouls and ghosts! It's time for Haunted Halloween Edition of  "What's New @ Tokeet!"
  • We have made a number of updates and bug fixes this past week, including:
Tokeet

Updated: [Channels] Performance updates made to AirBnB API (NEW) to accommodate new verification steps.


Automata

Fixed: [Bookings] Some triggers marked as "skipped" were still able to fire.

Fixed: [Bookings] Marked for follow-up filter was omitting some guests.


Signature

Updated: [Templates] Tooltips have been updated for clarity.

Fixed: [Templates] Tags filter was showing duplicate entries for some new tags.


Thank you for continuing to make Tokeet great! We're looking forward to your feedback about these new additions and fixes to our platform. As always, please email us with your questions or suggestions at any time.

WHAT'S NEW @ TOKEET: OCTOBER 22, 2018

Hello, valued Tokeet users! Has it really been 10 says since the last blog entry? Well, the wait is over, and now it's time to see "What's New @ Tokeet" this week!
  • We have made a number of updates and bug fixes this past week, including:
Tokeet

Fixed: [Registration] The Continue button was not working correctly.

Automata

Updated: [Recent Activity] Added an "All" option to the events filters, to allow all events to be shown in the Successful and Unsuccessful Triggers lists.

Fixed: [Triggers] Typo on the rentals filter label, when using the exclusion list.

Fixed: [Recent Activity] Typo in the events filters for the Card Deleted event.


Signature

Fixed: [My Signature] Resetting a saved signature, and closing the pop-up, was not deleting the signature from the user account.

Fixed: [Templates] Some users without saved signatures received error messages when manually signing contracts.


Thank you for continuing to make Tokeet great! We're looking forward to your feedback about these new additions and fixes to our platform. As always, please email us with your questions or suggestions at any time.

WHAT'S NEW @ TOKEET: OCTOBER 12, 2018

Hello again! Let's see "What's New @ Tokeet" this week. This week, we have another group of updates and fixes that will improve the performance of the apps.
  • We have made a number of updates and bug fixes this past week, including:
Tokeet

Updated: [Channels] Improvements made to the Agoda rate push process.

Fixed: [Channels] Users were not able to accept AirBnB booking alterations.

Fixed: [Templates] Some contract links were expiring before the 5-day period ended.

Fixed: [Templates] The SOURCE data code was not displaying the channel name for bookings created manually in the calendar.


Automata

Updated: [Triggers] The recipient field is now mandatory for all Signature contracts, forms and documents.

Updated: [Templates] The GUEST_ID data code has been removed from the data dictionary due to lack of support from the channels.

Fixed: [Templates] Templates containing the INQUIRY_ID data code were not being sent successfully.


Signature

Fixed: [Templates] When sending templates, the guest list, users with more than 1,000 Tokeet guests were unable to search the full list.

Fixed: [Templates] When an account administrator was a recipient of a contract that requires a photo ID, an error message was being returned to the guest.


Thank you for continuing to make Tokeet great! We're looking forward to your feedback about these new additions and fixes to our platform. As always, please email us with your questions or suggestions at any time.

WHAT'S NEW @ TOKEET: OCTOBER 3, 2018

Welcome to another installation of the "What's New @ Tokeet" changelog. This week, we have an announcement for the future plans of SMS integration in the Tokeet and Automata apps. We also have another group of updates and fixes that will improve the performance of the apps.

  • It was a very difficult decision to make, but we feel that this is the right choice for the future. We have now announced our future plans for SMS integration in the Tokeet suite of applications. SMS will only be available in the Automata app, and the functionality has been expanded. Please take a moment to read the announcement below:

    Hi everyone,

    Thanks to all of you for making the Automata beta a success. We are truly excited about its full launch and upcoming features. Now that Automata is fully up and running, as of November 1st, SMS automation will be exclusively available in Automata. SMS will no longer be a feature offered in the core Tokeet product.
    Since we introduced SMS in Tokeet about a year ago it has grown to be a very popular feature with over 100K SMS messages sent each month. This number has been increasing rapidly in the past few months without abatement. Due to this rising cost we are now forced to remove SMS from the base product in an effort to keep cost and prices down.

    If you have any questions please don't hesitate to contact our support team.
    Tokeet Team    support@tokeet.com

  • We would like to provide a polite reminder that users who were trialing the Automata and Signature applications will now have to subscribe to the services in order to continue their use.

    Automata and Signature are now out of beta. This means that you must subscribe to these products to continue using them. As of September 24th you must have a subscription to Automata/Signature in order to login to these applications. As of October 1st Automata will stop processing triggers for accounts without subscriptions.

    None of your data or triggers will be deleted from Automata or Signature. There is ABSOLUTELY NO IMPACT to regular Tokeet triggers, Tokeet Contracts, or Tokeet. This announcement is exclusively regarding Automata and Signature.

    If you have previously setup Automata and wish to continue using it simply subscribe to a plan. Go to the My Billing Info page within your Tokeet account and activate your desired subscription.

  • We have introduced a custom implementation program for new user accounts.
  • We have made a number of updates and bug fixes this past week, including:
Tokeet

Fixed: [Channels] Booking and hold event modifications were delayed while pushing to AirBnB.

Fixed: [Channels] When trying to book open dates on AirBnB, some guests were receiving an error that the dates are no longer available.

Fixed: [Billing Info] Typo in the Activate Subscription modal said "Shall be proceed?" instead of "Shall we proceed?"


Automata

Fixed: [Triggers] Booking confirmed triggers were firing multiple times for some guest bookings.



Signature

Updated: [Owner Login] Owners now have access to the app, with a customized dashboard. They can save their password to the account so that it is auto-filled on contracts.

Updated: [Dashboard] Cleaned up the filter layout in the activity table.

Fixed: [All] Alphabetical sort was case-sensitive.

Fixed: [Login] Username and password icons were not loading until the field was clicked.

Fixed: [Dashboard] Sort by recipient was not working correctly.

Fixed: [Forms] Submitting a guest form was returning the error "Something went wrong."


Thank you for continuing to make Tokeet great! We're looking forward to your feedback about these new additions and fixes to our platform. As always, please email us with your questions or suggestions at any time.

WHAT'S NEW @ TOKEET: SEPTEMBER 23, 2018

It's been a fortnight coming, but it's finally here. Welcome to the September 23rd edition of the "What's New @ Tokeet" changelog. This week, we have the official launches of Automata and Signature. We also have another group of updates and fixes that will improve the performance of the apps.

  • We hope that you have enjoyed your beta experience with Automata and Signature. Both products will be coming out of beta on September 24th and you will be required to subscribe to each product in order to access the applications from that date. You may subscribe to both products on the "My Billing Info" page within your Tokeet account starting September 24th. Starting October 1st, Automata will stop firing all triggers for accounts without subscriptions.

    If you have any questions about Automata or Signature please let us know by contacting support.
  • Automata and Signature Tokeet Academy classes are live! You can now register for a 30-minute demonstration of the Automata app on Tuesdays, and a 20-minute demo of the Signature app on Thursdays. These new additions to the Tokeet Academy curriculum will give you a full tour of our exciting new automation and e-document applications. Just like the Tokeet Academy: Channel Manager class, you can register quickly on our Calendly page. Just select a date and the most convenient time slot for you. All you need after that is a smartphone or computer to access the online call, and learn about the new additions to the Tokeet suite of products. See the class schedules below:

    Tokeet Academy: Automata - 4 x 30-minute classes
    Every Tuesday @ 9am/9:30am/7pm/7:30pm GMT

    Tokeet Academy: Signature - 3 x 20-minute classes
    Every Thursday @ 9am/9:20am/9:40am/7pm/7:20pm/7:40pm GMT
  • We have made a number of updates and bug fixes this past week, including:
Tokeet

Updated: [Addons] Moved Websites and Owners buttons, and added Automata and Signature buttons under the Addons menu button.

Updated: [Calendar] Shared calendar URLs updated to HTTPS for improved security.

Updated: [Templates] The expiration time period for contract links has been increased from 24 hours to 5 days.

Updated: [Triggers] Status toggle switch added to the Trigger Details page.

Fixed: [Channels] Typo in Agoda connection modal said "booking.com" instead of "Agoda."

Fixed: [Channels] The links in the Agoda connection modals opened the wrong pages.

Fixed: [Channels] Add Account button on Agoda channel details page opened an invalid URL.

Fixed: [Channels] AirBnB API (NEW) listing status button said "Visibile" instead of "Visible."

Fixed: [Channels] Channel actions generating error toasters in the dashboard, even though the actions were successful.

Automata

Updated: [Inbox] ISO format (YYYY-MM-DD) applied to all date fields.

Updated: [Triggers] Tooltips updated on the template selector, to explain which templates the list will contain.

Updated: [Triggers] When sending Signature templates, the recipient field is now only mandatory for contracts.

Fixed: [Bookings] Sort function was not working for Arrive and Depart columns.

Fixed: [Triggers] Cannot see the full template name when creating a trigger, if there is a special character in the template name.


Thank you for continuing to make Tokeet great! We're looking forward to your feedback about these new additions and fixes to our platform. As always, please email us with your questions or suggestions at any time.

WHAT'S NEW @ TOKEET: SEPTEMBER 5, 2018

Do you know what today is? Yes, it's Hump Day, but it's also time for another installment of the hottest changelog on the internet. Let's see "What's New @ Tokeet" this week!
  • We made a previous announcement about the new Agoda API, and more than a month in, we're seeing encouraging connectivity numbers. In case you missed the first announcement, please allow us to remind you of the great new addition to our growing list of API connections.
We're excited to announce that you can now connect your Agoda listings to Tokeet via API. Agoda and Tokeet have partnered to bring you a seamless, fast, and reliable connection between Tokeet and your Agoda listing. Connect your Agoda account to Tokeet and receive real-time reservation notifications. Rates and availability synchronization is also available so you can be sure that your price and calendar are always up-to-date. Click here for instructions on connecting Agoda to Tokeet.

We've been working hard to provide you with more options in Tokeet to connect to the top distribution channels around the world. Agoda is another step in making Tokeet the obvious choice for any property manager in any market globally.
  • We have made a number of updates and bug fixes this past week, including:
Tokeet

Updated: [Channels] Rental amenities no longer push to AirBnB API (NEW). Now, amenities can be set on airbnb.com before connecting to Tokeet, and Tokeet will not change them with the rest of the listing details. This is to accommodate the full list of AirBnB amenities, while we update our system to support them.

Fixed: [Channels] AirBnB API (NEW) rate push error for pushing more than 731 days.

Fixed: [Channels] Authorization Required error for Booking.com availability pushes.

Thank you for continuing to make Tokeet great! We're looking forward to your feedback about these new additions and fixes to our platform. As always, please email us with your questions or suggestions at any time.


WHAT'S NEW @ TOKEET: AUGUST 29, 2018

Today we would like to unveil a new weekly feature to the Tokeet Changelog called "What's New @ Tokeet". This weekly update will chronicle all significant updates, changes and bug fixes made to the Tokeet suite of applications since the last update. As this is the first edition of this new feature, we will be focusing on the latest round of changes to the Tokeet, Signature and Automata web applications. Please check back weekly to see what new updates we have made.

  • We have made a number of updates and bug fixes this past week, including:
Tokeet

Updated: [Channels] We now push 2 years' worth of rates for Airbnb API (NEW) with each rate push.

Updated: [Channels] You can now leave any field blank in the Airbnb API (NEW) Price Settings that you do not want to update.

Fixed: [Rental Rates] Rates calendar (standard) was showing old dynamic rates.


Automata

Updated: [Triggers] Tooltips have been updated for clarity.

Updated: [Triggers] Account Active/Paused action changed into a switch to improve visibility.

Updated: [Triggers] Added Chinese translation support for both Traditional and Simplified.

Fixed: [Triggers] Guests with Chinese last names were receiving Chinese template translations.

Fixed: [Triggers] Some triggers were firing despite being inactive.

Fixed: [Triggers] Rental availability condition not reading the correct availability.

Fixed: [Triggers] Available days before/after condition was not reading the day count correctly.

Fixed: [Recent Activity] Booking tags color indicator missing from the graph.

Fixed: [Custom Codes] Custom codes not displaying in the template.

Fixed: [Custom Codes] Custom codes not displaying the correct value for the rental the guest has booked.


Signature

Updated: [All] Info icon tooltips updated with new information.

Updated: [Dashboard] You can filter the graph by template type.

Updated: [Custom Codes] You can create custom data codes to be used in templates.

Updated: [Templates] Tooltips have been updated for clarity.


Thank you for continuing to make Tokeet great! We're looking forward to your feedback about these new additions and fixes to our platform. As always, please email us with your questions or suggestions at any time.

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